10.0

really awful
Crashes / Fires:
9 / 61
Injuries / Deaths:
14 / 0
Average Mileage:
55,975 miles

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« Read the previous 20 complaints

problem #1092

Dec 232022

Escape

  • miles
Our 2013 Ford Escape was recently taken in to a Ford Dealership for recall 22s43 transmission shifter cable bushing. The service team performed a replacement of shifter cable bushing, installed a protective cap, and adjusted the shifter as per recall. A few weeks later the transmission fault signal came up on our dashboard and the car would not shift into gear and it had to be towed home. Could the replacement have been faulty or not installed correctly, considering there were no reports of transmission issues when the vehicle was taken in to the dealership.

- Santa Ana, CA, USA

problem #1091

Dec 232022

Escape

  • miles
The fuel line caught fire while driving under normal load. There is no active recall on this model any longer, but had one years ago for same issue. This vehicle has 89k miles, serviced regularly, and fire

- Pahoa, HI, USA

problem #1090

Dec 082022

Escape

  • miles
My wife and I bought 1 new 2013 Ford Eco Boost 1.6 liter Ford Escape in 2013. In the last 2 weeks the engine/ cylinders went bad. upon further investigation, I found numerous online complaints and a Class action Lawsuit filed against Ford for coolant leaks that infiltrated the motor and destroyed #2 and #3 cylinders. The cost of repair is more than the value of the car. Ford has known about this problem according to the online articles and has failed to fix or recall the engines based upon this problem. My engine experienced the same problems posted online. Ford told me nothing about the engine except for the cylinder failure but not the possible causes. I had to walk away from the car, Both my wife and I are retired and on a fixed income. I think Ford should bear some responsibility for thier lack of concern over the quality of these engines! There were no prior warnings to this engine failure until the actual incident occurred!

- San Jose, CA, USA

problem #1089

Nov 012022

Escape

  • miles
This vehicle is a 2013 Ford Escape with a 1.6 Turbo Engine. This vehicle has coolant leaking into cylinder number 4. Ford Motor Company has recalled other 2013 Ford Escapes and Fusions with this same engine for this same problem but refuse to recall my vehicle. The engine runs ruff and has quit on occasion. This is a dangerous situation if I am driving in traffic and could cause an accident.

- Lewiston, MI, USA

problem #1088

Oct 212016

Escape

  • miles
Engine coolant low message has continually been an issue with this car since it was purchased used at the end of 2013. It got so bad that at one time I would have to carry antifreeze with me. I have replaced the water pump, hoses, thermostat housing, and other parts at considerable expense. I noticed that NHTSA ID # 10218621 refers to 1.5L EcoBoost engines built before June 10, 2019 in 2017 thru 2019 Ford Escapes does not pertain to my car because I have a 1.6L EcoBoost engine, but what is described in that notice and the Ford Technical Service Bulletin 22-2322 is exactly what is happening to my car. I believe Ford has the same problem with this 1.6L EcoBoost engine. My problems began in 2016 and twice since the engine temp spiked to extremely hot without warning and the car had to be shut down while driving causing extreme safety issues.

- Dallas, TX, USA

problem #1087

Dec 012022

Escape 4-cyl

  • miles
Losing antifreeze but it's not leaking from underneath, I'm not sure where it's going my car smells like it's burning some where, and under my car on my muffler there is burnt looking marks on the muffler underneath I'm not sure why, I have my car since November 20th 2021, I bought it from Auto wholesale in Gladstone, I have appointment for the recall on the bushing Dec. 20 th, I called Ford in Sandy Oregon talk to the guy about my car is not acting right and I'm not sure on what to do, he said that I should not drive it very much, I said well do you guys provided a loaner car because I work everyday and have to drive up into the Mt. Hood everyday if I can't get to work then I will lose my job, he like sorry we have enterprise if you need to rent a car, I don't think it's really fair I have done everything wright for my car and it be there doing when they built my car, you think they would help there customer with proper care until they fix the wrong on my car that was there doing not mine, there are burnt marks on the muffler underneath

- Sandy , OR, USA

problem #1086

Jun 012021

Escape

  • miles
Had to have my transmission rebuilt for $3000

- Keota, IA, USA

problem #1085

Nov 252022

Escape

  • miles
UNKNOWN, There are not any warning lights on, my cars rpm jumps when I try to accelerate. As I push the gas it acts as if it does not want to drive and won-€™t. I-€™ve had to pull over with hazards and wait for someone to come assist.

- Lorain, OH, USA

problem #1084

Sep 262022

Escape 4-cyl

  • miles
Coolant leaked from head gasket and into cylinder which caused internal engine failure. Corwin Ford has confirmed this and wants $12,302.67.

