My instrument cluster/panel went out on my car. I know I have a 2014 but my car only has 89,000 miles on it. I cannot imagine that something as important as an instrument cluster/panel was made to last under 100,000 miles let alone ever. So I looked for a recall and was excited to know that I would not have to pay for such an expensive repair. It was short lived however when I realized that my vehicle having a manufacture date of 02/12/2014 was not included in the recall which is for May 2014 - July 2015. Seriously this is unbelievable to me. I had to pay $1,130.18 to fix this and I can't believe that others have not had the same problem.

- Quincy, MI, USA

This vehicle was purchased by an -??Authorized Dealer -?? on August 31st 2023. I was unaware of the many issues that this vehicle had. Within the first few hours of driving off the lot in this car, I put the car in reverse and for one the back up camera stalled, secondly, a message appeared stating the camera is unavailable and for me to contact the dealer. Well I did, I contacted Five Star Ford and was told $165 just for a diagnostic. Additionally, I was driving on the highway Sept. 9th and the car just began to lose power. I literally was pedal to the metal trying to get home in hopes that this vehicle didn-??t give out on me. Shortly after that, the check engine light came on and as I accelerated, this rough noise seemed as though it was getting louder and louder. Last but not least, this car drinks gas likes it-??s going out of style. The overall mileage is bogus. According to the odometer after having this car for 11 days, I had supposedly put 1,000 miles on this vehicle!!!! That-??s absurd to me!! I haven-??t been out of the town or anything. I-??ve watched the odometer jump from 120812 to 120837 after only traveling about 2 and half miles. Like what-??s going on with this these faulty transmissions in these cars, FORD! What are you doing about it"?? People work hard to purchase a car for them and their family. Why make our lives more difficult with these faulty vehicles?"!!

- Dallas, TX, USA

The backup camera is showing upside down in view screen. When backuping

- Orlando, FL, USA

When driving vehicle on highway it slows down then have to push on gas pedal to exelarate like it sputters then shuts off. Dashboard says Engine Failure park vehicle immediately very frustrating!! I-??m about to file a lawsuit if this doesn-??t get taken care of!

- Kansas City, MO, USA

The contact-??s mother owns a 2014 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that upon taking the vehicle for the recall repair, while driving at an undisclosed speed, the speedometer failed to display an accurate reading and remained at 0. Several unknown warning lights started flashing. The contact then stated that the electrical system started to malfunction, and the warning lights remained illuminated. The contact stated that he veered off the road to park the vehicle and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed by the mechanic that the diagnostic result indicated several unknown failures, and it was suggested that the vehicle be taken to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed that the ABS, the ABS module, and the battery voltage had failed. The vehicle had not yet been repaired and remained with the dealer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 53,000.

- Oviedo, FL, USA

Back up camera at times is showing upside down view, sometime squiggle lines, and sometime a message that reads camera not available. I have become used to using the camera and rely on it for backing up in in parking lots and such. I grew up using the mirrors and can still do that but the camera give extra security. My vehicle has about $78,000, the camera should not be acting up. I have taken it to the local dealer and got a large quote to replace it. I did see on the news last night about a recall on this issue, but my year model was not included. This started about eight months ago. I had no idea I could file a complaint until today after calling Ford directly and being transferred to National Highway Safety Division. I am always available if someone want to inspect my vehicle. I don't drive much, as you can tell a 2014 with 78,000 miles, but when I do i like to feel like I can rely on the safety features of my vehicle.,

- Ellijay, GA, USA

Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say -??power steering fault-?? and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes before mine were pulled for the same issues.

- Cedartown , GA, USA

The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. Please make ford do something about the steering issues on these vehicles. These escapes are too dangerous to drive.

- Omaha, NE, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument panel cluster started to malfunction. Additionally, the contact stated that the audio panel, the radio, and the hands-free communication device failed to operate as designed. The dealer was notified of the failure and the contact was informed that the APIM may need to be repaired however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 97,000.

- Rochester Hills, MI, USA

The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

- Columbia, SC, USA

Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.

