Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #SSM 47638

      NHTSA ID #10152466

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting

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    STEERING:WHEEL AND HANDLE BAR

    • TSB #SSM 47638

      NHTSA ID #10152466

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting

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    SUSPENSION

    • TSB #SSM 47858

      NHTSA ID #10156588

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts cata

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    • TSB #SSM 47416

      NHTSA ID #10144210

      • Date Announced: JULY 18 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part BV6Z-5500-D with a solid bushing is

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    SUSPENSION:REAR

    • TSB #SSM 47858

      NHTSA ID #10156588

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts cata

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    BRAKES (PWS)

    • TSB #SSM 47420

      NHTSA ID #10144211

      • Date Announced: JULY 19 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an oily substance near the bellhousing area that could be perceived as an engine oil leak. This condition could be caused by assembly grease on the end of the cranks

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    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    • TSB #18U17-S1

      NHTSA ID #10143110

      • Date Announced: JUNE 01 2018
      • Additional Info: How to Fix

      Summary: Certain 2018 Model Year Escape and MKC Vehicles - Rear Brake Caliper Bolt Torque

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    SERVICE BRAKES, AIR:DISC:CALIPER

    • TSB #18U17-S1

      NHTSA ID #10143110

      • Date Announced: JUNE 01 2018
      • Additional Info: How to Fix

      Summary: Certain 2018 Model Year Escape and MKC Vehicles - Rear Brake Caliper Bolt Torque

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    ENGINE (PWS)

    • TSB #SSM 47948

      NHTSA ID #10159494

      • Date Announced: APRIL 26 2019
      • Additional Info: How to Fix

      Summary: SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

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    • TSB #SSM 47937

      NHTSA ID #10159498

      • Date Announced: APRIL 16 2019
      • Additional Info: How to Fix

      Summary: SSM 47937 - 2019 MKC, 2018-2019 Escape - 2.0L - Auto Start/Stop - No Auto Restart After An Auto Stop Event With DTC P164C Some 2018-2019 Escape vehicles built on or after 01-Aug-2018 or 2019 MKC vehicles equipped with a 2.0L engine may exh

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    • TSB #SSM 47704

      NHTSA ID #10153945

      • Date Announced: DECEMBER 11 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicl

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    • TSB #TSB 18-2255

      NHTSA ID #10144919

      • Date Announced: AUGUST 23 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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    • TSB #SSM 47420

      NHTSA ID #10144211

      • Date Announced: JULY 19 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an oily substance near the bellhousing area that could be perceived as an engine oil leak. This condition could be caused by assembly grease on the end of the cranks

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    • TSB #SSM 47397

      NHTSA ID #10144199

      • Date Announced: JULY 02 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to

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    • TSB #SSM 47000

      NHTSA ID #10140315

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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    ENGINE AND ENGINE COOLING

    • TSB #SSM 48150

      NHTSA ID #10164599

      • Date Announced: AUGUST 27 2019
      • Additional Info: How to Fix

      Summary: Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-03. Pressurize system to 138kPa(20 psi) and hold 5 hours. If

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    • TSB #SSM 48106

      NHTSA ID #10163592

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Follow Cooling System Pressure Test procedure in WSM, Section 303-03, and pressurize system to 13

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    • TSB #TSB 19-2208

      NHTSA ID #10162071

      • Date Announced: JUNE 27 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

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    • TSB #SSM 48046

      NHTSA ID #10162084

      • Date Announced: JUNE 18 2019
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Escape vehicles built on 01-Aug-2018 and through 14-May-2019 or 2019 MKC vehicles built on or before 14-May-2019 equipped with a 2.0L engine may exhibit an auto start/stop, no auto restart concern with diagnostic trouble code

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    • TSB #TSB 19-2172

      NHTSA ID #10162062

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

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    • TSB #TSB19-2171

      NHTSA ID #10160819

      • Date Announced: MAY 29 2019
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape/MKC vehicles equipped with a 1.5, 2.0L or 2.3L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control module

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    • TSB #SSM 47849

      NHTSA ID #10156569

      • Date Announced: MARCH 07 2019
      • Additional Info: How to Fix

      Summary: Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test procedure in WSM, Section 303-03, pressurize the cooling system t

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    • TSB #SSM 47625

      NHTSA ID #10148741

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test procedure in Workshop Manual(WSM), Section 303-03, pre

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    • TSB #SSM 47462

      NHTSA ID #10144937

      • Date Announced: AUGUST 13 2018
      • Additional Info: How to Fix

      Summary: 2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustio

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    • TSB #SSM 47231

      NHTSA ID #10137132

      • Date Announced: APRIL 11 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicl

