10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
92,310 miles

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« Read the previous 20 complaints

problem #4

Feb 152010

Escape Hybrid 4-cyl

  • 12,000 miles
A recurring issue with the electrical/brake system of this vehicle was a random-occurring "short" or electrical system glitch that would partially disable the electric power braking system and causing a substantial loss of engine power, which caused the braking capability of the vehicle to be reduced to a barely functioning operational level as well as the loss of power steering. This occurred at least 20-times during our first 22-months of ownership. This sudden and severe lack of braking required the vehicle to have the transmission downshifted to a lower forward gear and a hard mechanical effort applied to the brake pedal and steering wheel to bring the vehicle to a stop. With the vehicle stopped, the ignition could be turned-off and the key removed. When the key was re-inserted and turned to "start", the vehicle would always start as if the entire electrical system had "reset". this required a total of five (5) different multiple-day repairs at the local Ford dealer in attention to the normal maintenance intervals service. Each of the 5-"power problem" repairs were found to be from different causes, including but not limited to: Faulty starting-battery location and wiring harness damage, faulty wiring assembly (different location), ABS brake sensor module. The Ford dealer we purchased the vehicle from, and Ford corporate ultimately did not stand behind our purchased "Ford premium service plan" or our purchased "Ford extended service mileage contract" costing us over $2,000 of out-of-pocket and "non-covered" plan expenses. Because of the random and severely unsafe power and braking conditions of this vehicle, in addition to the excessive repairs and finally the non-resolution attitude and non-performance of the Ford Motor Company, we sold this vehicle as a dealer trade-in for the purchase of a new SUV from a different manufacturer and dealer.

- Markleeville, CA, USA

problem #3

Oct 132013

Escape Hybrid 4-cyl

  • 43,000 miles
While driving on the highway, my check engine light came on and the car immediately switched from gas to electric. From that point on, the car would not transition back to gas. Took the car to Ford and had to have the throttle body and motor assembly replaced.

- Miami , FL, USA

problem #2

Sep 272013

Escape Hybrid 4-cyl

  • 78,000 miles
9-27-2013, my car was idling weird at a red light. I looked at the RPM gauge and it was bouncing erratically. At some point my wrench dash light came on. I was driving thru a neighborhood at the time so my car seemed to be ok going between 30-40 mph, but at every red light my car seemed like something was wrong. It wasn't going into electric mode like it normally would. I drove on the interstate for a mile and my car would not accelerate over 40-45 mph so I put on my hazards and did my best driving in traffic. The escape was acting like it was dying at one point and started decelerating so then I kept pressing the gas pedal to the floor and it still wouldn't go over 45 mph. I stopped at a red light about a mile from my house and turned the entire car off and sat for a minute or so. When I started it back up the wrench light was off. I took the car to my nearest Ford dealership the next morning and was told that no diagnostic codes were coming up but the tech did some special tests and determined that my mass air flow sensor needs to be replaced. So that's what they did. I asked if they could also replace the throttle body and he told me that they would have to send the part to Ford and if there wasn't anything wrong with it they would be out that money so they could not replace the throttle body. My car is at ~78,000 miles so this seems like a problem I should not be having. My wrench light came on once back on 7-22-13, on a road trip but we pulled over on the side of the road, turned the car off and back on and it never came on again until 9-27-13. My car had been idling weird right before my last oil change on Aug 30, 2013. I mentioned it to my Ford tech then and no diagnostic codes came up so they did a fuel induction cleaning service costing me $145.95. I'm not sure that this even necessary.

- Millington, TN, USA

problem #1

Aug 082013

Escape Hybrid 4-cyl

  • 79,985 miles
Driving approximately 35-40 mph for about 15 minutes. Suddenly vehicle lost power and would not accelerate. A "wrench" warning light on the instrument cluster also illuminated, which has never occurred in the past. I have owned the vehicle since new and have never had any engine related problems.maximum speed was now 22-25 mph. Pressing the accelerator pedal to the floor did not increase engine speed or vehicle speed. Engine RPM was around 1500-1800 RPM according to tachometer. Due to faster traffic slowing behind me I had to pull to the side of the road for safety. Engine continued to operate but would not work properly. I turned the vehicle off, waited a minute and restarted the engine. Wrench light came on again and I had a scary drive back at 25 mph with my kids in the car and traffic speeding around me. Woke up early the next morning to bring in for service and the wrench light was now off and the engine worked normally. It has been 4 days since and the problem has not reappeared. Problem is I am now afraid to drive on the highway or for long distances, and my wife will not drive the vehicle at all.

- Metairie, LA, USA