2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,708 miles

About These NHTSA Complaints:

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problem #12

Dec 032012

Excursion

  • 170,000 miles
The contact owns a 2000 Ford Excursion. The contact stated that the headlight switch detached from the vehicle. The vehicle was taken to the dealer, who diagnosed that the headlight switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 170,000.

- Los Lunas , NM, USA

problem #11

May 132008

Excursion 10-cyl

  • 101,000 miles
The contact owns a 2000 Ford Excursion. As stated in NHTSA campaign id number 01V075000 (exterior lighting:headlights:switch), the head lamp switch knob fractured and separated. The dealer and manufacturer informed the contact that his VIN was not included in the recall. The failure mileage was 101,000 and current mileage was 101,650. Updated 06/17/08.

- Walled Lake, MI, USA

problem #10

Feb 032006

Excursion 4WD 10-cyl

  • Automatic transmission
  • 70,000 miles
- the contact stated that the 2000 Ford Excursion had a defective switch. The headlamp switch fractured and separated form the headlamp. He used a pair of pliers to turn what was left of the headlight switch to turn the lights on. The contact stated that he currently has 88,275 miles on. At the time of the first failure the vehicle had an odometer reading of 70,000 miles. He was informed by the dealership that there was recall 01V075000. He was informed that this vehicle didn't qualify for the recall. The contact will be filing a complaint with the manufacturer and will submit with hard copy.

- San Diego, CA, USA

problem #9

Mar 142006

Excursion 4WD 10-cyl

  • Automatic transmission
  • 45,000 miles
: the contact stated the knob for the headlights has detached from the vehicle. There is a NHTSA recall, # 01V075000, regarding the headlight switch. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN.

- Southwick, MA, USA

problem #8

Jun 112005

Excursion 4WD 10-cyl

  • Automatic transmission
  • 88,000 miles
The headlight switch knob broke and separated from the switch. Consumer matched the recall campaign that was already in effect, but it does not cover the owners vehicle although the problems were exactly the same. There were no problems or warnings before the knob broke.

- Danville, CA, USA

problem #7

May 022005

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • 139,000 miles
Head light switch knob fracture at dash board connection. Headlight switch knob fell off. Unable to turn headlights on - safety issue. Other NHTSA that has same issue with same yr and model 01V075000. Ford says not according to my VIN.

- Berlin, CT, USA

problem #6

Apr 022005

Excursion 10-cyl

  • Automatic transmission
  • 74,000 miles
Button which turns on headlights broke off of switch. I found that there was a recall for 2000 Excursion for this particular defect but when I went to the dealership and later called Ford they claimed that my vehicle was not included in the recall. They insist that I have to buy the $85 headlight assembly just to get the $5 knob. I am currently using a pair of needlenose pliers to turn headlights on and off which is unsafe when driving.

- Concord, NC, USA

problem #5

Oct 172004

Excursion 4WD 10-cyl

  • Automatic transmission
  • 82,000 miles
I went to turn on my headlights and the knob broke. I am unable to turn on my headlights without using a pair of plyers. I have been trying to find a replacement knob and one is not available without buying from Ford the whole headlamp switch for $85. All I need is a 5.00 knob. I saw on your website that certain 2000 Ford Excursion with this same problem were recalled to fix this problem. Ford is saying mine in not included in the recall. I don't understand that if this was a problem, how they can only recall certain ones.

- Smithfield, NC, USA

problem #4

Sep 102003

Excursion 8-cyl

  • Automatic transmission
  • miles
While driving, the consumer was informed by a police officer that the tail lights and brake lights were inoperative. The consumer also stated the windshield wiper motor was inoperative and there was a recall on both problems.

- Phenix City, AL, USA

problem #3

May 172003

Excursion 8-cyl

  • Automatic transmission
  • 48,600 miles
While turning on headlamp switch it came off in my hand. Took vehicle to dealer regarding recall #01S09 was told only vehicles built at Kentucky plant 10/8 - 10/30/99 were covered. My vehicle was built 11/6/99. Dealer refused to replace part free.

- Cypress, TX, USA

problem #2

Feb 262003

Excursion 8-cyl

  • Automatic transmission
  • 42,898 miles
The experienced the same problem as stated in recall#01V075000, however the vehicle identification number was included. Scc

- Kitty Hawk, NC, USA

problem #1

Aug 042001

Excursion

  • miles
While turning on headlights switch broke off. Contacted dealer, and dealer stated vehicle was not on recall.

- Colorado Springs, CO, USA