- Winter Park, FL, USA

The contact owns a 2014 Ford Escape. The contact stated that upon attempting to turn off the vehicle, the START/STOP button was pressed but the vehicle failed to respond. The contact stated that the instrument panel turned off however, the engine was still running. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the engine continued to run for two hours. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

- Benton, LA, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle failed to start. The contact was able to jumpstart the vehicle; however, the failure had been reoccurring. The contact stated that the failure persisted moments after jumpstarting the vehicle. The contact stated that the battery was replaced with the assistance of her cousin; however, the failure persisted. The vehicle had to be towed several times due to the failure. The anti-theft warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

- Las Vegas, NV, USA

The contact owns a 2014 Ford Escape. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. The battery was later replaced but the failure reoccurred. The vehicle was taken to the local dealer who indicated that the failure was due to an unspecified electrical failure and advised that the vehicle be serviced at an authorized Ford dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

- Fairview, KY, USA

I drive a 2014 Ford Escape Titanium. My battery keeps draining and my car won't start. I tested my battery and it tested 12/14. Next week, car wouldn't start again. Got my car tested and stated that there is an unknown code meaning that the ECM is faulty. This falls under recall 15V40600 or what now could be 22V413000. My car isn't covered under the recall being two months shy of the production date. Additionally, I've had issues with the cooling system since I purchased the vehicle. Again, this isn't covered under the recall either.

- Saint Louis, MO, USA

The contact owns a 2014 Ford Escape. The contact stated that on numerous occasions while attempting to start the vehicle, the engine failed to turn over. The check engine warning light was illuminated. The contact stated that several unknown warning lights were illuminated while attempting to start the vehicle. The vehicle was taken to Pep Boys where a diagnostic test was performed and produced an unknown code indicating the ECM was faulty. The contact referenced the Manufacturer Recall Number 15C03 (Electrical System). The dealer was not notified. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 125,000.

- Gibbstown, NJ, USA

The contact owns a 2014 Ford Escape. The contact stated that the cooling system was losing coolant. The low coolant warning light was illuminated. The driver added additional anti-freeze. While driving at various speeds, the vehicle misfired, overheated, and stalled. The contact detected white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic who informed the contact about an unknown recall. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 14V495000 (Electrical System). The failure mileage was approximately 100,000.

- Shelby Township, MI, USA

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle would hesitate upon depression of the accelerator and the vehicle would enter Limp Mode. The engine fault, service now message, and check engine warning light was illuminated. The contact also stated that the vehicle would resume normal operation upon restart of the vehicle. The contact initially took the vehicle to Gullo Ford of Conroe (925 Interstate 45 S, Conroe, TX 77301) where the mechanic was unable to duplicate the failure. Over the years, the failure became more frequent and the contact took the vehicle to another dealer. The dealer then discovered insufficient compression in the engine wiring harness splices leading to the Manifold Absolute Pressure (MAP) sensor providing incorrect signals to the powertrain control module (PCM) and the contact was given an estimate for repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V495000 (Electrical System) however, his vehicle was not included in the recall. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired by the dealer. The failure mileage was approximately 21,000.

- Spring, TX, USA

The contact owns a 2014 Ford Escape. The contact stated that the power doors had failed to operate as needed and would independently lock and unlock at various times. The contact stated that the infotainment screen would intermittently display a black screen which caused the backup camera to fail to operate as designed. In addition, the contact stated that the START/STOP button would fail to respond after multiple attempts. On two separate occasions, the vehicle stalled without warning. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact had called the dealer and made an appointment; however, once she arrived, she was informed that parts for the recall repair was not available. The manufacturer was not notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

- Anaheim, CA, USA

The contact owns a 2014 Ford Escape. The contact stated that while stopped in traffic, he was rear-ended by another vehicle that was driving at 70 MPH. The contact applied the emergency brake to prevent his vehicle from hitting the vehicle in front of him. The air bags did not deploy upon impact. The contact sought treatment at a urgent care where he was treated for the pain in his neck and back. A police report was not filed. The contact drove the vehicle home and contacted a dealer who referred him to an independent collision center. The vehicle was towed to the collision center where the vehicle was repaired. Upon return of the vehicle, the contact stated that the instrument cluster screen was white and would flicker. The vehicle was taken back to the collision center where they towed the vehicle to the Ford dealer. The dealer informed that contact that the instrument cluster was an internal failure and would not cover the cost of repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V406000( Electrical System) which he linked to his failure. The manufacturer was notified and informed him that his vehicle was not included in the recall; he was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown due to the failure.

- Omaha, NE, USA