The contact owns a 2010 Ford Escape. The contact stated that while his daughter was having a routine oil change performed at an independent mechanic, she was informed that the subframe was rusted and there was metal missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 146,000.

- Plymouth, MI, USA

The contact owns a 2010 Ford Escape. The contact stated while the brakes was being serviced by an independent mechanic, the contact was informed that the engine cradle frame was fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 103,000.

- Lansing, MI, USA

The front suspension subframe k-frame crossmember has excessive errosion creating large gaps and holes in the frame, directly under the ac unit on the passenger side. The rust hole on top from the leaking fluid from the ac has continued to pool inside the cavity and caused erosion near the control arm. Unknown to me or any daily driver, this excessive rust is not prevalent anywhere else or something I was aware I needed to check. Other owners have been contacted and have experienced the same issue, some have had the part completely fail and cause accidents. The vehicle is very close to failure and I was not aware, there are no apparent side effects. I could easily cause an accident when using the vehicle. No other part of the vehicle has excessive rust so it is not a concern otherwise. The k-frame needs to be replaced and a hose needs to be ran from the Ac to redirect the fluid being dissipated onto the k-frame as it is.

- Davison, MI, USA

The contact owns a 2010 Ford Escape. While driving at any speed, the vehicle pulled to the right without warning. The vehicle was taken to an independent mechanic who inspected the vehicle and diagnosed that there was a hole in the subframe. The vehicle was taken to the dealer (bradford fairway Ford, bradford, pa, 814-368-7166), but the technician was unable to diagnose the cause of the failure. The manufacturer was made aware of the failure, but did not assist. The failure mileage was approximately 32,000.

- Bradford, PA, USA

2010 Ford Escape XLT AWD, 752.2 km, 4 rear subframe bolts defective. 2 front subframe bolts missing, 2 rear subframe bolts loose, result rear wheels and axle were about to come off the vehicle with my family in it. The rear subframe attaches to the main frame of the vehicle to keep the rear wheels on the car.

- Port Elgin, Ontario, Canada, 00, USA