Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #SSM 46210

      NHTSA ID #10095995

      • Date Announced: NOVEMBER 17 2016
      • Additional Info: How to Fix

      Summary: SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

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    SUSPENSION

    • TSB #SSM 46495

      NHTSA ID #10100517

      • Date Announced: MARCH 28 2017
      • Additional Info: How to Fix

      Summary: SOME 2015-2017 ESCAPE AND MKC VEHICLES WITHOUT A VEHICLE DYNAMIC SUSPENSION SYSTEM AND BUILT ON 1-APR-2015 AND THROUGH 1-OCT-2016 MAY EXHIBIT A RATTLE AND/OR CLUNKING NOISE FROM THE REAR SUSPENSION WHILE DRIVING OVER BUMPS AND/OR MAKING TUR

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    BRAKES (PWS)

    • TSB #SSM 46330

      NHTSA ID #10095179

      • Date Announced: JANUARY 24 2017
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 ESCAPE VEHICLES EQUIPPED WITH A 1.6L/1.5L AWD OR A 2.0L FWD/AWD BUILT ON OR BEFORE 19-NOV-2016 MAY EXHIBIT FRONT BRAKE SQUEAL WHEN APPLYING THE BRAKES. THE NOISE MOST COMMONLY OCCURS AFTER THE BRAKES HAVE WARMED UP, HOWEVER T

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    • TSB #SSM 46132

      NHTSA ID #10091151

      • Date Announced: OCTOBER 17 2016
      • Additional Info: How to Fix

      Summary: SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

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    • TSB #SSM 46132

      NHTSA ID #10090681

      • Date Announced: OCTOBER 17 2016
      • Additional Info: How to Fix

      Summary: SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

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    • TSB #SSM 45892

      NHTSA ID #10091144

      • Date Announced: JUNE 23 2016
      • Additional Info: How to Fix

      Summary: 2016-2017 ESCAPE - FRONT BRAKE SQUEAL WHILE BRAKING

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    SERVICE BRAKES, HYDRAULIC

    • TSB #SSM 46061

      NHTSA ID #10109060

      • Date Announced: SEPTEMBER 09 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape vehicles equipped with a 1.6L/1.5L AWD or a 2.0L FWD/AWD may exhibit front brake squeal when applying the brakes. The noise most commonly occurs after the brakes have warmed up, however the noise may occur during other

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    ENGINE (PWS)

    • TSB #SSM 47000

      NHTSA ID #10140315

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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    • TSB #TSB 17-0034

      NHTSA ID #10099087

      • Date Announced: MARCH 21 2017
      • Additional Info: How to Fix

      Summary: SOME 2013-2017 ESCAPE VEHICLES BUILT ON OR BEFORE 28-FEB-2017 MAY EXHIBIT A NOISE AND/OR VIBRATION FROM THE CLIMATE CONTROL BLOWER MOTOR WITH OR WITHOUT A LACK OF AIRFLOW FROM PANEL REGISTERS AND MAY ALSO HAVE AN ODOR. THIS CONCERN MAY BE D

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    • TSB #SSM 46327

      NHTSA ID #10095175

      • Date Announced: JANUARY 23 2017
      • Additional Info: How to Fix

      Summary: 2013-2016 FIESTA, ESCAPE, TRANSIT CONNECT AND 2013 FUSION VEHICLES WITH A 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE OIL LEVEL READING THAT IS UP TO 8 MM ABOVE THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK

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    • TSB #SSM 46295

      NHTSA ID #10095154

      • Date Announced: JANUARY 10 2017
      • Additional Info: How to Fix

      Summary: TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL

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    • TSB #SSM 46281

      NHTSA ID #10094643

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. TO REDU

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    • TSB #TSB 16-0161

      NHTSA ID #10094578

      • Date Announced: DECEMBER 09 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2016 ESCAPE VEHICLES EQUIPPED WITH 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINES BUILT ON OR BEFORE 9/30/15 MAY EXHIBIT RUNS ROUGH, LACK OF POWER, SURGE, BUCK/JERK, MISS, LOSS OF RPM, HESITATION AND/OR AN ILLUMINATED

