10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
99,520 miles

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« Read the previous 20 complaints

problem #570

Aug 012020

Escape

  • 169,000 miles
Electric power steering failure...power steering will fail at any given time while driving...only way to reset is to disconnect negative battery terminal for a few minutes...this fix is only temporary...if it happens while turning it is very very difficult to bring back to center...there is a Ford recall on the model year of my foed Escape...this Ford was made at the same plant as the affected VIN #S...Kansas City assembly plant...as I stated, while driving on a busy intersection, the power steering failed to operate making the vehicle extremely difficult to drive...I dont see how Ford doesn't include this car in their recall...thank you

- Dewitt, IA, USA

problem #569

Aug 312020

Escape

  • miles
While driving or stationary, the power steering assist fails and defaults to manual steering. This has happened on city roads, highways, and stationary. The steering wheel will actually snap back while holding it steering. The air conditioner fails to work when this happens as well. This has periodically been happening even though the date listed is today. Ford was contacted and advised my vehicle wasn't manufactured at the specific plant so it shouldn't have any issues (even though it's experiencing the exact issues as the recall) and recommended I take it to a dealership and pay $1500+ out of pocket to correct the issue.

- Fort Mitchell, KY, USA

problem #568

Jun 012020

Escape 6-cyl

  • Automatic transmission
  • 143,000 miles
The contact owns a 2009 Ford Escape. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact drove to his destination. The contact called local dealer courtesy Ford located at 2022T rees St, breaux bridge, la 70517, (337) 332-2145, and the dealer was made aware of the failure. The vehicle was taken to independent mechanic and was informed that power steering needed to be replaced. The vehicle had not been diagnosed nor repaired. The manufacturer was informed of failure and informed the contact that the vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering) in 2012. The failure mileage was approximately 143,000.

- Krotz Springs, LA, USA

problem #567

Aug 012019

Escape

  • 160,000 miles
The contact owns a 2009 Ford Escape. The contact stated the vehicle was at a stand still and turning on the ignition, when the steering wheel was difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic and was needing the power steering assembly to be replaced. The contact called local dealer Ford of londonderry located at 33 nashua rd, londonderry, nh 03053, (603) 434-4141, and the dealer was made aware of the failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 160,000.

- Londonderry, NH, USA

problem #566

Jul 282020

Escape

  • miles
About a year ago when vehicle was started it was hard to turn the wheel. Turn vehicle off and back on it worked fine until recently it started doing it again. Turn the vehicle on and back off. Sometimes it works sometimes it doesn't

- Crawfordville, FL, USA

problem #565

Jul 232020

Escape

  • 192,200 miles
The contact owns a 2009 Ford Escape. The contact stated that upon start of the vehicle, he experienced a sudden loss of power steering without warning. The contact restarted the vehicle and the power steering resumed normal operation. The vehicle was not taken to be diagnosed nor repaired. The contact linked the failure to NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 192,200.

- East Hampton, CT, USA

problem #564

Jul 092020

Escape 4-cyl

  • 167,500 miles
Complete loss of power steering. No indication on dash. No cel. Restores when restarting several times.

- Spring City, PA, USA

problem #563

Apr 012020

Escape 4-cyl

  • 146,227 miles
Power steering would go in and out. The steering wheel was hard to turn when trying to turn

- Cedarville, AR, USA

problem #562

Jun 252020

Escape 4-cyl

  • 205,178 miles
The power steering failed while driving home. I almost had an accident since I wasn't expecting the malfunction. Fortunately I was going slow and was able to control the car's sudden stiff wheel.

- Battle Creek, MI, USA

problem #561

Mar 022020

Escape

  • 142,739 miles
The contact owns a 2009 Ford Escape. The contact stated that while making a left turn, when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact parked on the side of the roadway for a minute before restarting the vehicle and driving to the destination. The vehicle was taken to alberic Ford located at avenida 65 de infantera km. 5.3, parque escorial, Carolina, pr 00984, 787-474-2222, and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic and was made aware of the failure. The manufacturer was not informed of failure. The failure mileage was 142,739.

