10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
101,184 miles

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« Read the previous 20 complaints

problem #343

Apr 262018

Escape

  • 170,000 miles
The contact owns a 2009 Ford Escape. While driving 35 mph, the contact noticed that the power assist indicator illuminated and the steering wheel vibrated, moving from left to right. The vehicle was taken to the dealer (crest Ford Inc., 22675 gibraltar rd, flat rock, mi 48134) where the technician informed the contact that the power steering assist needed to be replaced. The vehicle was serviced per NHTSA campaign number: 14V284000 (steering) a year and half ago. At that time, the power steering control module and the instrument cluster module software were updated. The manufacturer stated that the VIN had no recalls and provided no other assistance. The vehicle had not been repaired. The failure mileage was 170,000.

- New Boston, MI, USA

problem #342

May 022018

Escape

  • 85,000 miles
My 2009 Ford Escape XL became virtualy impossible to turn a corner or turn the wheel at all to park my car on May 2,2018. I almost threwh my back out just trying to get home after a 15 minute drive. I had it towed to a mechanic who told me the steering modulator needed to be replaced and this included the whole steering column. This mechanic is aware of the 2008-2011 recall involving the Ford Escape manufactured in Kansas usa. My Escape was manufactured there but I was told the vehicles being recalled for the steering issue were from a different pant number. My mechanic disagrees and feels my Ford Escape has the same exact faulty issue and it is a hazard to drive.

- Drexel Hil, PA, USA

problem #341

Apr 262018

Escape

  • 120,000 miles
Steering becomes very tight hard to turn

- Winston-Salem, NC, USA

problem #340

Apr 232018

Escape

  • 163,000 miles
Power steering assist fault. Days leading up to this warning I only heard the computer bell ding and then nothing no display. On the day driving to work on hwy. The computer display came on and the power steering went out. Had to maunally turn very hard.could not make any quick turns.if I had to get out of the way.

- Mora, MN, USA

problem #339

Apr 152018

Escape

  • 186,000 miles
The contact owns a 2009 Ford Escape. While driving at an unknown speed, the steering wheel failed to turn left and right. In addition, the wrench symbol was illuminated and the vehicle shook. The vehicle was taken to an independent mechanic, but the diagnostic results were unknown. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 186,000.

- Stevensville, MD, USA

problem #338

Apr 162018

Escape

  • 121,000 miles
Power steering assist fault resulting in no power steering.

- Hudson, MA, USA

problem #337

Apr 132018

Escape

  • 154,000 miles
Power steering gave up.

- Fremont, MI, USA

problem #336

Apr 082018

Escape

  • 198,000 miles
Electric steering failed instantly without warning causing huge increase in steering effort, so much so that a small person cannot control the car.a huge safety risk. The car was moving along the road at the time of failure.

- Belvidere, IL, USA

problem #335

Mar 282018

Escape

  • 85,000 miles
The electric power steering in our 2009 Ford Escape stopped working making it very difficult to drive it. The service light came on on the way to work and then the steering was very difficult when attempting to leave work at the end of the day. It is not included in the current recall for 2009 Ford Escapes and needs to be added.

- Hampton, IA, USA

problem #334

Apr 112018

Escape

  • 140,000 miles
The contact owns a 2009 Ford Escape. While driving at an unknown speed, the steering wheel seized and was difficult to turn. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was towed to an independent mechanic where it was diagnosed that the power steering assist failed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V284000 (steering), but the VIN was not included in the recall. The manufacturer was notified of the recall and informed the contact to call NHTSA. The failure mileage was 140,000.

- Tonawanda, NY, USA

problem #333

Apr 072018

Escape

  • 189,000 miles
Lost steering. Unable to steer.