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    • TSB #TSB 16-0139

      NHTSA ID #10090505

      • Date Announced: OCTOBER 10 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ, MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON

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    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    • TSB #TSB 16-2037

      NHTSA ID #10109052

      • Date Announced: SEPTEMBER 14 2016
      • Additional Info: How to Fix

      Summary: Some 2015-2016 Escape and 2016 Fusion vehicles equipped with a 2.0L GTDI engine may exhibit a rolling reverse to drive engagement shudder on acceleration. Reprogram the powertrain control module (PCM) to the latest calibration using IDS rel

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    • TSB #SSM 45966

      NHTSA ID #10092386

      • Date Announced: AUGUST 03 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2016 ESCAPE AND 2016 FUSION VEHICLES WITH THE 2.0L GASOLINE TURBO DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT A ROLLING REVERSE TO DRIVE ENGAGEMENT SHUDDER ON ACCELERATION WHICH CONTINUES AFTER TSB 15-0187 HAS BEEN COMPLETED. ENGIN

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    • TSB #SSM 45922

      NHTSA ID #10091269

      • Date Announced: JULY 08 2016
      • Additional Info: How to Fix

      Summary: SOME 2013-2016 ESCAPE VEHICLES EQUIPPED WITH 2.5L ENGINE MAY EXHIBIT A ROUGH IDLE, LOW RPM AT IDLE OR A STALL ON HOT RESTART WITH NO DTCS IN SELF TEST. THIS MAY BE DUE TO THE A/C COMPRESSOR CLUTCH BEING SEIZED. IF A VEHICLE COMES IN FOR THI

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    • TSB #15-0162

      NHTSA ID #10074663

      • Date Announced: OCTOBER 23 2015
      • Additional Info: How to Fix

      Summary: SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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    ENGINE AND ENGINE COOLING

    • TSB #SSM 47204

      NHTSA ID #10137115

      • Date Announced: MARCH 30 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on th

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    • TSB #SSM 47000

      NHTSA ID #10138516

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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    • TSB #SSM 46937

      NHTSA ID #10127421

      • Date Announced: NOVEMBER 23 2017
      • Additional Info: How to Fix

      Summary: Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may require the replacement of the A/C suction line. When replacing the suction line, verify that all of the compressor to engine block fasteners are installed and torqued

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    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

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    POWER TRAIN

    • TSB #SSM 45967

      NHTSA ID #10092401

      • Date Announced: AUGUST 03 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 ESCAPE VEHICLES EQUIPPED WITH 2.0L ENGINE MAY EXHIBIT NO TRANSMISSION UPSHIFT AFTER A DOWNSHIFT EVENT WITH CRUISE CONTROL ON. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONCERN. NO REPAIRS SHOULD BE PERFORMED FOR THIS CONCERN AT

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    • TSB #SSM 45926

      NHTSA ID #10091272

      • Date Announced: JULY 13 2016
      • Additional Info: How to Fix

      Summary: 2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3.7L) EQUIPPED WITH ALL WHEEL DRIVE (AWD) MAY EXHIBIT A LEAKING PASSENGER SIDE POWER TRANSFER UNIT

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    POWER TRAIN:MANUAL TRANSMISSION

    • TSB #ASI-45239

      NHTSA ID #10058625

      • Date Announced: JULY 01 2015
      • Additional Info: How to Fix

      Summary: FORD: SOME VEHICLES TRANSMISSION WILL EXPERIENCE, AFTER A COLD SOAK OR AN EXTENDED PERIOD WITH ENGINE OFF, A 2-3 SHIFT HESITATION DUE TO POSSIBLE HYDRAULIC CIRCUIT DRAIN. MODEL 2013-16 VARIOUS VEHICLES. *PE

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    POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR

    • TSB #SSM 46355

      NHTSA ID #10095624

      • Date Announced: FEBRUARY 02 2017
      • Additional Info: How to Fix

      Summary: MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A ME

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    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #TSB 16-0125