- Carolina, PR, USA

problem #560

Apr 232020

Escape

  • 235 miles
The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated. The vehicle jerked and loss motive power. The contact pulled off of the roadway, disengaged the traction control and the vehicle operate as designed. An unknown dealer was contacted and informed of the failure. The vehicle was taken to an independent mechanic and the contact was informed that the power steering control module needed to be reprogrammed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V284000 (steering) as a possible soultion for the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 235.

- Anchorage, AK, USA

problem #559

Oct 262018

Escape 6-cyl

  • 137,000 miles
I am getting anpower steering assist fault message on dashboard led information screen. Happened unexpectedly when I was backing out of a diagonal parking spot on a city street. I just learned of this recall. I am the second owner so I never got a notice of recall. I purchased the vehicle from the original owner in June of 2018 this problem resolved for awhile any time that a mechanic uses his tester to diagnose a problem with the vehicle's computer system. The power steering assist fault returns. It is really hard to steer without power steering. Especially if turning from a stop or at very slow speeds. Ntda campaign #: 14V284000

- Manning, IA, USA

problem #558

Jul 062019

Escape 6-cyl

  • miles
The power steering goes out. I went to grocery store parked, got out shopped came out started car could not steer it went out. Called husband he came and drive home. We had it reset drove for 2 weeks. Went out again. Reset again went out again that time about 3 months. Really tired of this it should be covered recall other Escapes are!! very upsetting.

- Wasilla, AK, USA

problem #557

May 132020

Escape 6-cyl

  • 135,000 miles
Power steering goes in and out while driving.

- Monroe, MI, USA

problem #556

Mar 152020

Escape 6-cyl

  • 100,000 miles
The contact owns a 2009 Ford Escape. The contact stated that on occasions after starting the vehicle, with the gear shifter in reverse or drive, the steering ceased without warning. An unknown dealer was contacted and informed the contact that the vehicle was not subjected to a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

- Sioux City, IA, USA

problem #555

Mar 012020

Escape

  • 135,000 miles
The steering on my vehicle has a serious intermittent problem. Losing power steering at the drop of a hat. It can be fixed temporarily by turning the key off and on three times. But it comes right back, and is hard to steer. I checked the VIN number on your recall site, and it says zero unfixed problems. But it does not say it was part of the recall, of if the problem was fixed before. A computer reset can fix they symptoms, but it does not address the problem, which is usually the steering module. Can you check to see if they did fix "a" problem, and what was done. A code was kicked out by my local mechanic. That code was B1342-2F-cm0tc-ecv

- Emmaus, PA, USA

problem #554

Apr 012020

Escape

  • 178,000 miles
The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the power steering ceased as the power steering assist fault warning light illuminated. The contact drove the vehicle home without power steering assist. Upon investigation, the contact linked the failure to NHTSA campaign number: 14V284000 (steering). The contact spoke with an unknown dealer where an appointment was made for the vehicle to be inspected. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was 178,000.

- Buffalo, NY, USA

problem #553

Mar 262020

Escape

  • 192,300 miles
Electronic steering assist has stops working several times.

- Spring Grove, VA, USA

problem #552

Oct 012019

Escape

  • 80,000 miles
The key has a hard time starting the vehicle. It may be the ignition module.

- Phoenix, AZ, USA

problem #551

Mar 082020

Escape

  • 125,000 miles
I purchased this vehicle last January of 2019 and a few months into ownership I noticed the steering would become difficult to use. I stopped at a store one day to put power steering fluid in it, to later find out that this car does not take fluid but is computerized. I started to look up known issues with a 2009 Ford Escape and found out there was a recall on the power steering. The dealer never told me this, or I wouldn't have bought this car. I dont know what to do, but it's definitely put a bad taste in my mouth about buying Ford in the future. I'm seeing so many other customers saying the same thing, that Ford won't take care of this issue. It's happened to me several times, it works and then out the blue the power steering shuts off. This is extremely dangerous, and I shouldve been made aware of this recall before I bought this car. I never would've bought it. Ford please handle this situation. It just stopped working on me again today, and I make my money driving uber. Help !!!

- Detroit, MI, USA

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