10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 37,046 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Escape. The contact stated that the seat belt assembly was unstable and made rattling and popping noises. The contact stated that the failure caused the seat belts to lock in one place and would not adjust. The vehicle was taken to a local dealer who diagnosed and replaced the seat belt assembly. The failure recurred several times. The manufacturer was notified and a regional inspector was dispatched to inspect the failure. The seat belt assembly was replaced again, including adding insulation to reduce the noise. The failure recurred four times and was repaired three times, but the noise could still be heard. The failure mileage was 25,000.
- Anaheim, CA, USA
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the repair. The contact had not experienced the failure.
- Chesterfield, VA, USA
My car was stopped in traffic and some one hit it from back coming at a speed of approx. 35-40 miles/hour. Driver and front passengers hit their faces and knees on dashboard. Both seat belts (driver side and passenger side) did not restrain and stop passengers moving forward. We have noticed this problem on both seat belts (driver and passenger side) on this car (2014 Ford Escape SE) since we have owned this car that both seat belts (driver and passenger side) are very lose and does not restrain when pulled suddenly. This caused the bruising of faces and knees of passengers in this accident. If seat belts were working properly and restraining properly this would not have happened. This problem could have been worse or life threatening if a similar accident would have occurred on a highway. I now have told a Ford dealer to check it. I am not sure if this problem is only on my car or other 2014 Ford Escape SE model of cars. This needs to brought to the attention of manufacturer(Ford) to recall and fix this problem if it is true for all of this model of cars.
- Ann Arbor, MI, USA
- Austin, TX, USA