      NHTSA ID #10109043

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: Some 2016 Fusion and Escape vehicles equipped with 2.5L engine may experience a delayed engagement/shudder during a drive to reverse shift. This condition occurs when the throttle is applied during reverse engagement. Reprogram the powertra

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    • TSB #TSB 16-0117

      NHTSA ID #10109035

      • Date Announced: SEPTEMBER 07 2016
      • Additional Info: How to Fix

      Summary: Some 2016 Escape vehicles equipped with a 2.0L GTDI engine may exhibit no transmission upshift after a downshift event with cruise control engaged. Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 10

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    • TSB #ASI-45239

      NHTSA ID #10058625

      • Date Announced: JULY 01 2015
      • Additional Info: How to Fix

      Summary: FORD: SOME VEHICLES TRANSMISSION WILL EXPERIENCE, AFTER A COLD SOAK OR AN EXTENDED PERIOD WITH ENGINE OFF, A 2-3 SHIFT HESITATION DUE TO POSSIBLE HYDRAULIC CIRCUIT DRAIN. MODEL 2013-16 VARIOUS VEHICLES. *PE

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    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

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    • TSB #TSB 16-0125

      NHTSA ID #10109043

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: Some 2016 Fusion and Escape vehicles equipped with 2.5L engine may experience a delayed engagement/shudder during a drive to reverse shift. This condition occurs when the throttle is applied during reverse engagement. Reprogram the powertra

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    • TSB #TSB 16-2037

      NHTSA ID #10109052

      • Date Announced: SEPTEMBER 14 2016
      • Additional Info: How to Fix

      Summary: Some 2015-2016 Escape and 2016 Fusion vehicles equipped with a 2.0L GTDI engine may exhibit a rolling reverse to drive engagement shudder on acceleration. Reprogram the powertrain control module (PCM) to the latest calibration using IDS rel

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    • TSB #TSB 16-0117

      NHTSA ID #10109035

      • Date Announced: SEPTEMBER 07 2016
      • Additional Info: How to Fix

      Summary: Some 2016 Escape vehicles equipped with a 2.0L GTDI engine may exhibit no transmission upshift after a downshift event with cruise control engaged. Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 10

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    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 47000

      NHTSA ID #10140315

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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    ELECTRICAL SYSTEM

    • TSB #SSM 47234

      NHTSA ID #10137133

      • Date Announced: APRIL 13 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2016 Escape and 2016 Focus, Transit and Transit Connect vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets, select AM/FM presets and/or erratic preset button op

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    • TSB #SSM 47228

      NHTSA ID #10137129

      • Date Announced: APRIL 10 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2017 Escape vehicles built on or before 5-Apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or BLIS not available warning without a trailer connected. Access connectors C439 (4 pin) and C4

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    • TSB #SSM 47167

      NHTSA ID #10137100

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 46948

      NHTSA ID #10127425

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

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    • TSB #SSM 46949

      NHTSA ID #10127426

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

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    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

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    • TSB #SSM 46825

      NHTSA ID #10119676

      • Date Announced: SEPTEMBER 18 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape vehicles built on or before 01-Apr-2017 may exhibit a concern with the OAT reading inaccurate and/or the A/C inoperative. This may be due to water in connector C134(20 pin) in the left front fender apron. If a vehicle

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    • TSB #SSM 46073

      NHTSA ID #10109067

      • Date Announced: SEPTEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3

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    • TSB #SSM 46011

      NHTSA ID #10092555

      • Date Announced: AUGUST 18 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI

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    • TSB #SSM 45968

      NHTSA ID #10092402

      • Date Announced: AUGUST 03 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYM

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    • TSB #SSM 45917

      NHTSA ID #10091230

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N

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    • TSB #SSM 45916

      NHTSA ID #10091229

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NO

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    • TSB #SSM 45918

      NHTSA ID #10091267

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU

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    ELECTRICAL SYSTEM:BATTERY

    • TSB #SSM 46486

      NHTSA ID #10100508

      • Date Announced: MARCH 23 2017
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN T

