My Ford Escape is in the. Dealers shop with a diagnosis of coolant in the cylinders the fix is engine replacement at $8,000 to $9,000. I understand that this in an ongoing problem with Ford 1.5 and 2.0 liter engines. My car has 50,419 miles as of 2-21-24. Why hasn-??T there been a recall or other administrative action to solve this problem? apparently a large number of Ford customers have this problem.

- Houston, TX, USA

Due to the faulty design of the Ford ecoboost, coolant has leaked into my car's cylinders. The Ford technician at my local dealership has informed me that my car now needs a new engine at a cost of $7300 before tax. I have kept up with the maintainence and service on this vehicle. No one from Ford warned me this engine flaw. Only after discovering the leak did I become aware of this widespread problem with the Ecoboost.

- Springboro, OH, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 50 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed, and the vehicle was shuddering. The check engine warning light had illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed that there was a significant amount of oil in cylinder #2. The local dealer was contacted, but due to the warranty being expired the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

- Dewittville, NY, USA

The contact owns a 2017 Ford Escape. The contact stated that upon her husband starting the vehicle, the vehicle hesitated and failed to accelerate above 25-?"40 MPH. The check engine warning light was illuminated and flashing. The vehicle misfired and jerked while driving. The vehicle was taken to an independent mechanic, who performed a compression test, which was at 25 lbs. on the cylinder #4. The contact was informed that the head gasket was blown. The mechanic replaced the coil pack and spark plugs, but the failure persisted. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHSA Hotline for assistance. The failure mileage was approximately 81,309.

- Bedford, VA, USA

My car has roughly 55,000 miles on it. The check engine light was turning on and off intermittently. Every time I took it to the dealership, the light would go off and they could not retrieve a code. Recently it started idling rough when it would first start. Within a few days it started driving very rough. Took it to the dealership and they determined that coolant was leaking into the cylinders causing the engine to misfire. They have told me I need the entire long block replaced. I searched online and this appears to be a known issue on Ford 2.0L EcoBoost engines.

- Henderson, NV, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the vehicle stalled, and, on several occasions, there was white smoke coming from the rear exhaust pipe. The vehicle was taken to the dealer; however, the failure was unable to be duplicated. The failure was persistent. The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.

- Salt Lake City, UT, USA

The contact's wife owned a 2017 Ford Escape. While the contact's wife was driving at 80 MPH, both a stop engine and check engine warning lights appeared on the instrument panel. The contact's wife called the contact who was then informed to immediately pull over. As the contact's wife pulled over, black smoke began to emit from the engine. The contact's wife exited the vehicle as the vehicle quickly caught fire. The authorities were called to the scene and the fire was extinguished. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was destroyed as a result of the fire. The failure mileage was 100,000.

- Harker Heights, TX, USA

Coolant Leak. An Internet search revealed that this was a common problem among this model (coolant leaking into cylinder #2). I keep coolant in the car at all times in case of overheating.

- Dayton, OH, USA

Good morning, yesterday I noticed that the engine is not running smoothly when starting (i.e. when it is cold). The yellow engine light came on. Errors 0301 and 0316 were detected in the car workshop. Most likely, the engine head was cracked or the head gasket was damaged. Moreover, a week ago I noticed a strange knocking noise in the rear axle. The workshop wanted to change the oil. Unfortunately, there is no drain plug in the rear axle housing. In my opinion, these are design defects of the engine and rear axle. These elements are important for the safety of the car in road traffic. A person cannot be allowed to buy a car that cannot be operated properly. Although the user manual says that it can be done.

- Nowa Ruda , CA, USA

Engine stopped entirely while going up a hill. Had a mechanic look at it about a month agoa nd told me that the engine has coolant intrusion issue. Making the engine misfire and makes it lose power and shuts engine off on the middle of the road!! Ford knows about this and redeigned the engine due to this issue.

- Franklin, OH, USA

The engine has had a head gasket failure at 40,000 miles less than 7 years old. This is caused by the FORD engine design according to the dealership. The dealership tells me that it is a "ticking time bomb". Ford covers the 1.5 l engines but not the 2.0 l ones in a TSB 22-2134. This is a $9500 fix which I cannot afford. The check engine light has been on since Sept 2023 and the Ford dealership told me the car was fine. It was not until I continued to bring it in with the check engine light on that they admitted they knew there was a problem that caused the engine to fail catastrophically. This is a safety hazard to the driver and anyone on the road as the engine fails.

- Bellingham, WA, USA

Recently, I noticed that my car has been leaking coolant fluid. I brought it into my local auto shop and was informed that it's an issue with my engine. I was handed a pamphlet of information on the known issue with 2017 ford eco boost having coolant leaking into the engine. I checked to see if there were any recalls for this after doing research and seeing that this is quite the known issue.