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    • TSB #SSM 47204

      NHTSA ID #10137115

      • Date Announced: MARCH 30 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on th

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    • TSB #SSM 47187

      NHTSA ID #10137105

      • Date Announced: MARCH 23 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape/Focus/Transit Connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with DTC P1594 stored in the BCM. If using the FordPass app, the app

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    • TSB #SSM 47000

      NHTSA ID #10138516

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

    • TSB #SSM 47662

      NHTSA ID #10152473

      • Date Announced: NOVEMBER 14 2018
      • Additional Info: How to Fix

      Summary: For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts

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    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSE

    • TSB #SSM 47158

      NHTSA ID #10137094

      • Date Announced: MARCH 15 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated MIL on with DTC P051B. This DTC sets when the PCM detects a sensor offset greater than a calibrated threshold just prior to engine cranking or if it d

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    FUEL SYSTEM, GASOLINE

    • TSB #SSM 47203

      NHTSA ID #10137114

      • Date Announced: MARCH 30 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated MIL on with DTC P051B. This DTC sets if the crankcase pressure sensor voltage is greater than a calibrated threshold. If DTC P051B is set with any oth

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    POWER TRAIN

    • TSB #SSM 47976

      NHTSA ID #10160931

      • Date Announced: MAY 10 2019
      • Additional Info: How to Fix

      Summary: On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

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    • TSB #TSB 19-2017

      NHTSA ID #10155548

      • Date Announced: FEBRUARY 05 2019
      • Additional Info: How to Fix

      Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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    • TSB #TSB 19-2017

      NHTSA ID #10156860

      • Date Announced: FEBRUARY 05 2019
      • Additional Info: How to Fix

      Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #18U12

      NHTSA ID #10137150

      • Date Announced: APRIL 09 2018
      • Additional Info: How to Fix

      Summary: Certain 2018 Model Year Escape and MKC Vehicles - Transmission Bell Housing Bolt TorqueCertain 2012-2016 Model Year F-450 ? F-750 and F-59 Commercial Stripped Chassis Vehicles Equipped with a 6.8L Engine - Camshaft Roller Follower Replaceme

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    • TSB #SSM 47170

      NHTSA ID #10137101

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. B

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    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #SSM 47750

      NHTSA ID #10153970

      • Date Announced: JANUARY 17 2019
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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    • TSB #TSB 18-2246

      NHTSA ID #10144913

      • Date Announced: AUGUST 17 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles with a 1.5L Ecoboost engine and built on 2-Feb-2017 and through 3-Aug-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM).

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    • TSB #tsb18-2210

      NHTSA ID #10144191

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1Jun2018 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Follow the Service

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    • TSB #tsb18-2178

      NHTSA ID #10144180

      • Date Announced: JULY 04 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 01-Jun-2018 may exhibit an illuminated MIL (wrench) lamp with diagnostic trouble code (DTC) P061E stored in the powertrain control module (PCM). Foll

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    • TSB #SSM 47263

      NHTSA ID #10137144

      • Date Announced: APRIL 25 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with a 1.5L or 2.0L EcoBoost engine may exhibit an illuminated powertrain malfunction indicator (wrench) lamp with DTC P061E stored in the powertrain control module (PCM). Clear the DTC and return the vehi

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    • TSB #SSM 47238

      NHTSA ID #10137135

      • Date Announced: APRIL 16 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM). Inspect the crankcase pressure sensor tube at t

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    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

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    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 47000

      NHTSA ID #10140315

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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    POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

    • TSB #TSB 19-2017

      NHTSA ID #10156860

      • Date Announced: FEBRUARY 05 2019
      • Additional Info: How to Fix

      Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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    ELECTRICAL SYSTEM

    • TSB #SSM 48123

      NHTSA ID #10164497

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

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    • TSB #SSM 48053

      NHTSA ID #10162087

      • Date Announced: JUNE 24 2019
      • Additional Info: How to Fix

      Summary: Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

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    • TSB #SSM 47850

      NHTSA ID #10159489

      • Date Announced: APRIL 26 2019
      • Additional Info: How to Fix

      Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

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    • TSB #SSM 47937

      NHTSA ID #10159498

      • Date Announced: APRIL 16 2019
      • Additional Info: How to Fix

      Summary: SSM 47937 - 2019 MKC, 2018-2019 Escape - 2.0L - Auto Start/Stop - No Auto Restart After An Auto Stop Event With DTC P164C Some 2018-2019 Escape vehicles built on or after 01-Aug-2018 or 2019 MKC vehicles equipped with a 2.0L engine may exh

