5.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,709 miles

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« Read the previous 20 complaints

problem #15

Mar 012019

Escape

  • 70,000 miles
The contact owns a 2017 Ford Escape. The vehicle would sputter and stall the evap system was faulty the contact stated that while driving at various speeds the check engine light would illuminate and the vehicle would sputter and stall. Also after refueling the engine would not immediately start. The vehicle was taken to an independent mechanic who diagnosed that the entire evap system was faulty and needed to be replaced, including the purge solenoid, canister, and the fuel tank pressure sensor. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 70,000.

- Malden, MA, USA

problem #14

Jan 312020

Escape

  • 46,100 miles
Vehicle has been making loud noises from the fuel tank when driving at slower speeds (20 and under) and when coming to a stop. The RPM goes very low, almost stalling out. Purge valve and canister need to be replaced and are not covered under warranty. The Ford Fusion has had a recall on this same exact issue, and my vehicle falls within the years recalled. This seems to be a common problem when speaking with others whose vehicle is around the same year. This is not safe as I had my vehicle in the shop for 3 days and the problem was not able to be located until I was able to capture a video.

- Dunedin, FL, USA

problem #13

Dec 012019

Escape

  • 26,000 miles
The contact owns a 2017 Ford Escape. On three separate occasions, while at a stop light/sign, the eco boost system malfunctioned and the engine erroneously shut off. During the failure, the message "put the vehicle in park and restart the vehicle with the ignition key" was displayed. The cause of the failure was not determined. Skyline Ford (2510 commercial St. SE, salem, or) was notified of the failure. The manufacturer was not notified. The failure mileage was 26,000.

- Mount Angel, OR, USA

problem #12

Dec 042019

Escape

  • 37,669 miles
I've had multiple problems with this vehicle.1st problem is when I came to a stop at the set of stop lights in gloucester MA. The engine shut off. At that point I have to restart the car. It has happened on multiple occasions.it didn't happen at the dealership so was told it would have to happen when the had the car. 2nd problem, the engine light came on. The dealership said it just needed to be reset, 2 weeks later the engine light returned. Brought to dealership this time the dealership said the engine needed to be replaced due to coolant that was getting into the motor. I looked up problems with the 2017 Ford Escape and there were a lot of complaints about the engines needing to be replaced because of coolant getting into the motor or basically the head gasket had failed and is a known problem with the motor.they had my car for 4 weeks and had to pick up a rental car. I had to call the dealership to see if my car was finished. Because they never called. When I called I found out the car would be done in 2 days. When I received the car back it wasn't running the same as when I purchased it, plus it now pulls to the right while driving. 3rd, the clock in vehicle keeps changing time. Asked the dealership if there was a problem with the computer. They said no. 12/4/2019 2 weeks after getting car back, now it won't start and is dead in my driveway.

- Gloucester, MA, USA

problem #11

Dec 022019

Escape

  • 0 miles
When I am at a stop light. The car will turn off, it is very dangerous. I have to restart the car. I almost have been in many accidents. I don't understand why there hasn't been a recall for this car. I see online that everyone is having this prroblem.

- Whittier, CA, USA

problem #10

May 082019

Escape

  • miles
The next day after purchase September 2018, I noticed a slight slippage to the transmission and took the car back because the warning lights were on and the car would proceed to move at a low speed. I was told the vehicles fluids needed to be changed. The next day the issue persisted, I returned to the dealership again and was told the brakes needed to be replaced. On both occasions the monster dealership handled this. The issue with feeling the transmission jerk continued. May 2019 the transmission failure appeared (codes listed below) it was serviced by a&B transmission. Withing 48 hours the issue returned. It appears as though the transmission overheats after driving short distances. After several attempts from may-July the issue could not be fixed and continues as of today. The delay in reporting is that I had no idea this was here, please advise I would like to resolve this. Code P0741-00 torque converter clutch solenoid circuit performance/ stuck off - current dtc - warning lamp on. Code P1744-00 torque converter clutch solenoid circuit performance/ stuck off - current dtc - warning lamp on. P1450-00 unable to bleed up fuel tank vaccum - -pending dtc - warninglamp on.

- Temple Hills, MD, USA

problem #9

Jun 252019

Escape

  • 54,000 miles
My car had a misfire shortly after I bought it, they replaced some parts in 2017, then my air conditioner quit running cold, the dealership replaced a couple parts in 2018, now in 2019, the engine misfires again leading to an entire engine replacement.

- Onsted, MI, USA

problem #8

Aug 012017

Escape

  • 300 miles
The mpg of this car has been infuriatingly bad since I bought it two years ago. I kept thinking it was just a normal difference between the specs and real life driving, but I am not getting anywhere close to the 25 mpg combined that is advertised on the sticker. I am at 17.4 combined, and its never been any better than that.

- Los Angeles, CA, USA

problem #7

May 022019

Escape

  • 8,100 miles
8000 miles. The auto start stop system will not restart after stopping. It has not restarted after stopping in intersection to make left turn. Also after stopping at stop signs and stop lights. And when stopped on a hill at a stop sign, the vehicle will not restart, and rolls out into the street with no power brakes or power steering. A truly unsafe car. Dealer finds no codes and cannot duplicate, so will not service.

- Naples, FL, USA

problem #6

Oct 012018

Escape

  • 33,000 miles
Strong fuel odor when starting engine.

