9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
2,250 miles
Total Complaints:
4 complaints

Most common solutions:

  1. modify specs for new cars/recall (2 reports)
  2. not sure (2 reports)
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problem #4

May 252016

Escape ES 2.0L Ecoboost

  • Automatic transmission
  • 8,700 miles

The rear seats in the Escape are horribly uncomfortable! And don't even THINK about trying to sleep on them. WHAT were the designers thinking when they made these?!?!?! Having driven a Dodge Grand Caravan for 13 years, and LOVING ALL the seats, Ford could take some lessons. And how about making the front passenger seat as comfortable as the driver's seat? For $28,000.00, the seats should at least be comfortable. Unless they fix this problem design, I won't be buying a Ford again!

- terrisc, Seneca, SC, US

problem #3

Oct 022015

Escape Titanium 2.0L

  • Automatic transmission
  • 160 miles

Just bought a new 2015 Titanium after owning a 2012 Explorer Limited, BIG MISTAKE! The Escape is a great grocery getter, but 2 hours into a 4 hour drive I had to stop and let my wife drive. No matter what combination of seat settings, I could NOT get it right and my back was killing me that day and the next. The Explorer I could do 14hr drives while hardly fidgeting at all. I'm only 6' and 210, but the seat was too narrow and too short. What good is a nice SUV if you can't drive it! Trying to get my dealer to take it back.

- Paul W., Redmond, OR, US

problem #2

Jul 132015

Escape

  • Automatic transmission
  • 3 miles

The gas pedal is tucked behind the center console and to the right a little, so you have to sit in a very awkward position when accelerating - VERY uncomfortable in stop and go traffic and on long trips where it is not conducive to use cruise control. I have experienced tremendous back pain since getting this vehicle and have been to the chiro several times - I have made the appropriate seat adjustments to make it as ergonomic as possible, but the real issue is the placement of the gas pedal. Unfortunately, this is not the kind of thing you notice on a short test drive. I am very disappointed in the new car and despise making my payment every month.

- A K., Cheyenne, WY, US

problem #1

Nov 032014

Escape SE 2.0L Ecoboost

  • Automatic transmission
  • 100 miles

I'm 61 years old, 6'0", 260 pounds. I've owned Pinto's, Escort's, Focus's among other Ford cars and trucks. I have never hated to sit in a car more than I do my new 2105 Ford Escape that I just bought for $32K. Had I test driven it for more than 10 minutes, it might have shown up. But now I definitely have buyers remorse.

When you first sit down, you do notice how hard the seats are. I've read where a lot of manufacturers are going that direction. I have the leather-trimmed fabric seats. I had "hoped" they would break in and get more comfortable. But that's not been the case.

After sitting in the car for about 10 minutes, I feel like I've got the hard edge of a 2X4 pressing up into my posterior where my legs meet my butt. The entire seat itself is like sitting on a wooden picnic bench. But this pressure against me is too much to put up with. I have power adjustable seats and have tried every position that is available, along with tilting the steering wheel and moving it closer to or farther away from the dash.

On the ride home last night, I placed my left hand between my butt and the fabric seat and could feel the definite S shape of the seat spring under me at the pressure point.

The car will be taken in for the dealer to check out. But my gut tells me it's going to be "nothing found" that isn't out of the ordinary. I feel that Ford is simply going cheap these days and not putting enough padding in the seat, or using inferior foam which compresses way too easily.

- rftech53, Vinton, IA, US