really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
36,404 miles

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problem #41

Feb 152019


  • 75,000 miles
Son was driving car on local roads when power steering failed. He was eventually able to pull to the side of the road and wait for tow truck. Car was delivered to sheehy Ford dealer in gaithersburg, md. Received call today that the rack and pinion steering on the car, with fewer than 75,000 miles, "burned out" and related repairs run $2,400+. my brief research of the matter suggests that this is a manufacturer issue and should be covered by Ford and the dealership as if it were a recall. It appears that Ford has capitulated in some instances and instructed dealer to repair at no cost. How do I compel the manufacturer to do the same for me?

- Montgomery Village, MD, USA

problem #40

Nov 012018


  • 80,000 miles
The fan blower motor works intermittently. That is, it doesn't always work when activated. Moreover, it has now completely stopped working. This causes extreme safety issue when windows are fogged up inside vehicle, preventing driver from seeing. Happens when vehicle is driven and when stationary.

- Stockton, CA, USA

problem #39

Aug 102018


  • 51,000 miles
2014 Ford Escape at approximately 51, xxx miles experienced a loss of power steering while driving on the highway. Vehicle was towed to the dealership it was purchased from. Over a week later, they confirmed that the epas had failed. There are recalls on other vehicles from this year, Ford refused to take complete responsibility when we had called in to complain. The dealership acknowledged there were issues, and said they could have it fixed the next day. After awaiting a response from Ford, two days later, the dearler was out of racks to make the repair. We did not have the vehicle back until almost a month later and over $600 (Ford covered the replacement rack but would not pay labor). Upon investigating, we found that there was a class action brought up in California that never gained enogh momentum for Ford to take the responsibility they should have.

- Peckville, PA, USA

problem #38

Oct 202018


  • 80,000 miles
Failure at 80,000 miles, however the engine was replaced with a new engine at 76,000 due to problems from the coolant recall; this time the vehicle would stall when coming to a stop or while driving. Computer screen would show "system shutting down"; vehicle would go into "limp" mode, reduce speed and car would shut off without notice. Vehicle was towed in after issue occuring 4X in a 2 mile drive. Vehicle was towed in. Advised by the dealership that they could not duplicate the problem. After 30 days they returned the car with 75 miles test driven and showed that the tech reset the computer module prior to duplicating the issue. The service manager had me "reset" the vehicle by driving it. While driving 55mph the issue reoccurred at 100 miles after the system reset. The vehicle would not restart and was towed into the dealership. After a week they were able to duplicate "some" but not all of the issues. After speaking with the general manager of the dealership they decided to purchase the vehicle back by paying off the existing loan in exchange for purchasing a 2018 Ford Escape.

- Fletcher, NC, USA

problem #37

Oct 312018


  • 70,376 miles
As I reversed out of a parking space and tried to turn the wheel it suddenly became very difficult to turn the wheel at all. A message on the dash basically said "steering assistance failure - service required". I put the car in park, turned it off and than turned it back on. There was no message. 70,376 miles

- Lake Worth, FL, USA

problem #36

Oct 262018


  • 34,182 miles
Vehicle was turned on and then set to drive but light came on saying there was a steering issue and steering wheel was completely locked and was not able to move car.

- National City, CA, USA

problem #35

Apr 012018


  • 52,000 miles
The contact owns a 2014 Ford Escape. While driving various speeds, the vehicle made an abnormal grinding noise. In addition, the steering wheel pulled to the left and right, causing the contact to veer into other lanes. The dealer (briarwood Ford, 7070 E Michigan ave, saline, mi 48176) was notified. The manufacturer was contacted and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.

- Newport, MI, USA

problem #34

Aug 312018


  • 45,000 miles
Steering rack bound and vehicle would not steer. After letting it sit the warning lights did not come back on and the car steered. Dealership said it is electronic steering and the steering rack is bad. No warranty at 45000 miles.this happened on interstate 95 in North Carolina.

- Leland, NC, USA

problem #33

Mar 162018


  • 134,000 miles
Backed up out of driveway then shifted forward and my power steering gave out.the warning only came after the incident. Was able to pull over and restart the car.. no issue but was told it was electronic steering module epas. A known issue but was told the recall was only in regards to receiving the warning that you had a failure.

