10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
70,081 miles

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« Read the previous 20 complaints

problem #214

Oct 252013

Escape

  • 90,000 miles
While driving my 2009 Ford Escape (V6) home from work, my car lost acceleration. The engine was still running, the lights still worked, radio on, power steering, but I had no acceleration response from the gas pedal. I was able to coast my car onto a side road without incident, and noticed the service light was on before turning my car off (wrench symbol). I waited for a few moments, and tried to restart the car. To my surprise, the car started up immediately, and I was able to drive home without further issue. I took the car to a local auto shop to have the computer checked to see if the error was still in the system, but it was already cleared. Two weeks later, while driving home from a vacation weekend, the car did the same thing, except this time I was driving on the highway at 70mph, three hours from home with my son in the back seat. To say I was rattled would be an understatement. I was able to get to the side of the highway, turn the car off, restart the car and rejoin traffic. Roughly 1 hour later, the same thing happened. I immediately took the car to the nearest Ford dealership and dropped the car off for inspection and service. The dealer was able to pinpoint the issue to the electronic throttle body, and determined it needed to be replaced. $375 and 24 hours later the car was fixed. No issues after having the car back in my possession for two weeks. I wanted to issue an official complaint, and express my dissatisfaction with Ford Motor Company for knowing about this safety issue, and dragging their feet on issuance of a recall. The delphi manufactured component was known to be flawed, and had issued a technical service bulletin (tsb) 09-23-5, and re-engineered the component. I am a loyal Ford driver, but I fear Ford's lack of ethical conduct on this issue may be cause for reconsideration of future purchases.

- Cincinnati, OH, USA

problem #213

Nov 042013

Escape 6-cyl

  • 54,000 miles
Was pulling out of gas station to merge onto busy street, car began to roll forward upon acceleration then lost all response and lurched into road stopping there. Engine shut off and check engine light came on. Attempted to restart vehicle, car would rev but not respond with any acceleration. During this time incredibly loud harsh shifting occurred, sounded as though transmission fell out of car. Dealership replaced defective throttle body, currently still investigating transmission issues.

- Wakefield , MA, USA

problem #212

Nov 152011

Escape 6-cyl

  • 48,220 miles
Drive South on I-95 at rush hour heading home. With no warning engine power just goes away, check engine light came on and no matter how much the gas pedal was push there was no power from engine, hurried as it slowed down to the right lane and was able to exit. Shut off engine for 5 minutes started it up and all was good. 2nd time was light came on and engine just fluttered, service tech stated that the codes in computer were throttle actuator open.

- Wilmington, DE, USA

problem #211

Nov 052013

Escape 6-cyl

  • 117,000 miles
On Monday November 5th, 2013 I was driving my 2009 Ford Escape down the freeway at 9pm going home. I had been driving for about 10 minutes when the engine felt like it hesitated and stumbled. I realized that I could not get the vehicle to accelerate so I pulled off to the side of the road. There was a wrench symbol on the dash board. I experienced the same issue on Sunday November 11th, 2013 I was driving for about 15 minutes and the vehicle stumbled again and the symbol came on the dash. I turned the car off and waited 5 minutes. It started up and did not have any issues until today Tuesday November 12th, 2013. I was driving on the freeway at about 70 miles an hour and the engine stumbled again. I pulled off the side of the freeway and turned the vehicle off, waited 10 minutes and the car started up with no fault code on dash. I drove home the back roads. After investigating online I came across the article that this is a recurring event for the Ford Escapes.

- Kalamazoo, MI, USA

problem #210

Oct 062013

Escape 6-cyl

  • 78,800 miles
Driving and vehicle kept acting like it was stalling while trying to drive. Knew that the gas was not low, so wasn't sure what the issue was. Made it to destination and called mechanic. Brought it in to the shop, still with intermittent stalling while driving. Ran a test and said that the throttle actuator control system was stuck open - this has seemed to be a problem with Ford Escape vehicles. Got it fixed with no incidents, but could have been worse.

- Grand Rapids, MI, USA

problem #209

Nov 012013

Escape 6-cyl

  • 50,000 miles
Vehicle lost power up steep hill almost resulting in rolling backwards down hill. Car had previously and intermittently lost power surge when accelerating onto highway into a merge situation.