- Sulphur Springs, TX, USA

problem #5

Nov 282018

Escape

  • 16,000 miles
I have the start/stop on my 17 Escape. With 16000 miles. When coming to a stop and the auto start/stop comes on, I will get a notification on the digital screen saying "auto start/stop shift to P restart engine." I will have to put the vehicle in park and restart engine to be able to drive again. This is a hazard for potential rear end collision.

- Fairfax, VA, USA

problem #4

Jun 242018

Escape

  • 34,800 miles
While driving 40 mph in the city, I felt a jolt, engine was still running, but had zero gas pedal response. RPM slowly bled off as I was able to coast into a parking lot while dodging through traffic. When the jolt was felt, a "check manual" message appeared on the driver's information screen. No other messages or check engine light came on. I shut down the vehicle and re-started it and I was able to drive normal again. I then had it towed to Ford. They checked and found no codes. Checked electronic throttle body, test drove it, and could not replicate the failure.

- Madison, AL, USA

problem #3

May 102017

Escape

  • 5,000 miles
Fords 1.5L engine has a fuel in oil. Even after oil change after car driven just 30 miles highway miles oil had almost a quart of fuel in it. Turbo is burning coolant. Every two weeks have to add coolant to reservoir because turbo is burning it. Transmission whines very loud on take offs and up shifts and downshift for no reason when running at same highway speeds. Cars has very poor power, but eats fuel like a V-8. fuel mileage is 17 to 19 mpg highway 16-17 city. Not even close to the 30 mpg they claim it gets. Bought car new in June 2017 and have had nothing but problems from engine to transmission to interior to electrical problems. Will take back to dealer again to be told " they can't duplicate problem". so I guess motor needs to catch fire or someone has to get killed before Ford really address's the problems. Car has little over 12,000 miles on it now and problems still have not been fixed. I contacted Ford in detroit, mi about the problems and they could have cared less. The "can't duplicate problem" saying from dealership seem to be detroit Ford answer to everything to avoid fixing the problems I am sure they are a where of. I am not the first or last person to report to be having all these problems. Ford seem to be hoping to run problems out long enough so they don't have to fix them under warranty and make them my problem to fix. After a little looking around the internet I see many people are having the same problems with these Ford Escapes as I am and getting blown off by Ford. Ford has yet to issued one tsb for any of these problems they clearly know are happening with these cars and motor's. Ford has issued band aids that didn't work for earlier years but they have never fixed the problem right. How many people must be injured or die before you make Ford fix the problem right? I think it's time to contact a lawyer.

- Millbury, OH, USA

problem #2

Sep 082017

Escape

  • 7,000 miles
I am writing due to my concern about my 2017 Ford Escape. I bought the vehicle new in May 2017. Sept 8th, the engine stopped suddenly when I braked to pull into the parking lot at work..the message on the dash board was : manual start required so I put the car in park and restarted it without difficulty I went to work for the day. At the end of the day I started the vehicle and pulled onto a very busy city street. I drove about 100 feet when I braked and the car shut down again, in traffic. I had the car towed to the dealership. On September 13th I received a call from them that my car was repaired and ready to go. I was reluctant to trust this vehicle I was concerned it was unsafe however I had no choice but to trust in their repair. September 22nd.I am commuting home again the engine completely shuts down when I brake at busy intersection during a rain storm at rush hour it would not restart this was very frightening. I turned on the 4 way flashers so I exited the vehicle, called 911 as I was afraid my vehicle in the middle of the intersection was going to cause a major accident. Cars were blowing horns and swerving to avoid my disabled vehicle. I also contacted my husband as I was close to home. He was able to get the vehicle going by swapping out a fuse and I got it home. The vehicle was once again towed for repair I contacted Ford customer service as I feel this vehicle is defective and unsafe this was the response I received.I understand that you are requesting that Ford Motor Company buy back your 2017 Ford Escape. Regrettably, I must advise you that Ford will not be buying back the vehicle it appears this vehicle does not meet the requirements for a repurchase or replacement under the state guidelines. I have emails and receipts but am not sure how to share them for your purposes.

- Braintree, MA, USA

problem #1

Feb 142017

Escape

  • 250 miles
Autostop feature endangers lives. I experienced an almost fatal safety incident with the autostop engaged. I was stopped, exiting a paved driveway onto a 2 lane road. I decided to make a left turn across the path of a large truck that had just turned the corner 300 ft away. The truck seemed to be lumbering along, so I made the decision to pull out across its path and make my left turn. Apparently the truck hit its peak torque at that time and suddenly sped up, just as I pulled out! at this same moment, the engine decided to shut itself off to conserve fuel! I pressed the gas and nothing happened! the Escape rolled into oncoming traffic! not knowing what to do, I pressed accelerator to the floor, the engine started up and sat there thinking!!! I was stuck like a deer in headlights! I kept the gas buried in the floor, and by some miracle the engine finally revved into turbo range. All 4 wheels started spinning and it suddenly slingshot me across the skinny 2 lane road. I almost lost control and ended up in the ditch. Fortunately, the road was dry and the AWD and steering were responsive, allowing me to hop into the correct angle, in the proper lane, within a hair's breath of being T-boned and possibly losing my own life and the life of my passenger! I have been having nightmares about this for the last week and have not been driving the vehicle. Less than 250 miles on odometer when this ocurred. This autostop feature needs to be permanently disengaged for safety.

- Richmond, VA, USA