10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 48,634 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was at the dealer for a tire rotation, the technician advised that the lug nuts for all four tires needed to be replaced. The contact mentioned that the lug nuts for all four tires were previously replaced. The vehicle was not repaired for the recent failure. The manufacturer was not notified of the failure. The failure mileage was 94,000.
- Tower, MN, USA
Aaa operator reported that lug nut was swollen; couldn't remove with standard equipment. Dealer today said all lug nuts needed replacing as they were "swollen" due to corrosion underneath the cap. This is a safety hazard as the supplied tire iron can't remove them. Sometimes they must be sawed off to replace. Apparently, same happened with my 2010 Ford Fusion. Many similar reports on the internet.
- Rocky River, OH, USA
The contact owns a 2014 Ford Escape. While driving approximately 3 mph and making a left turn, the front passenger side wheel suddenly separated from the vehicle. The contact's vehicle crashed into a second vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the dealer where it was diagnosed that the steering mechanism was defective. The manufacturer was not notified of the failure. The failure mileage was 32,000.
- Evanston, IL, USA
Someone at a rest stop in nash county nc pointed out a bulge in the side of our right rear tire. We were unaware of the bulge. We removed the tire and replaced it before it could blow out. We had been traveling on I-95 from summerville SC en route to Delaware. The tire was original equipment on our vehicle.
- Newark, DE, USA
Got a flat as I drove into driveway. Figured ill just put the donut spare on and get the flat fixed in the am. The lug wrench that comes with the vehicle, factory (im single owner) does not fit lug nuts. Really Ford" 100 years in the business is this is what you come up with" poor henry would have a fit.
- Albuquerque, NM, USA
The contact owns a 2014 Ford Escape. The contact stated that while getting the vehicle serviced, the technician could not find a lug nut wrench to fit the lug nuts on the vehicle. The vehicle was taken to the dealer where it was diagnosed that the lug nuts were enlarged and needed to be replaced. The lug nuts were replaced. The manufacturer was made aware of the failure. The failure mileage was 58,650.
- Manalapan Township, NJ, USA
My wife pulled up driveway, I happened to be outside next to car when she pulled in. We suddenly heard loud crunching sound and she stopped. When we found nothing I asked her to back up. We heard crunching sound again and she said the steering wheel was not controlling car. She immediately stopped. We discovered right front wheel pushed against tire well of body frame. Next day when tow truck lifted car, we discovered the ball joint assembly had come apart. Perry Ford (san diego) confirmed ball joint appears to have come apart without any obvious sign of damage due to impact or driver fault. Note: My wife had just come off freeway, traveling 15 miles from work and 1 mile from off ramp to our home. If she had been just another 5 min on freeway traveling 65-70mph...I hate to imagine what would have happened. Please investigate this matter with Ford.
- San Diego, CA, USA
My rear passenger tire has a groove cut around the inside of the tire wall and in about four spots cut right down to the threads. This has caused the tire to go flat. I have photos of the tire.
- Queens Village, NY, USA
- Pittsburgh, PA, USA