10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Feb 232013

Escape 6-cyl

  • miles
2010 Ford Escape. Consumer writes in regards to throttle control malfunction and requests reimbursement for repairs. The consumer stated the vehicle suddenly lost all acceleration while traveling on the highway in cruise control mode. The RPM would not go above 700 despite, the consumer applying the accelerator pedal. The local Ford service department gave the consumer some troubleshooting steps to reset the vehicle. The service advisor explained, the computer had stopped functioning., which caused the vehicle to shut down. The consumer was informed to allow the vehicle to sit in the off position for a few minutes and the re-start it again. It provided a temporary fix, which allowed the consumer to continue to her destination. The after the consumer retrieved her vehicle, the low pressure sensor had activated. She took the vehicle to her local mechanic, who observed the vehicle was leaking transmission fluid on the driver side between the axle and transmission. The consumer took the vehicle back to the dealer. An inspection revealed the leak was coming from a seal. When the consumer picked the vehicle up, later that evening, the low tire pressure light illuminated. The consumer took the vehicle to a tire dealer, where they found a screw in the sidewall of the driver front tire. The consumer was informed, she would need to purchase two new tires.

- Rowlett, TX, USA