10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,503 miles

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« Read the previous 20 complaints

problem #216

Aug 202013

Escape 6-cyl

  • 120,000 miles
1st time driving down street wrench light came on, truck lost power. Had truck towed through research new it was throttle body. Two days later truck started, while driving on highway wrench light came on lost power again.truck stopped working in a construction zone. Took truck directly to Ford service. They were closed. They looked at truck next day. I had a complete tune up at a different repair shop at $100,000. Had all fluids changed and spark plugs. Ford service called, and told me it needed all that done, that it was not throttle body. After I told them I already had all that done, they stuttered and said they would call me back. They called back said it probably was throttle body and gave me a large estimate. I chose to pick up truck. Paid $128. Received letter you wrote about from Ford regarding throttle body. Called Ford. They said they will only replace it if the code shows up when I bring it in, if it doesn't I will have to pay out of pocket. I am upset because I already brought it in with that exact problem. Please advise what I should do now. Thank you.

- Seville, OH, USA

problem #215

Apr 242014

Escape 6-cyl

  • 67,000 miles
Ford claims they have a customer satisfaction program (13N03) to address problems with the engine throttle body and that customers who come into dealerships will be able to have the powertrain control module software reprogrammed to protect the throttle body. The problem is- Ford will not honor this program unless the error shows on their diagnosis computer. I had this exact problem happen to me and the error did not show up on the Ford diagnosis computer so Ford will not fix this problem on my vehicle. As I was pulling out of a driveway and started to accelerate, my 2009 Ford Escape just completely lost all acceleration. The wrench light came on the dashboard, indicating an error. I could not get the car to drive above 2 - 3 mph. I took the car into the Ford dealership the next day, but their computer diagnosis machine did not show the problem. I was told that since I had powered off my car after the error occurred, the error was cleared from memory and would not show up on the computer diagnosis machine. If the computer did not show that my vehicle had that error, Ford would not fix the throttle body. Who can drive a car 20 miles to the nearest Ford dealership when the car can only go 2 - 3 mph"??. this is a major safety issue! I am very concerned that this will happen to me again when I am on a busy highway with my family in the car! what if this happens when I am driving on an interstate and I am unable to safely get off the road? since this has already happened to me, I know that my vehicle has this problem and it is only a matter of time before it happens again. How many people will have to be killed before something is done about this major safety issue???"

- Paulding, OH, USA

problem #214

Apr 232014

Escape 6-cyl

  • 123,250 miles
For the past 2 months my 2009 Ford Escape XLT has been jumping and shifting roughly, I thought it was transmission related despite that I flushed my transmission a little over 1 year ago. On 04/24/14 I was driving 60 mph cruise control on the highway and the cruise control cut off and my 2009 Ford Escape XLT began to lose speed, I notice when the 18-wheeler behind me was approaching my bumper rapidly, nearly rear ended me - had to coast 2 lanes over to get to on coming exit to avoid rear ending due to heavy traffic. My SUV would not re-start until the throttle control/powertrain light cut off however the engine light remains on. I had to coast lanes of a busy highway with 8 am traffic to the exit ramp and stopped in the middle of the street and was stranded until my SUV started again.

- Houston, TX, USA

problem #213

Mar 072014

Escape 6-cyl

  • 79,000 miles
Transmission solenoid wore out valve body in transmission and leaky seal. Both are a known problem for Ford and they have issued a tsb to their dealers on this issue but have not recalled the vehicle. I had to pay $2374 to fix this known issue. See links below: www.automd.com/tsb/bulletin_B275253/ www.automd.com/tsb/bulletin_B313101/

- Greentown, IN, USA

problem #212

Apr 072014

Escape 6-cyl

  • 68,306 miles
Slowing down to turn right on adjacent street, the Ford Escape stalled and power loss ensued shortly there after.

- Manitowoc, WI, USA

problem #211

Nov 282013

Escape 6-cyl

  • 42,000 miles
I was on hov lane on lie driving to my parents. As I was coming off to reg lane, my engine stalled. Fortunately, the other car was far away able to stop. I changed gear into park and restarted the car.

- Flushing, NY, USA

problem #210

Mar 062013

Escape 4-cyl

  • 45,547 miles
Driving down the road at approximately 45 mph and truck had a momentary loss of power, like it was not getting fuel. Did not stall and we continued down the road. It happens at various speeds and sometimes once and other times multiple times. Gear and speed do not appear to be a factor. On two of the worst cases the power train / throttle control "wrench" light was illuminated, but of course after turning off vehicle and starting it back up and driving to dealership, the light was off and the truck ran fine. Nothing was found the first time it was taken in. The second time I pressed them about it and they came back with over $975 worth of needed replacement parts (throttle body, mass air flow sensor, fuel injector flush and spark plug replacement @ 56,000 miles.

