10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,128 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury. Difficulty shutting drivers door. Recall status: Recall incomplete. Remedy not yet available.
- Gainesville, GA, USA
The contact owns a 2013 Ford Escape. The contact stated that they received notification of NHTSA campaign number: 16V643000 (locks/linkages) however, the part for the recall repair was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also stated that the door handle's were previously repaired under a recall. The details of the failure were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 9,093. VIN tool confirms remedy not yet available.
- Gainesville, FL, USA
The contact owns a 2013 Ford Escape. The contact stated that the front and rear doors appeared to be pushed out from the vehicle. In addition, the rear door hatch fractured and detached and the battery died. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new battery, the hatch handle needed to be soldered back on, and weather stripping needed to be added to the doors. The contact received notification of NHTSA campaign numbers: 14V495000 (electrical system), 14V597000 (air bags, seat belts), and 16V643000 (latches/locks/linkages). The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified. The failure mileage was approximately 50,000. Parts distribution disconnect.
- Bethel Island, CA, USA
The contact owns a 2013 Ford Escape. While shutting the rear driver side door, the contact's right ring finger was caught by the door. The contact was rushed to the emergency room where medical attention was required to correctly amputate the top of the right ring finger. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 30,000.
- Sitka, AK, USA
The outside door handles stick in the open position which causes the door to swing open while the vehicle is in motion without warning.
- Chicago, IL, USA
- Danville, CA, USA