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    • TSB #SSM 46129

      NHTSA ID #10090671

      • Date Announced: OCTOBER 14 2016
      • Additional Info: How to Fix

      Summary: SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (

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    • TSB #SB-45308

      NHTSA ID #10058660

      • Date Announced: AUGUST 01 2015
      • Additional Info: How to Fix

      Summary: 2015-2015 FORD ESCAPE: DUE TO CLUSTER RESET VEHICLE MAY EXHIBIT INTERMITTENT BATTERY DRAW WHICH CAN RESULT IN A DEAD BATTERY OR NO START *CN

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    • TSB #SB45268

      NHTSA ID #10058593

      • Date Announced: JULY 30 2015
      • Additional Info: How to Fix

      Summary: FORD: SOME ESCAPE VEHICLES MAY EXPERIENCE A DEAD BATTERY OR A NO START CONDITION DUE TO A POSSIBLE CLUSTER RESET *CN

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    ELECTRICAL SYSTEM:IGNITION

    • TSB #ASI-45165

      NHTSA ID #10074783

      • Date Announced: JUNE 01 2015
      • Additional Info: How to Fix

      Summary: SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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    DIGITAL INSTRUMENT PANEL

    • TSB #TSB 17-0027

      NHTSA ID #10099002

      • Date Announced: MARCH 13 2017
      • Additional Info: How to Fix

      Summary: SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CON

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    • TSB #TSB 16-0158

      NHTSA ID #10093865

      • Date Announced: DECEMBER 02 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CON

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    • TSB #SB-45308

      NHTSA ID #10058660

      • Date Announced: AUGUST 01 2015
      • Additional Info: How to Fix

      Summary: 2015-2015 FORD ESCAPE: DUE TO CLUSTER RESET VEHICLE MAY EXHIBIT INTERMITTENT BATTERY DRAW WHICH CAN RESULT IN A DEAD BATTERY OR NO START *CN

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SSM 47211

      NHTSA ID #10137126

      • Date Announced: APRIL 04 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

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    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 46891

      NHTSA ID #10125089

      • Date Announced: OCTOBER 30 2017
      • Additional Info: How to Fix

      Summary: Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern.

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    • TSB #SSM 46848

      NHTSA ID #10119684

      • Date Announced: SEPTEMBER 28 2017
      • Additional Info: How to Fix

      Summary: Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

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    • TSB #SSM 46834

      NHTSA ID #10119678

      • Date Announced: SEPTEMBER 21 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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    • TSB #SSM 46813

      NHTSA ID #10119669

      • Date Announced: SEPTEMBER 13 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver'

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    • TSB #TSB 16-2037

      NHTSA ID #10109052

      • Date Announced: SEPTEMBER 14 2016
      • Additional Info: How to Fix

      Summary: Some 2015-2016 Escape and 2016 Fusion vehicles equipped with a 2.0L GTDI engine may exhibit a rolling reverse to drive engagement shudder on acceleration. Reprogram the powertrain control module (PCM) to the latest calibration using IDS rel

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    • TSB #TSB 16-0117

      NHTSA ID #10109035

      • Date Announced: SEPTEMBER 07 2016
      • Additional Info: How to Fix

      Summary: Some 2016 Escape vehicles equipped with a 2.0L GTDI engine may exhibit no transmission upshift after a downshift event with cruise control engaged. Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 10

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    • TSB #SSM-45821

      NHTSA ID #10078990

      • Date Announced: MAY 13 2016
      • Additional Info: How to Fix

      Summary: SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1

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    VISIBILITY

    • TSB #SSM 45998

      NHTSA ID #10092551

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: FOR 2016 ESCAPE, THE PLANT COMPLEXITY OF WINDSHIELDS WENT UP WITH THE INTRODUCTION OF THE HEATED WIPER. TO REDUCE THE PLANT COMPLEXITY, THERE IS ONLY ONE WINDSHIELD FOR VEHICLES WITH ELECTROCHROMATIC MIRROR AND RAIN SENSITIVE WIPERS. IF A V

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    VISIBILITY:WINDSHIELD

    • TSB #SSM 46157

      NHTSA ID #10091125

      • Date Announced: OCTOBER 27 2016
      • Additional Info: How to Fix

      Summary: ALL 2013-2017 ESCAPE VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED.

