The contact owns a 2017 Ford Escape. While driving 40 mph or above, the contact heard a rattling sound coming from underneath the vehicle, and felt shaking. The vehicle was taken to bob tomes Ford (950 S central expy, mckinney, tx 75070), but the cause of the failure could not be diagnosed. The vehicle was not repaired. Later, while driving 60 mph, the driver's side underbody cover became loose and began to drag on the road. The vehicle shook and the contact heard a scraping sound. The vehicle was not taken to a dealer or independent mechanic; however, the contact made an appointment with bob tomes Ford for repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.

- Garland, TX, USA

My car was stopped on the property's driveway, transmission was in park. I was standing outside the car, and as I opened the driver's door to get in, the bottom corner of door gouged my lower left leg and peeled back a significant chunk of tissue. Upon closer inspection, I observed that this piece of black trim (which covers the entire bottom side of the Escape) is designed to flare out to a sharp point on both front doors of the Escape. In my opinion, this is a grossly negligent design. It borders on an intentionally substandard design, elevating the continuity of the black trim above safety concerns. In my opinion, that hazardous point fails to meet even the minimum threshold requirements of a commercially fit and merchantable vehicle. Result: Ten stitches to repair my leg; tetanus shot; oral antibiotics; complete disruption to quality of life as mobility is an issue and I attempt to keep the wound clean, dry and uninfected.

- Kingshill, VI, USA

Seems that the paint chips very easily/// also the Ford emblem somehow broke // just notice chips while watching car.

- Pembroke Pines, FL, USA

Follow up to report 10959814. Vehicle dealer was able to replicate problem with door latch mechanisms. Dealer adjusted latches, no other condition with latches reported to customer at this time. Repair completed on 3/20/17.

- Salem, OR, USA

Front passenger door latch periodically does not close - making it impossible to securely close door. So far, it has corrected itself sometimes after one or two attempts and often after many more. So far, this has only happened when car was parked (not yet moving). I noticed there is a recall underway for Ford up to year 2016 (so far).

- Seattle, WA, USA

Door latch handles on all exterior door positions do not return to the 'home' position, possibly due to a weak or poorly adjusted latch handle spring or other part of the mechanism. When in this position it is possible to push the door open without touching the release handle for the door latch(ES). This can create a hazardous situation when the door opens unintentionally while the vehicle is under way, or an occupant leans on the door, causing it to open without warning. This condition is replicable on all doors, and could be replicated while vehicle is moving, but safety dictated that we not attempt a moving replication of the hazard. A comparison to a different vehicle of the same model, but one year older indicates the door latches on the subject vehicle require extra force to operate. Vehicle is scheduled for diagnosis and repair at an authorized Ford dealer on 3/20/16.

- Salem, OR, USA

Several times after pulling the exterior door handle to open the door and get in after the car has been parked, the exterior door handle has stuck in the open position, so that when you get inside and try to shut the door, the door does not latch shut and the door is not securely closed though you may think it is.

- Brooklyn, NY, USA