10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
97,749 miles

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« Read the previous 20 complaints

problem #96

Jan 262019

Escape

  • 103,602 miles
The contact owns a 2009 Ford Escape. While driving and making a left turn, the vehicle jerked and the power steering warning indicator illuminated. The steering wheel seized. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was driven to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 103,602.

- Las Vegas, NV, USA

problem #95

Jan 252019

Escape

  • 108,000 miles
The instrument panel lights and gauges went out at which time I noticed the power steering and turn signals didn't work. This happened 3 or times on a 30 minute drive with a duration of about 30-45 seconds each

- Fredonia, WI, USA

problem #94

Aug 012018

Escape

  • 72,000 miles
The car steering column started to lock up while it was parked when you start the car the steering wheel wouldn't turn after awhile it would you were able to turn on the car in the steering wheel were function after a while the car would do it while driving the car was brought over to the dealership steering column was replaced a few months later same issues steering wheel column or steering wheel would hit when turned brought back to the dealership it was replaced the second time now all electronics relating to the brakes are having issues like brake switch starts to malfunction or brakes get locked up. The car would have troubles either parked or while driving. I bought the car from a dealership so I'm not sure if this car had prior issues to that nothing was disclosed when I purchased it. I am aware of other Ford Escape 2009 models have the same issue and have been recalled

- Norwalk, CT, USA

problem #93

Nov 022018

Escape

  • 101,000 miles
The ignition switch isnt always starting the car when turned. Sometimes it has to be turned multiple times before it will finally start the car. This has gradually gotten worse over the the last few months.

- Farmington, MO, USA

problem #92

Jul 182018

Escape

  • 92,000 miles
Ignition switch doesn't turn the car on when turned. After turning to the start position you have to push the key in for the vehicle to start. The problem gradually gets worst to the point that it no longer will start the vehicle. I feel this is a safety issue because the ignition switch also locks the steering wheel when turned to the off position. Searching the internet I see lots of people have also had this problem. I request the NHTSA recall the 09 Ford Escape for this issue asap.

- Katy, TX, USA

problem #91

Jun 142018

Escape

  • 168,000 miles
1. rear lift gate glass hinge corroded and snapped off, leaving glass dangerously hanging on one hinge. 2. trunk inoperable due to trunk operating via electric patch and no longer receiving electric signal. 3. rear passenger side wheel well extremely rusting.

- Sayville, NY, USA

problem #90

Apr 242018

Escape

  • 153,000 miles
The vehicle stalls when idling, even if only for seconds and surges forward randomly while traveling on the roadway. It has stalled on me up to 8-10 times in one trip from scottsdale to phoenix. It will stall rolling to a stop as well and has stalled on busy roadways and in intersections, putting me in great danger. This has been reported T hundreds of other drivers with the same vehicle and so far no mechanic or even the Ford dealership can pin point the cause. Other people have been reporting this same issue with their cars with only 30,000 miles and others have reprted that the car stalls at highway speeds and I am now afraid it will escalate.

- Scottsdale, AZ, USA

problem #89

Mar 242018

Escape

  • 5 miles
The steering wheel locks up when driving. And viberates when idling. Electric steering

- Acushnet, MA, USA

problem #88

Mar 182018

Escape

  • 136,000 miles
I was driving in the highway and I want to go to the rest area and turn left and the wheel got hard to turn the corner of the street, after that never loosened to drive the car

- Miami, FL, USA

problem #87

Jul 032017

Escape

  • 156,000 miles
The contact owns a 2009 Ford Escape. The contact stated that the speedometer, fuel gauge, and steering column seized while the vehicle was driven 45 mph. The vehicle was taken to an independent mechanic where the alternator was replaced. The contact also stated that the alternator warning indicator illuminated. The failure recurred. Northgate Ford (8940 colerain ave, cincinnati, oh) was contacted and diagnosed that the steering control module, instrument cluster module, and torque sensor software were reset. The manufacturer was contacted and stated that they would not offer any additional repairs, and the expense of the next failure would be at the owner's expense. The failure mileage was 156,000.

- Cincinnati, OH, USA

problem #86

Feb 082018

Escape

  • 161,000 miles
Trunk button to open, bluetooth and steering electrical and the ability that it says that it can take keys out cause wont say that it is in park

- Washington, DC, USA

problem #85

Feb 082018

Escape

  • 1 miles
Steering was shaking and then stopped working no power and steering shakes scared to drive in case will lock

- Washington, DC, USA

problem #84

Jan 082018

Escape

  • 105,000 miles
Power steering on car will shut off at random, an audible click will be heard when power steering shuts on or off, will turn on and off when going straight down the road or turning, having caused me to almost crash dozens of times. This will also happen when vehicle is stationary be at a stop light or sign, or even in driveway when vehicle still has yet to be driven. All dash board lights will also turn on and off, this sometimes coincides with the same timing of the power steering going on and off but not always. The red battery symbol will also turn on in dashboard. Exterior lights will have pulsing going on with bright and dimming. Power windows and locks still work properly during all of this. Center console (radio heat clock) will turn on and off at random also not necessarily all together. Battery and alternator checked with multi meter and working properly. This has been going on for several weeks now. Sometimes it wont happen at all other times it is constant on the drives. My rides are anywhere between 10-45 minutes.

