After remote starting the vehicle, the vehicle timed out. Upon entering and starting the vehicle, a check engine light and overheating notification were received. The vehicle was undrivable and this occurred during single-digit temperatures. The vehicle was left overnight (single-digit cold weather) and upon return the following day, the vehicle was started and still had a check engine light and engine overheating notification. The vehicle was towed to the dealership for diagnosis. The dealership determined that coolant was leaking into cylinders 1 and 2. The dealer indicated that the necessary repair would be an entire engine replacement and was quoted $10,000 dollars. The repair estimate was declined and the vehicles check engine light was cleared and ran fine.

- Maryville, IL, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that a year ago, the vehicle was serviced under an engine recall repair due to coolant leak. The contact stated on several occasions, the vehicle had been taken back to the dealer due to the failure after the recall repair had been completed. The vehicle was towed to the dealer and remained at the dealer since the beginning of January 2024. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

- New Albany, IN, USA

The contact owns a 2014 Ford Escape. The contact stated that while she and a guest were driving at 35 MPH, the vehicle lost motive power, with unknown warning lights flickering. The contact stated that she observed white smoke coming from the rear of the vehicle. The vehicle was steered to the side of the road where the vehicle was shut off. On another occasion, that engine started to overheat. The vehicle was steered to the side of the road where coolant was added; however, the failure persisted. The vehicle was turned off and was not able to operate. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the cylinder head was cracked, and coolant and oil were leaking into the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.

- Dayton, OH, USA

While driving down the interstate, this car started smoking and i was unable to use the brakes. Its like the braking system locked up. I couldn't push the brakes because it was down to the floor hard with NO intentions on stopping. Emergency brakes were needed to stop this vehicle. The gear shift does not seem to in the correct position. Seems to be some type of powertrain issue. The coolant was leaking and there was no vacuum on the motor. The drivers door latch is defective, when opening the door it doesn't retreat, the latch stays in the open position. The backup camera is defective, doesn't show you are backing up. Dashboard shows brake lamp default an brake lights not out.

- Tucson, AZ, USA

The contact owns a 2014 Ford Escape. The contact stated that the service engine warning light was illuminated on the instrument panel. The vehicle was initially taken to an independent mechanic where a coolant leak was discovered between cylinders #2 and #3. The vehicle was then taken to the dealer and the failure was confirmed. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The engine was replaced out of pocket. Recently, another coolant leak was discovered during an engine inspection. The vehicle was repaired; however, there was a strong fuel odor coming from the vehicle. The vehicle was taken back to the dealer and the contact was informed that the fuel odor was not detected. The vehicle was not repaired. The failure mileage was 124,173.

- Cumming, GA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine misfired. The contact stated that occasionally, the vehicle failed to start. Additionally, the contact stated that coolant had been leaking out of the reservoir and the contact noticed a burning odor coming from under the hood. The vehicle was taken to the dealer where it was diagnosed that coolant leaked into the engine and caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

- Hickman, KY, USA

I've had to send this car into the shop multiple times since I bought it 2 years ago. It has cost me thousands. Every time it gets 'fixed' the same issue pops up a month or two later. Disaster of a vehicle.

- Fargo, ND, USA

A repeated low coolant light continues to show up after refilling the system and having it flushed. The system message center presented a message that said "Stop Safely Now" due to low coolant. The engine temperature gauge was reading completely cold.

- Pittsburgh, PA, USA

After no signs of overheating or leaks the coolant level of the car has dropped significantly after topping off several times. The heat stopped working and the coolant reservoir never stayed filled. We took it to the dealership for diagnosis. The service representative told us the coolant was leaking directly into the engine and the only solution is to replace the cracked engine block.

- Ann Arbor, MI, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the "High engine temperature, stop safely" message was displayed before the vehicle lost motive power. The check engine warning light was illuminated. The vehicle coasted to the side of the road. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact had to add water or coolant to the coolant reservoir for the vehicle to restart. The vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the vehicle previously had two unknown repairs for the coolant intrusion; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.

- Somerdale, NJ, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the "High Engine Temperature - Stop Safely" message was displayed on the instrument panel with the temperature gauge indicating that the engine was hot. The contact pulled over and allowed the engine to cool down. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact replenished the coolant and drove the vehicle home. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000.

