2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

problem #1

Sep 102013

Edge 6-cyl

  • 49,500 miles
1.the window motor has malfunctioned since I bought this car and has been replaced twice under warranty but same issue continues. When you close the driver window it automatically comes right back down, and takes many attempts to manipulate the window to actually close. 2.my door ajar light indicator came on while door was closed. It leaves the interior light on because of false read indicator. That started a number of electrical malfunctions, including door locking issues. While driving with my 2 year old grandchild, she opened the door by herself during travel because the doors will not lock during travel.(she was in a certified car seat, nevertheless it was terrifying and is a safety issue). I had my vehicle in for this "latch malfunction" in September 2013. The part was on back-order for 6 weeks. (this is suspicious that I am not the only Edge owner with this issue). I did call Ford customer service, who politely said they would document my complaint. Thanks Ford. This is an absolute safety issue. I have also owned Ford for many years with no problems. The Ford Edge is flawed badly, and Ford will only document your complaint. They will not resolve or take responsibility.

- Spring Grove, PA, USA