- Derby Line, VT, USA

problem #32

Aug 292018


  • 61,000 miles
I started my vehicle, reversed then put it into drive. A warning sensor popped up stating steering assist failure. The steering wheel would not move. I put the vehicle into park and restarted it. The warning sensor no longer appeared. I researched this happening to the same vehicle model and it seems to be an ongoing problem with the Ford Escape. Seems dangerous to not have a factory recall already, what if I were driving down a busy street or highway.

- Lansing, MI, USA

problem #31

Jul 262018

Escape 4-cyl

  • miles
2014 Ford Escape. Consumer writes in regards to power steering failure. The consumer requested for the manufacturer to reimburse the repair cost.

- Middletown, DE, USA

problem #30

Jul 092018


  • 35,500 miles
My steering wheel locked on the car on a trip and I couldn┐T drive the car. It was towed to koons Ford on Monday July 9th and it was not even looked at by Thursday when I came home from my trip. I have tried several times to call the service man and he won┐T return my calls.

- Mercersburg, PA, USA

problem #29

Jul 062018


  • 3,450 miles
The contact owns a 2014 Ford Escape. While driving approximately 30 mph, the vehicle lost all ability to steer. The message center displayed ?power steering assist contact dealer immediately ". the vehicle was towed to the dealer (wehr Ford, 11311 us-60 bus, mountain grove, Missouri 65711) where it was diagnosed that the power steering module failed and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,450.

- Dora, MO, USA

problem #28

Jun 242018


  • 63,000 miles
Driving began to get jerky then the warning popped up on dash steering fault service now! and now steering is completely gone can not turn left or right

- Steger, IL, USA

problem #27

May 072018


  • 45,715 miles
Power steering completely went out without any warning or indicator lights.we were driving to my daughters graduation and was coming around a turn and when it went out we collided with a mailbox luckily no one was injured as we had our 4 month old grandson in the car after we all calmed down we researched the problem and found that all the Ford Escape from 2008 through 2011 had the same problem with steering and Ford has not fixed this because 2014 vehicles are having the same issues at least over 1000 complaints online I have read so far and I am sure there are many more.

- Lakeside Ca, CA, USA

problem #26

Apr 162018


  • 29,416 miles
Was turning to park my car at hotel, turning left, steering froze, got "steering assist fault notice on dash. Could not steer car at all. Frozen, had to have car towed by aaa to auto nation, Ford dealer in bradenton, fl. First day of vacation. Had to lease a car for three days.

- Homosassa, FL, USA

problem #25

Oct 032017


  • 52,000 miles
Seatbelts don't retrieve back in, rust under steering column

- Salem, NY, USA

problem #24

Dec 282017


  • 29,000 miles
The power steering intermittently works. It went out for a week, was fine for a month and a half and now isn't working again. Ford has stated it requires an entire new power steering rack for $2100.

- St. Petersburg, FL, USA

problem #23

Mar 162018


  • 51,000 miles
2014 Ford Escape titanium - while driving the car in dry weather on a clear street, with no external causes (bumps, accidents, quick movements), the car popped up a message that said "steering assist fault" and the steering wheel locked up. It was virtually impossible to steer. The vehicle was slowed down and stopped and the engine was turned off. Upon restarting the vehicle, the steering assist fault message was no longer visible and steering was normal again. This is a very scary occurrence. Had the fault occurred in a situation where steering was necessary it would have almost certainly caused an accident. In researching online, I see this was a recall issue with previous Ford Escape vehicles as well as other Ford vehicles such as the Ford Explorer.

- Millbury, MA, USA

problem #22

Dec 302017


  • 36,500 miles
I was driving Ford Escape, suddenly my power steering was stucked and I couldn't move it. Fortunately it was happened on stop sign. I tried hard to move my steering and try to pull my car upto dealership. I found Ford did so many recalls in previous year. One important thing is that my Ford has only 36500 kms on it. I presented this case to Ford dealership and they hand it over $2450 bill. This is serious issue regarding safety on road. It needs to be open recall for this issue and Ford has to fix this problem.

- Yorkton, Saskatchewan ,Canada, WY, USA

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