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    • TSB #SSM 47875

      NHTSA ID #10156594

      • Date Announced: MARCH 18 2019
      • Additional Info: How to Fix

      Summary: Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module

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    • TSB #SSM 47824

      NHTSA ID #10155575

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

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    • TSB #SSM 47824

      NHTSA ID #10156887

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

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    • TSB #SSM 47821

      NHTSA ID #10156885

      • Date Announced: FEBRUARY 21 2019
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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    • TSB #SSM 47821

      NHTSA ID #10155573

      • Date Announced: FEBRUARY 21 2019
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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    • TSB #SSM 47784

      NHTSA ID #10156871

      • Date Announced: FEBRUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer connecte

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    • TSB #SSM 47784

      NHTSA ID #10155559

      • Date Announced: FEBRUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer connecte

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    • TSB #SSM 47750

      NHTSA ID #10153970

      • Date Announced: JANUARY 17 2019
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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    • TSB #SSM 47748

      NHTSA ID #10153968

      • Date Announced: JANUARY 17 2019
      • Additional Info: How to Fix

      Summary: Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. The FDIM utilizes a ramp up and ramp do

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    • TSB #SSM 47735

      NHTSA ID #10153921

      • Date Announced: JANUARY 07 2019
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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    • TSB #SSM 47722

      NHTSA ID #10153951

      • Date Announced: DECEMBER 19 2018
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Escape, Transit Connect and EcoSport vehicles equipped with a keyed ignition and a factory invoiced accessory (FIA) VSS may exhibit intermittent alarm activation with lights flashing and the horn sounding after a loud noise a

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    • TSB #SSM 47711

      NHTSA ID #10153948

      • Date Announced: DECEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of t

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    • TSB #SSM 47703

      NHTSA ID #10153944

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen

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    • TSB #SSM 47575

      NHTSA ID #10148724

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the

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    • TSB #SSM 47538

      NHTSA ID #10149770

      • Date Announced: SEPTEMBER 21 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however

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    • TSB #SSM 47513

      NHTSA ID #10149756

      • Date Announced: SEPTEMBER 11 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on 28-Jul-2016 and through 23-Aug-2018 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display

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    • TSB #SSM 47508

      NHTSA ID #10149754

      • Date Announced: SEPTEMBER 10 2018
      • Additional Info: How to Fix

      Summary: Some 2014-2018 Escape vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part BCM. Inspect the BCM for the presence of fuse F88. If the fuse is missing, install the correct size

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    • TSB #TSB 18-2246

      NHTSA ID #10144913

      • Date Announced: AUGUST 17 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles with a 1.5L Ecoboost engine and built on 2-Feb-2017 and through 3-Aug-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM).

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    • TSB #SSM 47467

      NHTSA ID #10144939

      • Date Announced: AUGUST 15 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the

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    • TSB #SSM 47470

      NHTSA ID #10144942

      • Date Announced: AUGUST 15 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on or after 28-Jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC ope

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    • TSB #SSM 47444

      NHTSA ID #10144930

      • Date Announced: AUGUST 02 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

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    • TSB #tsb18-2229

      NHTSA ID #10144197

      • Date Announced: JULY 27 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with BLIS and CTA built on or before 4-May-2018 may exhibit BLIS and CTA fault messages in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U3000:46 stored in the side obstacle detecti

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    • TSB #SSM 47430

      NHTSA ID #10144219

      • Date Announced: JULY 26 2018
      • Additional Info: How to Fix

      Summary: If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing

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    • TSB #SSM 47424

      NHTSA ID #10144213

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be du

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    • TSB #tsb18-2210

      NHTSA ID #10144191

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1Jun2018 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Follow the Service

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    • TSB #tsb18-2178

      NHTSA ID #10144180

      • Date Announced: JULY 04 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 01-Jun-2018 may exhibit an illuminated MIL (wrench) lamp with diagnostic trouble code (DTC) P061E stored in the powertrain control module (PCM). Foll

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    • TSB #SSM 47397

      NHTSA ID #10144199

      • Date Announced: JULY 02 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to

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    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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    • TSB #SSM 47379

      NHTSA ID #10143102

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #SSM 47229

      NHTSA ID #10137130

      • Date Announced: APRIL 11 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem elec

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    • TSB #SSM 46933

      NHTSA ID #10127419

      • Date Announced: NOVEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles with electronic manual temperature control (EMTC) and ford original accessory (FOA) or factory invoiced accessory (FIA) scalable remote start systems may exhibit a concern of the air distribution and temperatu

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    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

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    ELECTRICAL SYSTEM:WIRING