- Bettendorf, IA, USA

problem #209

Mar 042014

Escape

  • 40,000 miles
We had noticed that the transmission had started slipping and gradually got worse. We checked the trans fluid and it was very low. Come to find out we had been losing fluid and didn't know the problem so we took it to our mechanic because we bought it used from patterson in mt. Airy and the warranty had expired. Our mechanic found that the seal had blown so he put a new axle in also because there was wear on it. Well....we have driven it a total of 2 weeks and the very same thing has happened so it is back to the repair shop again. After investigating this I am finding that other people are having the very same problem and it is very frustrating and getting very expensive. Right now I would not recommend this vehicle to anyone. Oh, and by the way, my mechanic said that this car had this same repair done on it before we purchased it!!!!! looking at my options right now because I can't afford to keep taking this to the shop. My fear is that we are going down the road with our grandbabies and this car stops and we are stranded. And also if it overheats because of no fluid...could fire be an issue??

- Elkin, NC, USA

problem #208

Aug 122009

Escape 4-cyl

  • 650 miles
Car slowed then accelerated to over 100mph. Took it to dealer, told me there was nothing wrong. Happened again pulling into my driveway at 5mph, sudden acceleration, and stopped with a bump to my garage door. Took it to dealer, told nothing wrong and nothing they could do. Now I find out there is a transmission linkage problem with this car and I believe has a recall. Dealer wants $100 to look at it. If the part being recalled is fine, they keep the $100, if not they deduct it from my bill or refund it to me. While under warranty nothing could be done, according to them. This has occurred on several more occasions, including the slowing up of the vehicle. You push the pedal down and you lose power, then suddenly it kicks in and you're off and running at high speeds, with the pedal stuck to the floor. I've turned the ignition off to stop and thrown it into neutral and watched the engine tach very high before turning it off (into accessories so I still have brakes and steering) to prevent damage to the engine. Contacted Ford customer service and they informed me the dealer has the right to charge me the fee but urged me to go to dealer and pay. If the linkage is on recall then why do I have to pay a fee up front? they claim I should get a refund if it is the linkage, but I've been having problems with it since I bought the car. No warning lights, check engine or anything came on. I now have the car up for sale and I am passing this problem onto the next buyer. The dealer has been urging me to have transmission flushes since the warranty expired at 36K miles.

- Myrtle Beach, SC, USA

problem #207

Apr 112012

Escape

  • 61,000 miles
While driving the vehicle I suddenly lost power and wrench and engine light came on. I was able to turn the car back on after a complete stop. Car was taken immediately to Ford and they said nothing wrong with it and if it happens again bring it in. After multiple times on city streets and interstates which I feared for my life, the car would have no power and the engine would not accelerate when I would step on gas. Had to shut the engine off and restart to make anything work. After that I took it to Ford again and this time they replaced throttle body-air intake which they said there were other vehicles with similar issues. I had to pay out of pocket due to out of warranty but they surely know there is a defect there in the throttle bottle and certainly an endangerment to those driving the vehicle and to those around them.

- Houston, TX, USA

problem #206

Feb 032014

Escape 6-cyl

  • 85,420 miles
Vehicle loses power when accelerating from a stop. Additionally, while traveling at a steady speed (usually between 30-45 mph) the vehicle power fluctuates between surging and losing power. The vehicle has stalled when coming to a stop because of this fluctuation. Also, the transmission shifts irregularly. The rpms rev excessively high, then the transmission jerks the vehicle when shifting. This happens the most between first, second, and third gear. The dealership stated there is a malfunction in the variable timing of the engine. They want to open the engine to try and find the problem without knowing what they are looking for. This issue started when the vehicle was purchased with 44,000 miles. They dealership did not have any appointments available until the vehicle exceeded 60,000 miles due to conflict of schedule and long commute times. Then they refused to honor the warranty. The vehicle has been to the dealership several times in the last couple years with no resolution to the transmission problems. I have almost been in several accidents from the vehicle stalling or losing power when accelerating.

- Tomah, WI, USA

problem #205

Feb 032014

Escape

  • miles
2009 Ford Escape. Consumer writes in regards to transmission problems. The consumer stated when he took the vehicle to the dealer, for a regularly scheduled oil change, he was shocked to hear he needed brake pads and rotors. A week later, the vehicle had to be towed to the repair, to have the transmission replaced at a cost of $3,400.

