4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
1,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Jun 082016

Escape SE 2.0L Turbo

  • Automatic transmission
  • 2,400 miles

2016 Escape purchased from Sarat Ford, Agawam, MA on 6/2/16-

On 06/11/16- When I went to pick up my Escape after reporting to service that my hands free lift gate did not work - the service writer had told me he did not think they worked with the Towing package and that he thought the sensors were blocked. I was told that my Escape did not come with the hands free feature. I told him that I paid $495.00 for the lift gate and he said that was for the button on the key chain. I read where other owners reported this problem as well.

- Tonya G., Palmer, MA, US

problem #1

Jan 132016

Escape Titanium 2.0L

  • Automatic transmission
  • 600 miles

I can not open the rear hatch with the foot it will unlatch but not raise. It has the tow package and I am wondering if this has some bearing on the problem although I know it shouldn't. It opens fine with the button on the dash and the button on the hatch. That is why I suspect the Tow package.

- latem1, Wesley Chapel, FL, US