8.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,400 miles

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problem #1

Dec 212013

Escape

  • 4,400 miles
I was traveling on the hwy at 70mph and heard what sounded like a shotgun blast. I looked around and heard what ended up being glass falling into my rear seat. My rear panoramic glass had shattered and blown upward in a way I've never seen before and I had no idea what caused it, as there were only clothes and a box in the rear seat. I took it to Ford and made a claim which was denied. I am confident this problem is a manufacturing defect, but Ford says this breakage would only happen upon installation due to using tempered glass. I don't believe that because nothing hit mine and still, it shattered. I also have a leaking roof, which may be related to this problem.

- Pomona Park, FL, USA