10.0

really awful
Crashes / Fires:
6 / 8
Injuries / Deaths:
3 / 1
Average Mileage:
115,563 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #17

Apr 132013

Escape 6-cyl

  • 124,164 miles
Had powertrain control module re-calibrated, re-programmed PCM, ABS module connector repair and inspection, ABS relay installation and master cylinder cap replaced, all re-calls. Find out hcu hydraulic control unit is failing which is a safety hazard and can result in brakes failing and possible death from loss of control and accident. Thank god this hasn't happened but Ford needs to take responsibility fix this issue with so many others with same problem.

- Baytown , TX, USA

problem #16

Mar 052013

Escape 6-cyl

  • 84,555 miles
My 2002 Escape was serviced for a recall issued a few years back. The wiring harness on the ABS brake system. When we took it in to have the recall repaired the dealer said the ABS module was bad- $900 to fix it!! they say it is not related because it didn't catch fire or burn up/melt the wiring harness"? I have to wait for parts to melt or catch fire before they will fix the part it plugs into?" every vehicle we have purchased now in the last 20 years has been a Ford. We paid off both our Ford and were ready to purchase and hand down the Escape to my 16 Y/O daughter.it is not safe! more than 4 recalls all safety related on this vehicle. Our F150 goes in for a few recalls and spark plugs- a whopping $500 to change spark plugs because of the design of the engine and an extra hour of labor for each one that breaks off...lovely! at the mercy of Ford and once again, total dissatisfaction and disappointment. Now they could care less who gets hurt, Iâ¿¿M not going to risk my daughters life or anyone¿'s for that matter. Ford should take care of this. Also, it says ¿¿modified ABS system¿ in recall with master cylinder cap (not even repaired see below)now they want to charge is $900 to repair. Someone or many will end up injured or worse! my 2002 Escape was serviced for a recall issued a few years back. The wiring harness on the ABS brake system (not good) when we took it in to have the recall repaired the dealer said the ABS module was bad- $900 to fix it!! they say it is not related because it didn't catch fire or burn up/melt the wiring harness?? more than 4 recalls all safety related on this vehicle the newest brake system recall is the master cylinder fluid cap (didn't even know about this one and it was not fixed and my fluid is leaking all over the place.

- Dayton, TN, USA

problem #15

Feb 122013

Escape 4WD 4-cyl

  • Manual transmission
  • 176,000 miles
The contact owns a 2002 Ford Escape. The contact stated that while driving downhill at 40 mph and attempting to apply the brakes, the brake pedal abnormally traveled to the floor board. The contact mentioned that in order to stop the vehicle he had to down shift and engage the emergency brake. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 176,000. Updated 3/14/13 the consumer stated both front brake hoses failed at the same time. Updated 03/21/13

- Traverse City, MI, USA

problem #14

Nov 152007

Escape

  • 160,000 miles
I was driving down a small hill and had a blow out the brakes did not stop the car lost control and rolled over the side of the hill.

- Arvin, CA, USA

problem #13

Oct 152002

Escape

  • 25,000 miles
The contact owns a 2002 Ford Escape. The contact stated that brake fluid was leaking onto the brake reservoir. The vehicle was taken to the dealer where the technician advised that the master cylinder would need to be replaced but the part was not available for repair. The brake warning light continued to illuminate intermittently. There was a recall under NHTSA campaign id number: 12V005000 (service brakes, hydraulic:antilock:control unit/module) that could have been related to the failure. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 25,000.

- Snow Hill, MD, USA

problem #12

Sep 142012

Escape 6-cyl

  • 132,294 miles
I own three Ford Escapes and on this vehicle I've had the right front ABS ring snap same as all the others with no warranty from the dealer.

- Dighton, MA, USA

problem #11

Jan 162012

Escape 6-cyl

  • 125,000 miles
When I first start my vehicle and begin driving it, unless I reach 20 mph before needing to brake, the brakes make a grinding noise and at first the pedal resists, then it gives way in, causing the brake to need to pressed down completely before the vehicle will come to a stop. Once I reach the 20 mph or so, the ABS light comes on, and after that, the brakes work fine. I took it to my Ford dealership, they reportedly did not find a problem with the brakes, but performed a recall on only the ABS light itself. This did nothing for the grinding resistance and failure of the brake pedal upon initially needing to stop, and still the ABS light pops on once I reach 20-25 mph.

- Elkhart, IN, USA

problem #10

Oct 062012

Escape

  • 203,000 miles
The contact owns a 2002 Ford Escape. The contact stated that when driving at various speeds she would hear a loud whistling noise. When she would depresses the brakes the noise would stop. The vehicle was later taken to a dealer who diagnosed that the master cylinder was leaking and needed to be replaced. The vehicle has not been repaired. The manufacturer was contacted and they advised her that there were no recalls on her vehicle. The failure mileage was approximately 203,000 and the current mileage was approximately 230,000. The VIN was unavailable.