- Wakefield, MA, USA

problem #208

Aug 112013

Escape 4-cyl

  • 90,000 miles
While driving home from an outing, at 55 mph, the throttle body quit, causing a loss of speed. The car would not accelerate. We had to have the car towed home. We have been waiting for an un-necessary length of time for the repair, due to the part being on back order....updated 11-06-13

- Connersville, IN, USA

problem #207

Aug 012011

Escape 4-cyl

  • 45,000 miles
I've had to replace the throttle body for my vehicle once before approximately in August 2011. The car would stall and then turn off. Fuel didn't seem to be passing thru while I was driving and when I was at stop lights. Often times, it turned off and I would have to wait a while for it to turn back on. When I was at stop lights and this happened, I would have to press on the brake and the gas at the same time to try to avoid the car turning off. My car was not safe to drive because I never knew when it was going to stall or turn off in the middle of the road. I finally was able to get this fixed. I am now having the same problem again with this car. It hasn't been that long ago when I had this fixed. I keep checking to see if there are any recalls for this vehicle and part and have not seen anything. I don't understand why there is no recall for this part. Please let me know if there is anything I can do to have the dealer pay for this repair.

- Mcallen, TX, USA

problem #206

Oct 252013

Escape

  • 69,784 miles
As exiting a highway the car just lost power. The gas pedal was useless and the rpms were about 1000. Pulled off to shoulder and shut car down, waited 5 minutes and started car and it was ok. Three days later it did the same thing while driving in the middle lane of highway. Had to coast to the shoulder did the same thing of shutting car down and starting again. Took car to dealership service and was determined it was the throttle body through diagonistics. The throttle body was replaced and reprogrammed. This defect may and will cause serious accidents and potential fatalities due to the way that the throttle just stops and the car is unable to speed to a needed speed for safety on highways.

- Mamaroneck, NY, USA

problem #205

Oct 152013

Escape

  • 46,000 miles
I was driving on interstate 71 in Ohio when my car lost power totally, it had to be flat-bed towed to mansfield Ford where I was told there was a problem with the throttle body. This was very dangerous and frightening to me, now I am afraid to travel in this vehicle. I had to pay $474 to repair, which I think Ford should reimburse.

- North Canton, OH, USA

problem #204

Oct 272013

Escape

  • 60,000 miles
The contact owns a 2009 Ford Escape. The contact stated that the cruise control was activated while driving approximately 65 mph when an unexpected increase in acceleration occurred. In addition, the engine began to race. The wrench warning indicator was also illuminated on the instrument panel when the malfunction occurred. The vehicle was taken to an authorized dealer for diagnosis. The manufacturer was not notified of the problem. The approximate failure mileage was 60,000.

- Springville, CA, USA

problem #203

Oct 292013

Escape 6-cyl

  • 52,170 miles
All the sudden the gas pedal didn't do anything when I pressed it and my vehicle slowed to a dangerous speed for the road I was on forcing vehicles to swerve around to miss hitting me. The wrench light also came on. I was able to eventually pull over and turn my vehicle off and restart it. After restarting it the gas pedal seemed to work fine. I took it into the dealership and they said it was the throttle body and it needed replaced.

- Massillon, OH, USA

problem #202

Oct 202013

Escape 6-cyl

  • 57,900 miles
Driving at 55mph a wrench icon on the instrument panel came on and the accelerator suddenly became non responsive. The driver was able to coast to the side of the road and turned off the engine. After waiting a few minutes the driver was able to continue a short distance to home. I took the vehicle to the dealer the next day and was advised the throttle body needed to be replaced at a cost of $564. I learned the next day that other owners of Ford Escapes have had the same issue and the incidents are being investigated for a possible safety recall. I would support the recall decision as I have never heard of any other vehicle, regardless of age or mileage having problems with a throttle body and believe the parts must have been defective from the start.

- St. Augustine, FL, USA

problem #201

Oct 242013

Escape

  • 81,000 miles
The contact owns a 2009 Ford Escape. The contact stated that while driving 35 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact took the vehicle to a local mechanic for a diagnostic test, which confirmed a defective throttle. The contact did not have the vehicle repaired or contact the manufacturer. The failure mileage was 81,000.