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    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #SSM 46011

      NHTSA ID #10092555

      • Date Announced: AUGUST 18 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI

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    VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

    • TSB #16-0033

      NHTSA ID #10075263

      • Date Announced: MARCH 03 2016
      • Additional Info: How to Fix

      Summary: WIND OR WHISTLE NOISE FROM EXTERIOR MIRROR(S) AT HIGHWAY SPEED - BUILT ON OR BEFORE 1/22/2016 ISSUE Some 2013-2016 Escape vehicles built on or before 1/22/2016 may exhibit a wind or whistle noise from the exterior mirror(s) at highway

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    • TSB #TSB15-0130

      NHTSA ID #10058701

      • Date Announced: AUGUST 14 2015
      • Additional Info: How to Fix

      Summary: FORD: 2013-2016 ESCAPE VEHICLES WILL HAVE A WHISTLING OR WIND TYPE NOISE FROM EXTERIOR MIRRORS, AT HIGHWAY SPEED *CN

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    SEAT BELTS

    • TSB #SSM 46102

      NHTSA ID #10109079

      • Date Announced: SEPTEMBER 30 2016
      • Additional Info: How to Fix

      Summary: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

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    SEAT BELTS:FRONT:RETRACTOR

    • TSB #SSM 46102

      NHTSA ID #10109079

      • Date Announced: SEPTEMBER 30 2016
      • Additional Info: How to Fix

      Summary: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

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    STRUCTURE:FRAME AND MEMBERS

    • TSB #SSM-45797

      NHTSA ID #10078979

      • Date Announced: MAY 04 2016
      • Additional Info: How to Fix

      Summary: DRIVE MINIMUM 15 MILES BEFORE DIAGNOSING TIRE VIBRATIONS

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    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #SSM-45838

      NHTSA ID #10079006

      • Date Announced: AUGUST 31 2016
      • Additional Info: How to Fix

      Summary: INOPERATIVE HANDS-FREE LIFTGATE AFTER ADDITION OF TRAILER HITCH

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    VEHICLE SPEED CONTROL

    • TSB #16B32

      NHTSA ID #10109085

      • Date Announced: SEPTEMBER 14 2016
      • Additional Info: How to Fix

      Summary: Certain 2015 Model Year Edge, 2015-2016 Model Year F-150, MKT, and Police Interceptor Sedan, and 2016 Model Year Escape, Explorer, Flex, Fusion, MKX, Mustang, Police Interceptor Utility, Taurus, and Transit Vehicles - Electronic Throttle Bo

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    TIRES

    • TSB #SSM-45797

      NHTSA ID #10078979

      • Date Announced: MAY 04 2016
      • Additional Info: How to Fix

      Summary: DRIVE MINIMUM 15 MILES BEFORE DIAGNOSING TIRE VIBRATIONS

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    • TSB #ASI-45225

      NHTSA ID #10058612

      • Date Announced: JULY 01 2015
      • Additional Info: How to Fix

      Summary: LINCOLN/FORD: SOME VEHICLES WILL EXPERIENCE TIRE VIBRATION AND POSSIBLE FLAT SPOTTING. VEHICLE NEEDS TO BE CHECKED AND DRIVEN, BY WORKSHOP TECH, APPROXIMATELY 15 MILES FOR DIAGNOSIS OF VIBRATIONS AND FLAT SPOTTING. MODEL 2013-16 ESCAPE,

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    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SSM 46153

      NHTSA ID #10091003

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR

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    TRAILER HITCHES

    • TSB #SSM-45838

      NHTSA ID #10079006

      • Date Announced: AUGUST 31 2016
      • Additional Info: How to Fix

      Summary: INOPERATIVE HANDS-FREE LIFTGATE AFTER ADDITION OF TRAILER HITCH

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    SEATS

    • TSB #SSM 47228

      NHTSA ID #10137129

      • Date Announced: APRIL 10 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2017 Escape vehicles built on or before 5-Apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or BLIS not available warning without a trailer connected. Access connectors C439 (4 pin) and C4

