really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,492 miles

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« Read the previous 20 complaints

problem #15

Sep 102016

Escape 4-cyl

  • 78,000 miles
I was driving in a neighborhood and as I was approaching a stop sign, I slowly started to brake. As I came closer to the stop sign, suddenly the brake pedal felt like it just "dropped out" and I slid through the stop sign and had to slam my foot on the brake pedal all the way to the floor and thankfully was able to stop, but was in the middle of the road at this point. This was very scary and I am thankful that there were no other cars around that I could have been hit or injured. I pulled over and turned off the car and then back on. Started driving again and tested the brakes, which barely worked now. I have to press the brake pedal to the floor to even start slowing down. I took it to my Ford dealership and they charged me $99 just to run the diagnostic test that told me that it was my hydraulic control unit for the ABS system that is bad and it would cost an additional $2,100 to replace it. They would have to order the part, but wouldn't get there for 3 days, meaning I would have to continue to drive like this for another few days because I have to get to work with this vehicle. The part did not come in for 3 weeks, not days and I had to drive around like this. I have been doing research on this to see if this has happened to anyone else, and it has. Be careful of this, as it can be very dangerous and I got lucky that I was not injured. I called Ford to see if there was a recall, which there wasn't (yet) and they contacted the dealership and started a case for me to see if there was anything that could be done to help me out financially. The dealership did not help me at all since I did not purchase my car there. The lady on the phone from Ford was great and very helpful. She told me to hold onto my receipt B/C if there ever was a recall, (which there should be because these are people's lives at risk due to this failing part) they would refund 100% of the money.

- Camp Hill, PA, USA

problem #14

Oct 012015

Escape 4-cyl

  • Automatic transmission
  • 169,000 miles
The contact owns a 2009 Ford Escape. While driving, the vehicle experienced a loss of power steering. The vehicle was taken to the dealer where it was diagnosed that the power steering sensor and steering column had to be replaced. The vehicle was repaired; however, the onboard diagnostic warning indicator illuminated and the vehicle experienced a loss of power. The dealer stated that the mass air index was defective and needed to be replaced. The vehicle was repaired, but the failure recurred. In addition, the maintenance warning indicator illuminated and the vehicle experienced a loss of power. The vehicle was repaired, but the ABS, low tire pressure, traction control, and parking warning indicators illuminated. The vehicle was not taken to be diagnosed or repaired again. The manufacturer was notified of the failures. The failure mileage was 169,000. Updated 10/18/16

- Supply, NC, USA

problem #13

Jun 072016


  • 30,000 miles
While moving lose brakes, brakes go to floor. Changed brake master cylinder and it is still doing it.

- Harahan, LA, USA

problem #12

Mar 112016


  • 21,300 miles
The contact owns a 2009 Ford Escape. While driving 30 mph, the ABS, brake, and traction control warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,300. Updated 04/14/16

- Spring, TX, USA

problem #11

Jan 132016


  • 136,200 miles
On January 18, 2016 I paid $2,829.78 for brake repairs on our 2009 Ford Escape (V6 / 2-wheel drive, with 136,221 miles on the odometer). The brake repairs were required because of a failure in both the ABS braking module and the brake master cylinder (please see attached invoice from cornerstone Ford), which caused the brake pedal to sink to the floor when brakes were applied. I could not believe that Ford had not issued a recall on the vehicle, especially when 2 major brake system parts failed at the same time (I was told by cornerstone Ford that they had seen this problem before in the Escapes, and replacing only the master cylinder would not fix the problem, because there was fluid blow-by past the seals in both parts). Without the brake system fix the vehicle was extremely unsafe to drive, especially in big lake, Minnesota winter weather conditions (where I was driving the vehicle at the time of the brake failure). If I had not had the brakes fixed when I did, both my life and the lives of others could have been affected in a chain reaction collision I had on the interstate the next morning, after I had picked the vehicle up from repairs. About 6:20 am on January 19, 2016 I was traveling southbound on I-94 when traffic came to an abrupt stop. I had to immediately hit my brakes as others in front of me also did. The person behind me stopped in time, but the person behind him did not and in turn hit him and pushed him into the back of my vehicle. Both vehicles behind me had to be towed from the scene, but fortunately I did not (please see attached traffic report). If the brakes on our Escape had failed at the time of this accident (which is very possible, had the repairs not been made) I could have easily plowed into the vehicle(s) ahead of me and put more lives at risk. This is a very important safety flaw in the 2009 Escape & should be addressed to save lives.