- Glenwood, NJ, USA

problem #204

Oct 112011

Escape 6-cyl

  • miles
While driving during both incidents the vehicle lost all power steering, stalled, and engine started missing. Tuned vehicle off then tried to restart and wouldn't click, continued missing. Rpms would rise without any movement. Turn vehicle off again to restart and it started correctly. While always driving the vehicle it will jolt while moving as if the transmission wasn't catching gears.

- Killeen, TX, USA

problem #203

Jan 302014

Escape

  • 43,000 miles
Accelerating from a traffic stop. Taking a right turn, car rumbled and could not accelerate. Car went from 5mph and drop down to 3mph, the wrench light went on. Stopped at side of road and engine still running. Drove a little more and engine still rumbling and would not accelerate.

- Honolulu, HI, USA

problem #202

Jan 082014

Escape 6-cyl

  • 46,000 miles
This was the third incident, vehicle stops running for no apparent reason, wrench light illuminates... power lost in engine. After stop, engine sometimes starts, sometimes requires longer wait time to start... vehicle still under 5 year 50 K warranty, taken to Ford dealership.... they want $ 440 to fix the problem.... before someone gets killed in this vehicle.

- Huntington Beach, CA, USA

problem #201

Nov 182013

Escape 6-cyl

  • 45,700 miles
While driving the vehicle lost power and wrench light came on. When came to a stop the vehicle ran rough at idle and surged. Car taken immediately to Ford and they misdiagnosed. After that it continued to do it multiple times on city streets and interstates. The car would have no power and the engine would not accelerate when I would step on gas. Had to shut the engine off and restart to make anything work. After that I took it to Ford again. This time they replaced throttle body-air intake and also throttle body and motor assembly.

- Sioux Falls, SD, USA

problem #200

Sep 272013

Escape

  • 59,000 miles
Headed to work on the interstate driving 70mph and the vehicle goes limp gas peddle does nothing lose all power. Had to get over and avoid 18-wheelers and shift off the vehicle. Turned it off and it's fine for 5 miles or 5 days.

- Madison , TN, USA

problem #199

Nov 292013

Escape 6-cyl

  • 51,000 miles
I was driving on the highway at about 60 mph when the engine lost power. The speed drastically dropped to less than 5 mph and nothing happened when I pushed the accelerator. I was luckily able to coast to the shoulder, where I put the car in park and restarted it. Upon restarting the car it drove normally. This happened again about 3 weeks later when I was driving about 25 mph. However, this time the wrench light went on and when I turned the car off and back on the light went away.

- Chicago, IL, USA

problem #198

Dec 102013

Escape 4-cyl

  • 80,451 miles
My wife had started the 2009 Ford Escape and was traveling at a speed of approximately 5mph, pulling into traffic. The car began moving, felt as if there as no power. She checked to ensure that the car was in drive. The car would not go over 5 mph. The wrench light came on, no speedometer reading, and she proceeded attempting to engage the car again. The car was drivable for three miles home, with no speedometer reading, limited power. As she drove, she needed to put the car in park to steady the car. A she proceeded to re-engage the car the shifter was "clunky, slipping, and did not feel secure". she did get the car safely home, however we checked the car about an hour after this experience and the car continues to not seem to engage the power train, is not shifting properly, has no power in the engine. There appear to be no leakage of fluids, the car has been properly serviced, has fuel, has a new battery, and we are wondering if this issue is now covered under any warranty. Please initiate an investigation to the many complaint that seem to follow a similar pattern with this vehicle.

- Benicia, CA, USA

problem #197

Sep 232013

Escape 6-cyl

  • 60,637 miles
I was driving down a small highway at about 45mph when suddenly the engine lost its power. I put my foot on the accelerator and absolutely nothing happened (rpms did not increase, speed did not increase) except that the car continued to decelerate. I pulled over to the side of the road and the car started to shake violently. Also the yellow wrench indicator light signaling that there is a power train issue came on. I put the car in park and shut it off for five minutes. When I turned the car back on, the indicator light was off, the car was not shaking, and the accelerator worked fine. I took it straight home, then straight to the Ford dealer the next day and was told that I needed to replace my throttle body. Further, I was told that although the throttle body was not normal wear and tear, it was still not covered under my warranty. So I had to pay $500 to fix an issue that I now see is quite common in Ford Escapes; I am unclear what it will take for a recall to be issued on this potentially very serious problem. I am very grateful that on this particular day I was not on a 4-lane highway as I usually am when traveling.

- Winthrop, MA, USA

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