8.0

pretty bad
Typical Repair Cost:
$730
Average Mileage:
52,500 miles
Total Complaints:
3 complaints

Most common solutions:

  1. replace pump (3 reports)
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problem #3

Jan 122015

Edge Sport 3.7L V6

  • Automatic transmission
  • 47,447 miles

Three and a half year old car and the power steering pump went out?? Initially it made loud noises and randomly had issues with steering. Had to replace. Was not under warranty.

- Lori S., Avon, US

problem #2

Jul 012014

Edge Limited

  • Automatic transmission
  • 65,000 miles

Didn't crash, but easily could have had an accident if hadn't been just blocks away from a Ford dealer when completely failed. Was steering harder than normal for a few days, made an appointment - they looked at and flushed the power steering fluid (don't recall what that cost), but when I was only a few blocks away and less than a half hour after the appointment steering failed in a parking lot. Had to pull with all my strength to take really wide corners to get back to the dealership where they replaced the entire pump - a $600+ charge

- Jennifer B., Small Town, MN, US

problem #1

May 052014

Edge

  • Automatic transmission
  • 45,000 miles

Luckily, covered under extended warranty (pump literally cracked one night and all fluid leaked out by following day), but technician did not think rack and pinion were damaged, so did not replace on original repair. Still didn't steer well after one week after repair...returned to dealer and had to fight to get this repair covered under extended warranty. Warranty company did not want to cover and dealer ended up eating the difference (they say).

Two weeks in shop, going back in forth with warranty company, finance manager, and waiting for the part. Would have been over $2000 without extended warranty... still a pain to have no car for over 2 weeks.

- M P., Raleigh, NC, US