10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,446 miles
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« Read the previous 20 complaints
The incident has happened four times, so far, twice within two minutes. Driving down a straight, flat road and the car completely shuts down. Accelerator does not work, air bag sensors deactivate, complete loss of control. Cars behind had to swerve into a ditch to avoid hitting my car because the car completely shuts off with no notice, going 50 mph. Now happens every time I drive vehicle for longer than 20-25 minutes. Hill start assist not available message appears and car shuts down without warning traveling at high speeds. Service engine light appears and service engine notification. Airbag sensor off light illuminates. I've found this has been a known problem since 2002 and there have been no recalls. They are still manufacturing malfunctioning etb in vehicles and someone is going to die. Thankfully, I was not on the expressway. I have this issue documented on video, as it happens every time I drive my 2016 Ford Edge. Https://www.law360.com/articles/893102/Ford-hit-with-throttle-deceleration-defect-class-action www.carcomplaints.com/news/2014/Ford-to-fix-cars-limp-home.shtml https://www.cargurus.com/cars/discussion-T35446_ds471580 www.autoremarketing.com/retail/Ford-to-remedy-etb-issue-without-official-recall
- Shelby Twp., MI, USA
The contact owns a 2016 Ford Edge. While driving various speeds, the stability control, ABS, and emergency brake warning indicators suddenly illuminated. The vehicle stalled and shut off. Also, the horn erroneously sounded. The vehicle was taken to marshall mize Ford in hixson, Tennessee, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,212.
- Hixson, TN, USA
I bought that SUV on 12/9/16. On 17/1/17 I delivered (dealer) it for repair, I mean, to function for first time the interior (soffit) lights. On 21/2/17 they delivered (to me) the unit, after installed a new fuse box (sent from the manufacturer). On 4/ix/17 (night) from the left side of the soffit began to outburst smoke/burning smell. At the end, the left side of the soffit and the base of the sun protector (with mirrior) were burned. Next day, I took the vehicle to the dealer, and they have it yet. I wrote a letter, with copies to the Ford CEO, vp customer affairs, vp quality control and dealer CEO. Later I file a claim at the local Consumer Affairs off. The dealer technician (in charge of repair the unit) said "that's an electrical flaw from manufact"
- San Juan, PR, USA
Stepped on gas at intersection and vehicle power system stopped. Throttle and power steering went out. Drifted to side of road. Ford repaired and said it was the electrical throttle
- Clifton, VA, USA
- Berwyn, PA, USA