- Jacksonville, FL, USA

problem #9

Jul 272012

Escape

  • 98,000 miles
Brake tone rings crack and cause ABS to not function properly. Very common problem on Ford Escapes.

- Montello, WI, USA

problem #8

Jul 112009

Escape

  • 33,000 miles
The contact owns a 2002 Ford Escape. The contact stated that the brakes were exhibiting failures and the vehicle would jerk abnormally. The vehicle was taken to the dealer who discovered that the brake lines were fractured and would need replacing. The dealer replaced the brakes, rotors, brake pedal and the brake lines. The vehicle continued exhibiting braking issues after the repair. The contact later received notification of NHTSA campaign id numbers: 12V005000 (service brakes, hydraulic:antilock:control unit/module), 07V156000 (service brakes, hydraulic:antilock:control unit/module), and 07E023000 (service brakes, hydraulic:foundation components:master cylinder) and took the vehicle to the dealer for repairs. The dealer denied the recall repairs. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 33,000 and the current mileage was 62,000.

- Monroe, NC, USA

problem #7

Jan 272012

Escape 6-cyl

  • 119,483 miles
[xxx] was driving her 2002 Ford Escape when, while accelerating up a hill, the speed control throttle guide rotated up into the appearance cover and became latched in a rib. This resulted in a wide open throttle, and [xxx] was unable to slow or stop the car. The brakes then overheated and failed, and she sped through town until she swerved to avoid another car and crashed. Her car rolled several times, and [xxx]was killed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Phoenix, AZ, USA

problem #6

Aug 102009

Escape

  • 100,000 miles
The contact owns a 2002 Ford Escape. The contact stated that brake fluid leaked from the vehicle. The vehicle was not taken to dealer. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 130,000.

- El Paso, TX, USA

problem #5

Jun 252012

Escape

  • 111,053 miles
The contact owns a 2002 Ford Escape XLT. The contact stated that the vehicle was serviced under NHTSA campaign id number :12V005000 (service brakes, hydraulic:antilock:control unit/module ). later, the ABS warning light illuminated while traveling 25 mph and the brakes failed to work properly. The vehicle was taken to the dealer where the dealer confirmed that the ABS control module needed to be replaced. The manufacturer was contacted but the vehicle was not further repaired. The failure and current mileages were 111,053.

- Dubuque, IA, USA

problem #4

Jun 012010

Escape

  • 139,000 miles
The contact owns a 2002 Ford Escape. The contact stated that in 2010, the vehicle was parked when smoke emitted from under the hood. The contact inspected the vehicle and noticed that the ABS module was the cause of the failure. The ABS module was not replaced at the time of the failure. The vehicle was recently taken to an authorized dealer to be repaired under NHTSA campaign id number 12V005000 (service brakes, hydraulic: Anti lock: Control unit/module). The ABS module could not be replaced due to failed wires that posed a fire hazard. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 139,000 and the current mileage was 166,000.

- Broken Arrow , OK, USA

problem #3

Mar 012012

Escape

  • 120,000 miles
The contact owns a 2002 Ford Escape. The contact stated that the ABS warning light remained illuminated and the ABS motor continued running once the engine was turned off. The vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the hydraulic control unit. The contact received notification of NHTSA campaign id number: 12V005000 (service brakes, hydraulic: Antilock: Control unit/module) prior to the failure. The contact was unable to have the vehicle serviced under the recall within a reasonable time period and believed that the failure was caused by the lack of recall service. The manufacture was contacted and denied any assistance with repairs, stating that the hydraulic control unit was not associated with the recall campaign. The vehicle was not repaired. The failure and the current mileage was 120,000.

- Durham , NC, USA

problem #2

Mar 012012

Escape

  • miles
The contact owns a 2002 Ford Escape. The contact received a recall notice associated with NHTSA campaign id number 07V156000 (service brakes, hydraulic: Antilock: Control unit/module). The manufacturer was notified on March 26, 2012 and informed the contact that the part was unavailable. An authorized dealer was recently notified and they were also uncertain when the part would be available. There are no failures at this time.

- Vernon Rockville, CT, USA

problem #1

Jan 042012

Escape

  • 129,000 miles
The contact owns a 2002 Ford Escape. The contact stated he received a recall notice for NHTSA campaign id number: 12V005000 (service brakes, hydraulic:antilock:control unit/module) five months ago but the dealer did not have the parts to repair the vehicle. The contact was forced to park his vehicle outside due to the risk of a fire. The manufacturer was contacted and they also stated the parts were unavailable. There are no failures at this time. The current mileage was 136,000.

- Tetonia, ID, USA