- Hoover, AL, USA

problem #10

Aug 012015


  • 70,000 miles
When driving the traction control light, brake light, and ABS light came on. These light will not go out. Taking it to a mechanic, they tell me it is the ABS module. The test cost $100. To replace the module will cost $1395. Should this not be a warranted item for safety? the shop told me that the ABS and traction control will not work until the module is replaced.

- Old Hickory, TN, USA

problem #9

Feb 102015

Escape 4-cyl

  • 70,000 miles
Brake at a light or stop sign at least 3 times when 2009 Ford Escape XLT wanted to accelerate.

- Springville, NY, USA

problem #8

Nov 072014


  • 81,400 miles
Entering a parking space in a grocery store lot. When I applied the brakes it seemed I got a simutaneus engine acceleration and the car surged forward hitting the facing car.

- Divide, CO, USA

problem #7

Jun 062014

Escape 4-cyl

  • miles
Excessive wear on front brakes, replaced at 18,000 miles and again at 25,000 miles plus new calipers. Vehicle's current mileage is 27,000...steers better now... difficultly inserting key in ignition unless steering is in the lock position.. current problem.

- York, PA, USA

problem #6

Mar 012014

Escape 4-cyl

  • 69,500 miles
While coming to a stop at a major intersection with a car in front of me, my 2009 Ford Escape suddenly accelerated and would not stop, despite my frantic efforts to brake the car; I swerved to my right, went through 6 inches of snow on grass curb and then went up a 5 ft. Ice bank, where my wheels jammed in the ice and I stopped, sitting at nearly a 45 degree angle, 5 ft. Above the road. My front bumper was mangled in the ice bank and my passenger-side mirror was broken off by a stop sign. If not for the snow bank, I would have continued into the very busy intersection, where I and other drivers would have undoubtedly been injured or killed. I want to emphasize that despite hitting the brake, the car with unintended acceleration problem, did not stop, it kept going until hitting the snow-ice bank.

- Wayne, PA, USA

problem #5

Nov 042013

Escape 4-cyl

  • miles
I was traveling on the turnpike when all at once my car jerked then lost power, I was unable to steer the car so I coasted on the median till the car allowed me to turn onto an exit ramp. My husband came and checked the truck, it started and seemed to be okay. The entire month of November the truck starts however the steering wheel is locked. I have to cut the car off and on at least 6 times while trying to turn the wheel before it unlocks and allows me to move the steering wheel. My husband called the Ford dealer and was advised that the entire steering column would need to be replaced, and I would have to bear the cost. I don't feel this is fair because I researched this matter and found there are a lot of complaints about this matter. I am not able to drive the truck because I'm afraid there could be a catastrophe. I think something should be done to fix this matter. Thanks

- Miami, FL, USA

problem #4

Oct 242013


  • 60,000 miles
The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 40 mph, the brake pedal traveled to the floorboard upon being depressed without warning. The vehicle was maneuvered to the side of the road where the engine was turned off. The failure persisted and the vehicle was taken to an independent mechanic, who stated that the brake hydraulic control unit would need to be replaced. The vehicle was repaired. The manufacturer was notified of the defect. The approximate failure mileage was 60,000.

- San Jose, CA, USA

problem #3

Oct 242013

Escape 6-cyl

  • 60,000 miles
Brake pedal went to the floor leaving my office. Local master mechanic inspected it and said it's the brake hydraulic control unit (hcu). I drove to frontier Ford dealer and the technician said it's the master cylinder which was a wrong diagnosis and after replacing the master cylinder the brake was soft and went half way to the floor.

- San Jose , CA, USA

problem #2

Oct 062013

Escape 6-cyl

  • 78,800 miles
Driving and vehicle kept acting like it was stalling while trying to drive. Knew that the gas was not low, so wasn't sure what the issue was. Made it to destination and called mechanic. Brought it in to the shop, still with intermittent stalling while driving. Ran a test and said that the throttle actuator control system was stuck open - this has seemed to be a problem with Ford Escape vehicles. Got it fixed with no incidents, but could have been worse.

- Grand Rapids, MI, USA

problem #1

Jun 062011

Escape 6-cyl

  • 4,049 miles
Vehicle has no brakes after sitting overnight, requires pumping brake pedal to correct. Vehicle has been in dealer shop numerous times. Dealer recently replaced master cylinder and reprogrammed ABS module. Vehicle still has the problem and its 2013. Found numerous complaints on the web after doing search for "Ford Escape brake problems". Ford response is that haven't seen any problems.

- Perryville, MO, USA