- Olney, MD, USA

problem #200

Oct 172013

Escape

  • 103,000 miles
I was traveling 60mph in my 2009 Ford Escape on the highway and all of a sudden an orange wrench warning light came on and my car immediately drops to less than 10mph. I was fortunate enough to be able to get to the median with out incident. The car did start up again and was able to get to a mechanic after it did the same thing about 10X in a 15 mile drive. The mechanic said this was the second time in less than a month he had replaced the electronic throttle body in a 4 cylinder Ford Escape. This is very dangerous!!

- Goose Creek, SC, USA

problem #199

Oct 152013

Escape

  • 71,000 miles
We have been having issues with the car since August of 2013. The car would lose power while driving slowing down to a crawl without notice. This issue happened about 5 times since that occurrence. Car has been in the shop 5 times since that time with about $2000 in repair bills that included engine work, new battery, new alternator, etc. The car was towed each time to mongos auto repair in cinnaminson NJ. On this occurrence I did a google search and found that this model is having common problems as per the above and the throttle body needs to be replaced to repair the issue. Mongos checked and there was a recall by Ford to repair this issue. We never received a recall notice from Ford. We were informed it would have been covered under the drive train warranty if the car had 60,000 miles or less. My wife drives the vehicle and was put into very dangerous situations due to this faulty defect in manufacturing. Can I contact someone about never receiving the recall and get reimbursed for the $2000 in repairs plus the new bill to replace the throttle body?

- Cinnaminson, NJ, USA

problem #198

Sep 152013

Escape 4-cyl

  • 98,000 miles
Earlier in the day, the car lunged and it felt like it had dropped out of gear. Later that evening while driving home from vacation, I lost all acceleration from the pedal. Luckily I was able to coast off the highway and get out of the flow of traffic. I turned the car off, let it sit for a minute and then restarted. It went into gear and I was able to get the car home. It did this about 4 more times over the next few days. A computer test showed it was the throttle body. I just replaced and the problem seems to be resolved. This failure could have placed my family in a very dangerous situation, especially if we would have been crossing traffic when all acceleration was lost.

- Virginia Beach, VA, USA

problem #197

Oct 132013

Escape

  • miles
Initial incident was near home in residential neighborhood. Wrench symbol appeared & vehicle began to slow down with inability to accelerate. Turned car off & then back on with no light present. Incident happened again next day driving on the expressway at about 65 mph. Vehicle began to shake & lose speed & wrench symbol reappeared. Was early morning & dark out & had to merge to shoulder. Had to frequently stop & turn car off in order to prevent from happening again. Fixed by Ford dealership citing throttle body issue & was replaced. Cost of repair just under $400.

- Farmington Hills, MI, USA

problem #196

Oct 112013

Escape 6-cyl

  • 33,000 miles
When driving on a busy 4 lane road, the vehicle suddenly lost fuel power and began creeping down the road at less than 5 km/H the wrench light was flashing and it was a few hundred meters to the nearest side street, fortunately I was able to make it to the side street without getting struck by traffic moving 60 km/H faster than I was, I thought that the computer may have had a one time failure but this happened again 3 days after with my young son in the back seat. That was Monday Oct 14 2013, I am super mad at Ford for not recalling this throttle body problem already it seems like a constant point of failure and it is unsafe to drive these cars when this is happening.

- London, OH, USA

problem #195

Oct 102013

Escape 4-cyl

  • 96,096 miles
While driving on the highway, at approximately 65 mph, the vehicle bucked and instantaneously slowed down and was unable to accelerate. At that moment when the vehicle bucked the dash indicator (a wrench) came on showing the problem being the throttle control/powertrain. I was on the highway in the middle lane, in traffic when I lost the ability to accelerate and was luckily able to navigate to the right and coast to the exit that was less than a quarter mile from the incident. I placed it into park and it sputtered just prior to turning off the vehicle completely. After waiting about 10 minutes I then restarted the vehicle and the dash indicator did not come on, I therefore proceeded and drove it home. Because this occurred late evening I was not able to contact the dealer until the following day.

- Raleigh, NC, USA

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