Something is wrong with the design of the windshield. I just replaced the windshield on July 19, 2019, and have a cracked windshield again today, August 12, 2019. In my 30 years of driving, I've never had to replace a windshield for cracking and now I've done it twice in less than a month.

- Las Vegas, NV, USA

Windshield wipers completely stopped working on June 20, 2019. Confirmed it was not a fuse. It was summer while I was away on vacation when this happened which is an 8 hr drive from home. Wipers spontaneously started working like normal after two days not working. That same day on June 22, 2019 during drive in 95 degree heat on highway in stand still traffic on 8 hour drive home, wipers started turning on at variable speeds on their own and could not be shut off, changed speeds, or affected by anything with the wiper switch. The wipers are not automatic or rain sensing and it was a clear day. Wipers did not turn off until traffic cleared, the car was at highway speeds and presumably could be cooled by the car moving. A slight melting smell was noted during spontaneous turning on of wipers. Took it to dealership and they replaced the battery control module as the connection was bad and affecting the windshield wipers. Cost me $433.47 in parts and labor.

- Greenville, SC, USA

****note - VIN for a Toyota rav4 2010, not a 2016 Ford Escape. Need more information **** in light rain, the wipers jam on the windshield. At times, directly in your view. This occurs frequently. It occurs when moving and stationary.

- East Providence, RI, USA

The back windshield on my 2016 Ford Escape shattered for the second time within the past year and a half for no apparent reason. In both instances, the vehicle was parked. The first time it occurred while I was warming up the car one morning at my residence with the back defroster on. The second occurrence happened while the vehicle was parked at my place of employment this week, which I did not discover until the middle of the day upon approaching the vehicle. The back defroster was used while warming up the vehicle that morning. The cause of this is unknown, however, I suspect it may somehow be related either with use of the back defroster combined with the cold weather, or perhaps something structurally. I have never had this occur with any other vehicle I've driven before and for it to happen twice leads me to believe that there is some sort of defect with the vehicle, as I do not believe it was hit with a foreign object, especially two times. Besides the cost and inconvenience, I am also concerned with a potential safety issue involving the back windshield.

- Rochester Hills, MI, USA

The contact owns a 2016 Ford Escape. When it rained, an excessive amount of water entered the vehicle. The water poured into the vehicle from the passenger and driver side windows. The failure caused the inside of the vehicle to become drenched. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 500. Updated 12/21/16

- Aurora, IL, USA