- Homeland, FL, USA

Engine slowly loses antifreeze which is leaking into cylinders. This causes overheating and cracked block. This is a problem with all Ford 1.6 litre motors. Ford knows this!

- Schnecksville, PA, USA

Coolant intrusion fire confirmed by a dealer only a dealer symptoms, very low coolant. Appeared Sept 2022 and Sept 2023

- Branson, MO, USA

UNKNOWN My engine is cracked and leaking fluid. This has been verified by an independent mechanic inspection. Passenger safety is threatened by stalling in traffic or engine fire. The check engine light signaled the issue. Strikingly similar issues for similar vehicles of the same make (2014 Ford Escape ) from the same factory (Louisville) built at the same time (2014) have already been documented in recall 17V09 (Ford recall 17s09). I am fearful my car will catch fire as well. I would have reported this issue sooner but I received misleading information from Ford which told me that NHTSA bore responsibility for including my vehicle in this recall. Since the incident I have been working with my mechanic, the dealer, and Ford, and finally called NHTSA on 12/22/2023 (call 1459052).

- Tulsa, OK, USA

Vehicle is leaking coolant. This seem to be common on this model even after the coolant recall service was performed.

- Springfield, MO, USA

Engine overheated, loss of coolant, check engine light illuminated. Towed to Ford dealership. replaced valve cover gasket and spark plugs. Dealership said this would fix overheating issue. 3 weeks later engine overheated again, loss of coolant, check engine light illuminated. Towed for a different Ford dealership. No stored code for check engine light illuminated. Mechanics cannot reproduce overheating. Mechanics said they have found nothing wrong, no loss of coolant. There is a recall for 2014 Ford escape 1.6L ecoboost, Ford is saying my vin number does not fall in this recall of Engine and Engine cooling. Recall # 17V2009000. Both dealerships say nothing is wrong with the car, they cannot find an issue yet it has happened 2 times now.

- Centreville , VA, USA

I was not notified by Ford of two recalls issued on my vehicle.

- Sioux Falls, SD, USA

I purchased this vehicle used in 2017. I-??ve had no issues until this year with coolant level problems. Every time the car went in limp mode, coolant had to be added several times. I went online to see if my car had any recent non-repaired recalls-there were none. However, I did find that there was a recall-#17S09-which is a coolant issue. Went to Preston Ford in MD who told me I need a $10,000 new motor because coolant is leaking in cylinder 4. If the coolant problem was repaired prior to me purchasing the car, why am I now having a coolant problem. I don-??t think I should be responsible for any repairs to correct this problem. Please let me know what my next steps should be in situation. Thank you!

- Reisterstown, MD, USA

My car was put into safety mode and dropped down to 3 miles per hour

- Louisville , KY, USA

My car began to overheat and enter limp mode, when diagnosed the codes that appeared correlated directly with a safety recall issued in 2017. I brought my car to ford 2x to have them service the recall. I was given my car back, with the check engine light on and still overheating.i went to another dealership, who diagnosed my car again and I paid 712$ for a -??water outlet connector -?? and this did not resolve the issue. Ford decided to keep the car for 2 months, unable to diagnose the issue, they kept dropping it off to me and it would overheat-?? they towed it 2x back to the dealership for overheating after they drove 100+ miles on it. Instead of fixing the issue, they kept telling me it was not overheating and dropped it off to me with the check engine light on, the same codes, and overheating-?? stopping abruptly at high speeds. I brought it back to ford after it cut power at 50 mph with my daughter in it-?? Now I am being told, I have a cracked cylinder head and the recalled part has nothing to do with the cracked cylinder head -?? which was not cracked prior too all the repairs done. I was not informed that it was cracked, until November 6 2023. My car has been serviced since July 21st 2023. A cracked cylinder head, is a direct result of a faulty recalled part-?? which ford replaced a coolant level sensor and stand pipe to prevent this issue. It is not resolved. The estimated the repair at 5800$ and failed to give me any invoices. Refusing to work on my vehicle.

- Southfield , MI, USA