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    • TSB #TSB15-0129

      NHTSA ID #10058700

      • Date Announced: AUGUST 13 2015
      • Additional Info: How to Fix

      Summary: FORD: 2013-2015 C-MAX AND 2013-2016 ESCAPE EQUIPPED WITH LEATHER SEATING MAY EXPERIENCE CRACKS IN DRIVER FRONT OR PASSENGER SIDE FACING PANEL OR SEAT CUSHION COVER OUTBOARD BOLSTER *CN

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    LANE DEPARTURE

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    BACK OVER PREVENTION

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #SSM 46862

      NHTSA ID #10125080

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some owners of 2013-2018 Escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. This is due to the convex camera lens to provide as much viewing angle as p

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    • TSB #TSB 17-2068

      NHTSA ID #10109001

      • Date Announced: APRIL 18 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes

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    EQUIPMENT

    • TSB #SSM 47234

      NHTSA ID #10137133

      • Date Announced: APRIL 13 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2016 Escape and 2016 Focus, Transit and Transit Connect vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets, select AM/FM presets and/or erratic preset button op

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    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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    • TSB #SSM 46949

      NHTSA ID #10127426

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

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    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    • TSB #SSM 46937

      NHTSA ID #10127421

      • Date Announced: NOVEMBER 23 2017
      • Additional Info: How to Fix

      Summary: Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may require the replacement of the A/C suction line. When replacing the suction line, verify that all of the compressor to engine block fasteners are installed and torqued

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    • TSB #SSM 46283

      NHTSA ID #10094646

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: SOME OWNERS OF 2016 FORD AND LINCOLN MKX VEHICLES EQUIPPED WITH SYNC 3 MAY INQUIRE ABOUT UPGRADING TO APPLE CARPLAY AND ANDROID AUTO. THIS UPGRADE IS NOT CURRENTLY AVAILABLE FOR THOSE VEHICLES. APPLE CARPLAY AND ANDROID AUTO ARE CURRENTLY A

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    • TSB #SSM 46170

      NHTSA ID #10095968

      • Date Announced: NOVEMBER 02 2016
      • Additional Info: How to Fix

      Summary: 2013-2017 ESCAPE VEHICLES EQUIPPED WITH MOONROOF EXHIBIT A SMALL VENT OPENING POSITION OF 5 MM. THIS IS THE NORMAL VENT POSITION FOR OPTIMAL NVH/WINDNOISE QUALITIES. WHEN THE VENT IS CLOSED, THE MOONROOF WILL OPEN TO THE 10 MM POSITION THEN

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    • TSB #16B32-S1

      NHTSA ID #10091139

      • Date Announced: OCTOBER 27 2016
      • Additional Info: How to Fix

      Summary: CERTAIN 2015 MODEL YEAR EDGE, 2015-2016 MODEL YEAR F-150, MKT, AND POLICE INTERCEPTOR SEDAN, AND 2016 MODEL YEAR ESCAPE, EXPLORER, FLEX, FUSION, MKX, MUSTANG, POLICE INTERCEPTOR UTILITY, TAURUS, AND TRANSIT VEHICLES - ELECTRONIC THROTTLE BO

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    • TSB #SSM 46061

      NHTSA ID #10109060

      • Date Announced: SEPTEMBER 09 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape vehicles equipped with a 1.6L/1.5L AWD or a 2.0L FWD/AWD may exhibit front brake squeal when applying the brakes. The noise most commonly occurs after the brakes have warmed up, however the noise may occur during other

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    • TSB #SSM 46011

      NHTSA ID #10092555

      • Date Announced: AUGUST 18 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI

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    • TSB #SSM 45998

      NHTSA ID #10092551

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: FOR 2016 ESCAPE, THE PLANT COMPLEXITY OF WINDSHIELDS WENT UP WITH THE INTRODUCTION OF THE HEATED WIPER. TO REDUCE THE PLANT COMPLEXITY, THERE IS ONLY ONE WINDSHIELD FOR VEHICLES WITH ELECTROCHROMATIC MIRROR AND RAIN SENSITIVE WIPERS. IF A V