    • TSB #SSM 47086

      NHTSA ID #10136602

      • Date Announced: FEBRUARY 16 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine and built on or before 24-Jan-2018 may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB,

      More Information »

    ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

    • TSB #SSM 47784

      NHTSA ID #10156871

      • Date Announced: FEBRUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer connecte

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    VISIBILITY

    • TSB #SSM 48130

      NHTSA ID #10164508

      • Date Announced: AUGUST 09 2019
      • Additional Info: How to Fix

      Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

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    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      NHTSA ID #10164508

      • Date Announced: AUGUST 09 2019
      • Additional Info: How to Fix

      Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

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    VISIBILITY:SUN ROOF ASSEMBLY

    • TSB #SSM 47678

      NHTSA ID #10152479

      • Date Announced: NOVEMBER 21 2018
      • Additional Info: How to Fix

      Summary: 2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). This is the normal vent position for optimal noise, vibration, harshness (NVH) and windnoise

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    STRUCTURE

    • TSB #SSM 47909

      NHTSA ID #10159502

      • Date Announced: APRIL 04 2019
      • Additional Info: How to Fix

      Summary: SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over to

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    • TSB #TSB 19-2056

      NHTSA ID #10156484

      • Date Announced: MARCH 01 2019
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. T

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    • TSB #17-2218

      NHTSA ID #10127394

      • Date Announced: NOVEMBER 03 2017
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the pro

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    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #TSB 19-2056

      NHTSA ID #10156484

      • Date Announced: MARCH 01 2019
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. T

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    • TSB #SSM 47430

      NHTSA ID #10144219

      • Date Announced: JULY 26 2018
      • Additional Info: How to Fix

      Summary: If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing

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    LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

    • TSB #SSM 47430

      NHTSA ID #10144219

      • Date Announced: JULY 26 2018
      • Additional Info: How to Fix

      Summary: If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing

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    TIRES

    • TSB #TSB 18-2331

      NHTSA ID #10152457

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition.

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    • TSB #SSM 47634

      NHTSA ID #10152463

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a m

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    • TSB #tsb17-2207

      NHTSA ID #10125067

      • Date Announced: OCTOBER 20 2017
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition.

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    WHEELS

    • TSB #TSB 18-2331

      NHTSA ID #10152457

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition.

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    TRAILER HITCHES

    • TSB #SSM 47430

      NHTSA ID #10144219

      • Date Announced: JULY 26 2018
      • Additional Info: How to Fix

      Summary: If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing

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    SEATS

    • TSB #TSB 18-2361

      NHTSA ID #10153931

      • Date Announced: DECEMBER 04 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

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    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #SSM 47784

      NHTSA ID #10156871

      • Date Announced: FEBRUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer connecte

      More Information »

    • TSB #tsb18-2229

      NHTSA ID #10144197

      • Date Announced: JULY 27 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with BLIS and CTA built on or before 4-May-2018 may exhibit BLIS and CTA fault messages in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U3000:46 stored in the side obstacle detecti

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    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #SSM 46862

      NHTSA ID #10125080

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some owners of 2013-2018 Escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. This is due to the convex camera lens to provide as much viewing angle as p

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    EQUIPMENT

    • TSB #SSM 47909

      NHTSA ID #10159502

      • Date Announced: APRIL 04 2019
      • Additional Info: How to Fix

      Summary: SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over to

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    • TSB #TSB 19-2017

      NHTSA ID #10155548

      • Date Announced: FEBRUARY 05 2019
      • Additional Info: How to Fix

      Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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    • TSB #SSM 47749

      NHTSA ID #10153969

      • Date Announced: JANUARY 17 2019
      • Additional Info: How to Fix

      Summary: Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

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    • TSB #SSM 47735

      NHTSA ID #10153921

      • Date Announced: JANUARY 07 2019
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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    • TSB #SSM 47724

      NHTSA ID #10153953

      • Date Announced: DECEMBER 19 2018
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Escape vehicles equipped with Sirius satellite radio with a 4G telematics control unit (TCU) built on or before 31-Oct-2018 may exhibit an intermittent loss of satellite radio reception while displaying an acquiring signal me

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    • TSB #TSB 18-2361

      NHTSA ID #10153931

      • Date Announced: DECEMBER 04 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

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    • TSB #SSM 47575

      NHTSA ID #10148724

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the

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    • TSB #SSM 47519

      NHTSA ID #10149759

      • Date Announced: SEPTEMBER 13 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Escape vehicles built on or before 26-Aug-2018 and 2016-2018 Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stor