- Pittsfield, MA, USA

Car misfired while driving. Check engine light came on [XXX]. Car was taken to Ford Murfreesboro service center and we were advised coolant is leaking into the engine. Per the. CSP during the pandemic, Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine -?" Short Block Replacement After Coolant Intrusion. Car was not included in the Customer Satisfaction Program [XXX], although it is having the exact issue. My car was manufactured at the Louisville plant, which is one of the impacted manufacturing facility locations. This is a widely known issue and I believe the car should have been included in the CSP in 2022. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Smyrna, TN, USA

The engine failed due to catastrophic damage to the engine due to coolant leaking into the engine block. We were driving on the highway on a two-lane, mountain pass road when the car suddenly shut down. Yes, a Ford dealership confirmed the problem and a Ford customer representative confirmed that it is a known Ford issue with not enough complaints to warrant a recall. Yes, the vehicle has been inspected and quoted at $12,000 in repairs. I had only owned the car about 9 months when this happened and still owe $11,000 in financing. No, there were no warning lamps or symptoms of the problem prior to the failure. They first appeared on this drive when the car broke down.

- Reno, NV, USA

The engine failed due to catastrophic damage to the engine due to coolant leaking into the engine block. We were driving on the highway on a two-lane, mountain pass road when the car suddenly shut down. Yes, a Ford dealership confirmed the problem and a Ford customer representative confirmed that it is a known Ford issue with not enough complaints to warrant a recall. Yes, the vehicle has been inspected and quoted at $12,000 in repairs. I had only owned the car about 9 months when this happened and still owe $11,000 in financing. No, there were no warning lamps or symptoms of the problem prior to the failure. They first appeared on this drive when the car broke down.

- Reno, NV, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the vehicle was shaking. The contact stated that the vehicle was initially driven to the dealer the first time; however, the second time the vehicle was towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with a coolant leak, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

- Vero Beach, FL, USA

Their vehicle-??s engine has a defect in the design created by Ford Motor Company that results in coolant leaking into the cylinders which causes engine failure, corrosion, and fire, which causes a severe safety risk to passengers and other vehicles and persons unless a new engine without the defective Ford design is placed into the vehicle. Numerous other Ford vehicle owners with vehicles containing the defective engine have reported the exact same failures and coolant leaks, as determined by Ford service technicians or other auto repair technicians. Ford as the manufacturer knows of their defective design but refuses to replace the engine through their expense by recall or other means. The check engine light is illuminated due to the engine misfiring because of the coolant leak, which causes failed emissions tests and does not allow me to be able to register the vehicle according to state and county requirements. Attached are a picture of the current engine-??s defect and a new engine. The defect in the old engine is a slit cut into the wall between cylinders. This compromises the integrity of the cylinder walls and engine as a whole. The newer engines are manufactured after 2020 and they have removed the defective slit and replaced it with a drilled hole that doesn-??t compromise the engine.

- Orem, UT, USA

Brought vehicle in for check engine light. Ford mechanic stated that the engine is failing due to coolant leaking into the cylinders, and that this is a known problem. Vehicle stalled and is no longer operational.

- Alexandria , LA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine idled rough and the engine misfired. The contact stated that the check engine warning light was flashing. The vehicle was taken to a local mechanic and a diagnostic test was performed. The mechanic tested the cylinders and found loss of compression in cylinder #2. Additionally, the cylinder wall was cracked. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 84,613.

- Kingsport, TN, USA

In December 2023 my 2017 Ford Escape began running rough and misfiring. I took it to a Ford approved garage for inspection since I couldn't get in to the dealer until January. The garage was able to read the check engine light and found a short block coolant intrusion. When he called the Ford Company he was told there was a Customer Service Program [XXX] on this vehicle. He was also told I missed the warranty date by 15 days even though I was 30,000 miles under the mileage warranty. Ford has acknowledged this issue occurred at their Louisville plant. I received a case number from Ford - [XXX] and scheduled a diagnostic with the dealer. The soonest I could get it in was 2-6-24. They agreed with the Ford garage and told me I needed a new engine, water pump, and oil repair. The car was not safe to drive due to all of these issues. After multiple calls to Ford, they will not honor this Customer Satisfaction Program due to the warranty date of the program. The car did not act up until December 2023, so I had no reason to take it in for this problem. Each Customer Service Rep I spoke to acknowledged that this was their responsibility but they couldn't do anything to help me. They directed me to report this to the NHTA indicating it would force their hand to do the right thing. I was forced to pay almost $9000 in repairs, simply because I didn't drive my car into the ground and force the problem to the forefront. I am assuming I am not the only on with this issue. Please see the attached documents and thank you for any help you can offer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fort Collins, CO, USA