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    • TSB #SSM 45916

      NHTSA ID #10091229

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NO

      More Information »

    • TSB #SSM 45918

      NHTSA ID #10091267

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU

      More Information »

    • TSB #SSM-45806

      NHTSA ID #10078983

      • Date Announced: MAY 06 2016
      • Additional Info: How to Fix

      Summary: SIRIUS SATELLITE RADIO - AUDIO CUTS OUT/NO SIGNAL

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    • TSB #SB-45302

      NHTSA ID #10058656

      • Date Announced: OCTOBER 26 2015
      • Additional Info: How to Fix

      Summary: FORD: UNRESPONSIVE TOUCH SCREEN ON SOME VEHICLES OR WITH NO INPUT BY USER, ACT AS IF BEING TOUCHED *CN

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    • TSB #SB45300

      NHTSA ID #10058637

      • Date Announced: OCTOBER 22 2015
      • Additional Info: How to Fix

      Summary: FORD ESCAPE: CLEANING TIP FOR CHROME APPEARANCE PHYSICAL VAPOR DISPOSITION. USE OF CERTAIN OFF-THE-SHELF CLEANER/OR POLISHING PRODUCTS MAY CAUSE HARM TO WHEELS *CN

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    • TSB #SB45261

      NHTSA ID #10058592

      • Date Announced: OCTOBER 19 2015
      • Additional Info: How to Fix

      Summary: FORD: WHEN ATTEMPTING TO EJECT COMPACT DISC (CD) FROM PLAYER THE CD GETS STUCK. MISALIGNMENT OF PLAYER TO INSTRUMENT PANEL MAY BE POSSIBLE CAUSE *CN

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    • TSB #SB45295

      NHTSA ID #10058631

      • Date Announced: AUGUST 01 2015
      • Additional Info: How to Fix

      Summary: FORD ESCAPE: RIGHT OR LEFT SIDE CATCH/STRIKER ASSEMBLY COMING LOOSE, CAUSE GLOVEBOX DOOR TO BE MISALIGNED *CN

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    • TSB #ASI-45207

      NHTSA ID #10058598

      • Date Announced: JULY 01 2015
      • Additional Info: How to Fix

      Summary: FORD/LINCOLN: SOME VEHICLES ARE EXPERIENCING MALFUNCTION OF SYNC 3 ACCESSORY INTERFACE PROTOCOL MODULE (APIM) DIAGNOSTIC CODE U3000 OR B108E. MODEL 2016 ESCAPE. MKC. *PE

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    • TSB #ASI-45254

      NHTSA ID #10058628

      • Date Announced: JULY 01 2015
      • Additional Info: How to Fix

      Summary: FORD/LINCOLN: SOME VEHICLES WILL EXPERIENCE A NON RESPONSIVE OR NO USER INPUT (TOUCH) ON THE TOUCH SCREEN. MODEL 2016 ESCAPE, MKC. *PE

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    EQUIPMENT:ELECTRICAL

    • TSB #SSM 47041

      NHTSA ID #10138533

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47009

      NHTSA ID #10138524

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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    • TSB #SSM 46861

      NHTSA ID #10125079

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

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    • TSB #TSB 17-2068

      NHTSA ID #10109001

      • Date Announced: APRIL 18 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes

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    • TSB #SSM 46073

      NHTSA ID #10109067

      • Date Announced: SEPTEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47080

      NHTSA ID #10136597

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

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    • TSB #SSM 47069

      NHTSA ID #10136591

      • Date Announced: FEBRUARY 09 2018
      • Additional Info: How to Fix

      Summary: Some 2016 Escape vehicles with SYNC 3 and without Sony audio system may exhibit a radio that is inoperative and/or no audio after cranking. Cycling the key should restore functionality. Do not attempt any repairs at this time. Engineering i

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    • TSB #SSM 46891

      NHTSA ID #10125089

      • Date Announced: OCTOBER 30 2017
      • Additional Info: How to Fix

      Summary: Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern.