- Belvidere, IL, USA

problem #332

Oct 022017

Escape

  • 70,000 miles
The contact owns a 2009 Ford Escape. The contact stated that the steering column seized and required excessive effort to turn the steering wheel. In addition, the power steering and brake warning indicators illuminated. Mac haik Ford (10333 katy fwy, houston, tx 77024) diagnosed that the power steering assembly would have to be replaced. The failure was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- Dallas, TX, USA

problem #331

Mar 172018

Escape

  • 103,500 miles
While driving the steering wheel gets stuck as if I'm out of power steering fluid, which it's not. Also, the wheels are shaky and feel like their about to come off. Someone hit my vehicle and it completely went out. Now I'm paying for a rental until gets fixed and I'm paying for the repairs instead of the company.

- Oakland, MS, USA

problem #330

Mar 302018

Escape

  • 34,400 miles
Power steering failed while driving. Steering column was replaced by storms Ford, East hampton, NY, 10/24/17. Mileage: 34438. Steering failed again, 3/30/18. Mileage: 35400. Is there any recall or other recourse to solve this problem?

- East Hampton, NY, USA

problem #329

Mar 222018

Escape

  • 138,000 miles
The contact owns a 2009 Ford Escape. While driving various speeds, the power steering failed and the steering wheel was very difficult to turn left or right. Les stumpf Ford in appleton, Wisconsin was made aware of the failure and offered to reset the PCM. The dealer would not replace the torque sensor or steering column as outlined in NHTSA campaign number: 14V284000 (steering) because there were no diagnostic trouble codes displayed when tested. The manufacturer was made aware of the failure. The failure mileage was approximately 138,000.

- Sherwood, WI, USA

problem #328

Jan 152018

Escape

  • 90,000 miles
The contact owns a 2009 Ford Escape. While driving approximately 40 mph, the steering wheel shook gently and then shook violently. After starting the vehicle, the power steering message illuminated and the power steering warning indicator illuminated intermittently. In addition, while turning the steering wheel, the lights illuminated and the steering wheel made an abnormal noise. The manufacturer was notified of the failure and informed the contact about a recall for the steering wheel. The vehicle was taken to family of pa (170 york rd, carlisle, pa 17013) where it was confirmed that the vehicle was included in NHTSA campaign number: 14V284000 (steering). The vehicle was not repaired. The manufacturer was contacted and confirmed that the recall was repaired. The approximate failure mileage was 90,000.

- Mount Holly Springs, PA, USA

problem #327

Jan 252018

Escape

  • 134,000 miles
I had to have the electronic steering assist replaced in my Ford Escape due to the power steering going out. The vehicle was not in motion when it went out. A few months later I learned that there was a recall for "certain" make and model Escapes. Obviously, my vehicle should have been included.

- Seneca, MO, USA

problem #326

Mar 242018

Escape

  • 5 miles
The steering wheel locks up when driving. And viberates when idling. Electric steering

- Acushnet, MA, USA

problem #325

Mar 252018

Escape

  • 147,000 miles
The contact owns a 2009 Ford Escape. The contact stated that while driving about 40 mph, the steering wheel seized as the wrench sign illuminated. The vehicle was pulled to side of the road and was towed to the holmes tuttle Ford Lincoln tucson (888-298-7826, 660 w auto mall dr., tucson, ar 85705) where it was stated that the vehicle was serviced under NHTSA campaign number: 14V284000 (steering) and the contact would have to pay for further repairs. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not provided. The failure mileage was 147,000.

- Tucson, AZ, USA

problem #324

Feb 012018

Escape

  • 195,000 miles
The contact owns a 2009 Ford Escape. The contact stated that while driving at approximately 20 mph, the steering wheel seized as a result the contact lost control of the vehicle. There were no warning lights illuminated before or after the failure. The vehicle was taken to the tri star Ford dealership (930 us-22, blairsville, pa 15717) where the vehicle was diagnosed with a power steering failure. The vehicle was repaired but the repairs were unknown. The manufacturer was notified of the failure. The approximate failure mileage was 195,000. The VIN was not provided.

- New Florence, PA, USA

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