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    • TSB #SSM 47499

      NHTSA ID #10144949

      • Date Announced: AUGUST 30 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Explorer and Escape vehicles equipped with a 4G TCU modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. If normal Workshop Manual (WSM) diagnosis and testing

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    • TSB #SSM 47470

      NHTSA ID #10144942

      • Date Announced: AUGUST 15 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on or after 28-Jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC ope

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    • TSB #SSM 47420

      NHTSA ID #10144211

      • Date Announced: JULY 19 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an oily substance near the bellhousing area that could be perceived as an engine oil leak. This condition could be caused by assembly grease on the end of the cranks

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    • TSB #SSM 47416

      NHTSA ID #10144210

      • Date Announced: JULY 18 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part BV6Z-5500-D with a solid bushing is

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    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

      More Information »

    • TSB #SSM 47379

      NHTSA ID #10143102

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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    • TSB #18U17-S1

      NHTSA ID #10143110

      • Date Announced: JUNE 01 2018
      • Additional Info: How to Fix

      Summary: Certain 2018 Model Year Escape and MKC Vehicles - Rear Brake Caliper Bolt Torque

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    • TSB #SSM 47238

      NHTSA ID #10137135

      • Date Announced: APRIL 16 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM). Inspect the crankcase pressure sensor tube at t

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    • TSB #SSM 47229

      NHTSA ID #10137130

      • Date Announced: APRIL 11 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem elec

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    • TSB #SSM 47201

      NHTSA ID #10137113

      • Date Announced: MARCH 30 2018
      • Additional Info: How to Fix

      Summary: Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

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    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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    • TSB #SSM 46933

      NHTSA ID #10127419

      • Date Announced: NOVEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles with electronic manual temperature control (EMTC) and ford original accessory (FOA) or factory invoiced accessory (FIA) scalable remote start systems may exhibit a concern of the air distribution and temperatu

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    EQUIPMENT:ELECTRICAL

    • TSB #SSM 47219

      NHTSA ID #10137127

      • Date Announced: APRIL 06 2018
      • Additional Info: How to Fix

      Summary: Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4

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    • TSB #SSM 47040

      NHTSA ID #10140331

      • Date Announced: JANUARY 26 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration.

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    • TSB #SSM 47009

      NHTSA ID #10138524

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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    • TSB #SSM 46930

      NHTSA ID #10127417

      • Date Announced: NOVEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

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    EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

    • TSB #SSM 47187

      NHTSA ID #10137105

      • Date Announced: MARCH 23 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape/Focus/Transit Connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with DTC P1594 stored in the BCM. If using the FordPass app, the app

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47080

      NHTSA ID #10136597

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

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    • TSB #SSM 47040

      NHTSA ID #10138532

      • Date Announced: JANUARY 26 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration.

      More Information »

    • TSB #SSM 47040

      NHTSA ID #10140331

      • Date Announced: JANUARY 26 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration.

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    • TSB #SSM 46854

      NHTSA ID #10125074

      • Date Announced: OCTOBER 04 2017
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Engineering is investig

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 46860

      NHTSA ID #10125078

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

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    EQUIPMENT:AIR CONDITIONER

    • TSB #SSM 48135

      NHTSA ID #10164596

      • Date Announced: AUGUST 14 2019
      • Additional Info: How to Fix

      Summary: Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

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    • TSB #SSM 47850

      NHTSA ID #10159489

      • Date Announced: APRIL 26 2019
      • Additional Info: How to Fix

      Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

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    • TSB #SSM 47335

      NHTSA ID #10143080

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. If a vehicle displays a lack of cooling performance during PDI, inspect for

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    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSM 47722

      NHTSA ID #10153951

      • Date Announced: DECEMBER 19 2018
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Escape, Transit Connect and EcoSport vehicles equipped with a keyed ignition and a factory invoiced accessory (FIA) VSS may exhibit intermittent alarm activation with lights flashing and the horn sounding after a loud noise a

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    • TSB #SSM 47704

      NHTSA ID #10153945

      • Date Announced: DECEMBER 11 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicl

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    • TSB #SSM 47703

      NHTSA ID #10153944

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen

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    • TSB #SSM 47335

      NHTSA ID #10143080

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. If a vehicle displays a lack of cooling performance during PDI, inspect for

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    EQUIPMENT ADAPTIVE

    • TSB #SSM 47909

      NHTSA ID #10159502

      • Date Announced: APRIL 04 2019
      • Additional Info: How to Fix

      Summary: SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over to

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    • TSB #SSM 47735

      NHTSA ID #10153921

      • Date Announced: JANUARY 07 2019
      • Additional Info: How to Fix

      Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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