- Otis, MA, USA

problem #83

Nov 082017

Escape 4-cyl

  • Automatic transmission
  • 81,000 miles
The contact owns a 2009 Ford Escape. While at a complete stop, the contact heard an abnormal noise and the vehicle beeped. A warning alert appeared that indicated "power steering assist stalled". the contact was able to drive the vehicle home; however, the steering wheel stiffened and had to be turned manually. The vehicle was serviced per NHTSA campaign number: 14V284000 (steering) in December of 2014, but the remedy failed. The local dealer (westfield Ford Inc, 6200 South la grange rd, countryside, il, 60525) was contacted. The vehicle was taken to the dealer the following day where it was diagnosed that the remedy failed and the steering column failed and needed to be replaced. The dealer referred the contact to the manufacturer. The manufacturer provided case number: [xxx], but no further assistance was offered. The vehicle was repaired at the contact's expense. The failure mileage was approximately 81,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- La Grange Park, IL, USA

problem #82

Feb 232017

Escape

  • miles
The contact owns a 2009 Ford Escape. While driving unknown speeds, the battery indicator illuminated and the instrument cluster gauges flickered on and off. Also, the power steering assist failed and the contact was unable to turn the steering wheel. In addition, the radio and heater were stuck in the on position. The vehicle was taken to a local dealer (bill marsh Ford, 408 w mile rd nw, kalkaska, mi 49646) where it was diagnosed that the wrong battery was installed in the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the issue and opened case number: Cas- 13337258. The contact was referred to NHTSA. The failure mileage was unknown.

- Mancelona, MI, USA

problem #81

Jun 302017

Escape

  • 97,145 miles
The contact owns a 2009 Ford Escape. The contact stated that when attempting to start the vehicle, they would have to make several attempts before the vehicle would start. The contact stated the failure was gradually getting worst. The contact took the vehicle to the North brothers Ford located at 33300 Ford road westland, Michigan 48185; 734-821-7451 where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,145.

- Westland, MI, USA

problem #80

Mar 312017

Escape

  • 81,000 miles
Electronic throttle body: Driving down the highway the vehicle lost power, I was able to avoid traffic and make it safely to the side of the road. After a few minutes I was able to restart the vehicle and continue on. A few days later this happened again, fortunately on a less crowded street.

- Kapolei, HI, USA

problem #79

Mar 302017

Escape

  • 160,000 miles
Power steering goes out, at all speeds now (my ESC light is on the dash and won't go off) hard to steer wheel when at a stop or to make a turn. Make it's hard to park a car.

- Middle River, MD, USA

problem #78

Dec 092016

Escape 4-cyl

  • 139,000 miles
14S05. I was driving the 2009 Ford Escape on the highway at approx. 70mph. The steering will stopped controlling the vehicle correctly and then the steering went completely out. I almost crashed, pulled onto the shoulder of the highway, gathered myself, cut on the hazard lights and cut the auto off. After a minute, I started the auto up again and moved forward to see if the problem still existed. The power steering was back in but it was very very loose. When I got it home I informed my mother that it needed to be looked at. She called the Ford hotline and they told her that the recall on her vehicle was closed but if the steering went out, that it was covered by the recall. She took it to the dealer that Ford told her too and they said they would repair it. She left the vehicle over night to be fixed but the next day they told her that it wasn't a recall and that she had to pay $89 for the diagnostic test that she didn't know she had to pay. They still refuse to help in any kind of way at all. My mother is in her mid 70's with a fixed income. It's impossible for her to come up with $2000. Https://www.facebook.com/fordwonthonorrecall14S05/

- Flint, MI, USA

problem #77

Aug 162015

Escape 4-cyl

  • 12,000 miles
Takata recall I was driving in the far left lane of the freeway on my way to work and my car shut off, sometimes my cars does not start. I have had alternator, starter tested, and they are good, my camshaft sensor replaced, ignition switch replaced, spark plugs replaced, I keep a good handle on maintenance up, but my car shutting off while I am driving and sometimes don't turn on at all is keep happening, my steering wheel locks up, very hard to turn, all components in my car don't come on, gears light pops on and off, dashboard light sometime flickers. I have had my back lights. And it continues to happen.

- South Lyon, MI, USA

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