10.0

really awful
Typical Repair Cost:
$450
Average Mileage:
114,350 miles
Total Complaints:
3 complaints

Most common solutions:

  1. replace cooling pump (3 reports)
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problem #3

May 232014

Escape Hybrid 4 cyl

  • Automatic transmission
  • 130,000 miles

Cars shuts off & message tells you to pull off safely, try doing that at 65 mph in the left lane during rush hour, extremely unsafe. No one has been killed, it's a wonder.

It's a $600 fix & the part (battery cooling pump) is on back order for 3 weeks (care to make a guess as to why this part can't be kept in stock?). This appears to be a common problem but no recall.

- Charles M., berkeley springs, WV, US

problem #2

Oct 012013

Escape Hybrid

  • Automatic transmission
  • 130,000 miles

I just want to say that when I bought my Escape, it was because I fell in love with the car. The look of it. The feel of it. How it drove. How much gas money I saved….

There’s just one problem, and it’s probably one of the worst things that can happen to me while driving. If I’m going highway speeds or driving for a good amount of time, the car starts to stall and it will eventually just shut down completely while I’m driving and tell me to “Please Stop The Car Safely”. I no longer feel safe driving my car and anytime my boyfriend is driving and he takes his foot off the gas I get that sense of panic that the car stopped again. I want to feel safe in the car that I love.

I’m paying monthly installments on this car and would really love not to have to refinance and get a new car, but if there is no recall for this soon, I will have to do just that. It’s just really annoying. I commute from Rockford, IL to South Elgin, IL almost every day. I can’t take the shorter route which is the highway for fear that my car will shut down on me and will result in an accident somehow. My car has already shut down on the highway before, there was road construction everywhere, I had NO where to pull over and was scared for my life. I saw that many other people with these cars were having these same problems. I believe that if I get a new part it will do the same thing and don’t want to waste so much money on something that’s not going to make a difference. I just want my car to work right..

This is really the ONLY problem I’m having and it is a really dangerous one..

- Brittany K., Rockford, IL, US

problem #1

Feb 182012

Escape Hybrid

  • Automatic transmission
  • 83,000 miles

Car dies at speed. No warning, just a light that says "Stop Safely Now". I guess they're crossing their fingers that that's even possible. Happened to us on the freeway 33 times trying to get home. Turn off the engine and it starts back up. This is incredibly dangerous and someone is going to be hurt or killed if they haven't already. Lots of others have had the same problem with this model and year. It's the result of a faulty cooling pump. Ford needs to do a recall. I believe it's negligent not to do so.

- Buck S., Hayden, ID, US