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    • TSB #SSM 46154

      NHTSA ID #10091101

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 ESCAPE VEHICLES EQUIPPED WITH SIRIUS SATELLITE RADIO BUILT ON OR BEFORE 8/21/2106 MAY EXHIBIT AN INTERMITTENT CONCERN WHERE THE AUDIO CUTS OUT AND THE RADIO DISPLAYS A NO SIGNAL MESSAGE WHILE DRIVING IN OPEN SKY CONDITIONS IN

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 46948

      NHTSA ID #10127425

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

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    • TSB #SSM 46860

      NHTSA ID #10125078

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

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    • TSB #SSM 45917

      NHTSA ID #10091230

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N

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    EQUIPMENT:AIR CONDITIONER

    • TSB #SSM 46825

      NHTSA ID #10119676

      • Date Announced: SEPTEMBER 18 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape vehicles built on or before 01-Apr-2017 may exhibit a concern with the OAT reading inaccurate and/or the A/C inoperative. This may be due to water in connector C134(20 pin) in the left front fender apron. If a vehicle

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    • TSB #SSM-45868

      NHTSA ID #10081012

      • Date Announced: JUNE 07 2016
      • Additional Info: How to Fix

      Summary: 2016-2017 ESCAPE/MKC - LACK OF A/C COOLING DURING PDI CHECK

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    • TSB #SSM-45810

      NHTSA ID #10078985

      • Date Announced: MAY 10 2016
      • Additional Info: How to Fix

      Summary: A/C COMPRESSOR LOCKUP - VEHICLES IN STORAGE OR USED INFREQUENTLY

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    • TSB #ASI-45183

      NHTSA ID #10074785

      • Date Announced: JUNE 01 2015
      • Additional Info: How to Fix

      Summary: SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSM 46438

      NHTSA ID #10099451

      • Date Announced: MARCH 08 2017
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL

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    • TSB #SSM-45809

      NHTSA ID #10078984

      • Date Announced: MAY 09 2016
      • Additional Info: How to Fix

      Summary: SYNC 3 ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DTCS U3000 OR B108E OR U1A00

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    • TSB #45259

      NHTSA ID #10074576

      • Date Announced: AUGUST 01 2015
      • Additional Info: How to Fix

      Summary: SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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    EQUIPMENT ADAPTIVE

    • TSB #SSM 46703

      NHTSA ID #10115953

      • Date Announced: JULY 14 2017
      • Additional Info: How to Fix

      Summary: Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts

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    • TSB #TSB 17-0034

      NHTSA ID #10099087

      • Date Announced: MARCH 21 2017
      • Additional Info: How to Fix

      Summary: SOME 2013-2017 ESCAPE VEHICLES BUILT ON OR BEFORE 28-FEB-2017 MAY EXHIBIT A NOISE AND/OR VIBRATION FROM THE CLIMATE CONTROL BLOWER MOTOR WITH OR WITHOUT A LACK OF AIRFLOW FROM PANEL REGISTERS AND MAY ALSO HAVE AN ODOR. THIS CONCERN MAY BE D

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    • TSB #SSM 46327

      NHTSA ID #10095175

      • Date Announced: JANUARY 23 2017
      • Additional Info: How to Fix

      Summary: 2013-2016 FIESTA, ESCAPE, TRANSIT CONNECT AND 2013 FUSION VEHICLES WITH A 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE OIL LEVEL READING THAT IS UP TO 8 MM ABOVE THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK

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    FUEL/PROPULSION SYSTEM (PWS)

    • TSB #16-0045

      NHTSA ID #10075275

      • Date Announced: MARCH 17 2016
      • Additional Info: How to Fix

      Summary: 2.0L ECOBOOST - FUEL ODOR ISSUE Some 2013-2016 Escape, 2015-2016 MKC vehicles built on or before 12/15/2015, 2013-2016 Fusion, MKZ, 2013-2015 Explorer, 2013-2014 Focus ST and Edge vehicles equipped with 2.0L EcoBoost engines may exh

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