8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

problem #1

Apr 132010

Escape

  • 5,000 miles
Purchased a 2010 Ford Escape new, 4 months after the air conditioning stopped working. Took it to the dealership to have it fixed and they claimed it could not be fixed because it was damaged by an object most likely from the road. Damages are not covered under warranty. The service tech went on to say that the grill does not provide adequate protection for the ac condenser therefore even if I paid to have it fixed and didn't replace the grill, it could happen again. It has been over 3 months and Ford still refuses to pay for the repair. It is now on average 102 degrees outside and I cannot drive my vehicle due to the heat and inability to use the ac.

- Manhattan, KS, USA

Add Complaint