- Sparks, NV, USA

problem #1083

Nov 092022

Escape

  • miles
Eco boost-solenoid-transmission-engine

- Dayton, OH, USA

problem #1082

Sep 012022

Escape 4-cyl

  • 114,000 miles
The contact owns a 2013 Ford Escape. The contact stated while his wife was driving at an unknown speed and approaching a traffic light, the vehicle began decelerating independently. The contact stated the engine started overheating and the check engine warning light was illuminated. The driver was able to park safely at a nearby parking lot. The contact added coolant and continued driving the vehicle to her destination. The contact stated that the coolant was leaking into cylinders #1 and #2. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V583000 (Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

- Alliance, OH, USA

problem #1081

Jan 012019

Escape

  • miles
I am really uncertain due to the fact that when I was experiencing problems with this car, ford and other licensed mechanic shops were not able diagnose what was wrong with my car. I was denied service by ford on 2 occasions and by time the car was past a simple fix I was unable to use my extended warranty.

- Decatur, AL, USA

problem #1080

Oct 012021

Escape

  • miles
Cylinder 3 misfire - cylinder allowed engine coolant to get into engine which should not happen - engine failed in light of this defect - engine replacement required - many Ford Dealerships will confirm the 1.6 L Turbo eco boost engine in the 2013 model year Escape are plagued with issues - Full Engine replacement required on my 2013 Ford Escape that only had 73,000 miles - Ford will not reimbursement for the new engine installed - costs for new engine just under $6900 - rental expense accumulated as well while we were down a vehicle - Ford told me to log my complaint with the NHTSA - I am doing this now - Can the NHTSA help" What can I expect from the NHTSA" Engines that fail as this one can be very dangerous - main concern is obviously and engine fire - any help would be appreciated

- Country Club, MO, USA

problem #1079

Sep 142022

Escape

  • miles
More times than not, the car is stalling when started. It will stall or near stall when driving. No warning lights come on when this is happening. I have noticed that when the car started doing this, that the controls for the dashboard are now not working properly. For example; when you try to reset the trip milage, it will go through all settings on board and you are not able to reset anything. This has been on going since the odometer has hit 58,000 miles. The stalling of the engine is happening more and more frequently. I have had it to several repair shops, and no one can tell me why, even though they have witnessed it stalling.

- Niles, MI, USA

problem #1078

Sep 262022

Escape

  • 61,000 miles
The contact owns a 2013 Ford Escape. The contact stated while driving 25-30 MPH, the check engine warning light illuminated. The contact was able to drive to her residence where she parked the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine wiring harness needed to be replaced. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

- Crockett, CA, USA

problem #1077

Oct 042022

Escape

  • 59,600 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the head gasket was blown and that coolant fluid was leaking into the engine due to four cracks in the engine block. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 59,600.

- Southington, CT, USA

problem #1076

Sep 092021

Escape

  • miles
The contact owns a 2013 Ford Escape. The contact stated while driving 65 MPH, there was an abnormal carbon monoxide odor detected. The contacted stated she felt weak and sleepy. On another occasion, the contact had to pull over on the side of the road due to the carbon monoxide odor inside the vehicle. The contact sought medical attention and was informed that she had 8 level of carbon monoxide in her blood. The vehicle was taken to the dealer and the mechanic confirmed that carbon monoxide was leaking into the vehicle and that there was also an oil leak. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Falcon, MO, USA

problem #1075

Aug 182022

Escape

  • miles
I believe my car has the same issue noted on Ford Recall 12S39 (NHTSA Campaign #12V431000). My car's mfg date is 09/12 and my independent mechanic says that my vehicle has the same coolant issues noted in the recall, but the recall date only applied to vehicle with mfg date of 08/12. I would like to see how my mfg date can be included in the recall.

- Mpls, MN, USA

problem #1074

Sep 022022

Escape

  • miles
I bought my 2013 Ford Escape used in 2020 with 76,000 miles from a local Chevrolet dealer. They did not offer me a warranty on the vehicle and told me that they would not assume responsibility for it should anything break. At the time of incident, it only had 82,000 and I kept up with regular oil changes. On the day of the incident, I had been driving at about 45mph and came to a stop at a red light. When I went to accelerate as the light turned green I heard a strange noise and then the car stalled out with no other warning; no lights were lit up on the dash prior or during the stall out. I could not get the car to turn over at that point and I was stuck in the middle lane on a major highway. I had cars going all around me, with a large truck headed towards me, which had to swerve to keep from hitting my car. My mother was in the car with me and we were afraid we would be hit by oncoming traffic. Finally someone stopped to help and pushed me into a parking lot. I had the car towed to a mechanic where he has diagnosed it as engine failure.

- Melville, NY, USA

problem #1073

Jun 282022

Escape

  • miles
I got recall fixed back in june2022. Still haven-€™t been refunded.

- Fairlawn , OH, USA

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