really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,700 miles

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problem #2

May 032005

Excursion 4WD 8-cyl

  • Automatic transmission
  • miles
Contact states: 2002 Ford Excursion serious design defect in rear hatch door system. If bottom doors are shut after hatch is lowered, hatch down first and then shut the door very lightly the rear window shattered and crashed to the ground. No warning sticker, but there was directions in the owner's manual. Went to Ford dealer and did not get any results.

- Long Beach, CA, USA

problem #1

Dec 092004


  • Automatic transmission
  • 27,400 miles
When closing the back hatch the tailgate glass shattered without warning. No injuries reported. The dealer was notified. Please provide additional information.

- Britton, MI, USA