10.0

really awful
Crashes / Fires:
0 / 17
Injuries / Deaths:
1 / 0
Average Mileage:
78,287 miles

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« Read the previous 20 complaints

problem #13

Apr 282007

Expedition 4WD 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2002 Ford Expedition. While driving approximately 40 mph the contact heard a very loud sound from underneath the hood of the vehicle. The sound was derived from a spark plug that was ejected from the cylinder head. The failure caused the contact to swerve across two lanes of traffic and drive into someone's yard. The vehicle shut off, and was towed to a mechanic. The mechanic confirmed that the ejected spark plug was indeed the cause of failure. The current mileage is 72,502, and the failure mileage was unknown.

- Even Praire, MN, USA

problem #12

Apr 222007

Expedition 8-cyl

  • Automatic transmission
  • 75,000 miles
The contact owns a 2002 Ford Expedition. The vehicle was parked and a neighbor notified the contacxt that vehicle was on fire. The fire fighters and police departments were called. The hood burned off the vehicle. The paint on the driver's side burned off the vehicle, the driver's side windshieldwas missing, and the interior was completely destroyed. The driveway was also damaged, and a tree burned. A police report was filed. Ford stated that there was nothing that they could do. However, he gave them his VIN and never received a call to confirm if this vehicle was affected by the recall NHTSA recall number: 06E056000). The failure and current mileage were 75,000.

- Sarasoda, FL, USA

problem #11

Feb 212007

Expedition 8-cyl

  • Manual transmission
  • 63,000 miles
2 - electrical problems the first problem resulted in about $800 worth of repairs - a wire underneath the dash grounded itself on the frame of the automobile. This showed itself by blowing several fuses as well a shutting down the ability to put the car in gear once started. It took several weeks to realize the exact problem. Replacing fuses helped, but blow several days later. Many options such as the power windows, radio, rear wipers, running board lights, interior lights, etc. Would not work. The second instance is even more alarming - the speed control deactivation switch caught fire while in the garage. My wife was at home at the time. She needed something out of the car. When she opened the door to the garage she noticed that the garage was full of smoke. She called 911. The fire department got the car out and extinguished the fire.... we were lucky.

- Powder Springs, GA, USA

problem #10

Jan 242006

Expedition 4WD

  • Automatic transmission
  • 97,400 miles
My 2002 Ford Expedition's windshield wipers and audio system would not function in any position except park. I took the vehicle in on Jan. 24 and was told that since the vehicle audio and wiper system functioned properly. I got a call later in the day saying that the vehicle's wipers and audio system displayed the malfucntion that I had described. I was also told that there was severe corrsion around some of the eletrical parts. The service tech suspected a leak but could not tell where the leak was coming from. The dealership replaced the corroded part for the amount of $1065.70 and released the car to me. On Jan. 31, my husband noticed at 5:00 a.M as he was preparing for work that the audio system was blasing and the dash board was lit. He attempeted to start the car, but it wouldn't. he called the dealership at 8:00 a.M to report the problem. A towing company was contacted at this time. At approximately 12 noon, my husband attemted to start the car again. This time it started and my husband drove the vehicle to the dealership. The "service engine" light remained on, and the vehicle drove "rough". on arrival at the dealership, a small fire started under the hood of the vehicle. The starter had burned (according to the service tech). The starter was replaced on Feb. 6. the service manager then reported that a leak was detected, and he suspected that it was coming from the top of the windshield (we told them that we replaced the windshield in July because of a small whole from a rock in the road). We paid an additional $335 for the replacement of the starter. We carried the vehicle back to the glass delearship and had them run a "wet" test with my husband as a witness. Water did not enter the vehicle through the windshield. As an extra precaution we had extra sealant placed around the windshield. Upon further investigation, I learned that the wipers may have a malfunction that causes water to enter the dash after rain or snow. Both occurances started after rain.

- Savannah, GA, USA

problem #9

Mar 132005

Expedition 8-cyl

  • Automatic transmission
  • 45,000 miles
2002 Ford Expedition exploded in garage resulting in a total loss of the vehicle and home.

- Stockbridge, GA, USA

problem #8

Sep 122005

Expedition 6-cyl

  • Automatic transmission
  • 64,000 miles
My 2002 Ford Expedition spontaneously caught fire on September 12, 2005 while it was parked in front of my home (with the keys out, doors locked, windows up, etc.) a neighbor's lawn servicer saw the fire and rang our doorbell to alert us. I called 911, but by the time the fire department got there, the entire front end of the truck had literally melted away in the fire. The hood, front glass, front tires, front panel, etc. Were completely destroyed and the truck is a total loss. The fire burned and destroyed a large patch of grass and blackened the pavement in front of my home. Thankfully, no one was injured.

- Pembroke Pines, FL, USA

problem #7

Jul 012002

Expedition 8-cyl

  • Automatic transmission
  • 500 miles
The vehicle will take off by itself without pressure being put on the accelerator pedal. The steering was pulling to the left. Also, the door locks will lock by themselves. The vehicle ran out of fuel several times while the fuel gauge showed there was still fuel. When turning on either of the turn signals the windshield wipers come on. The red battery cable was hot. The remote controlled rearview mirrors acted as if there was a crossing of the wires. When pressing the button for one direction vehicle went the other way. Consumer believed that the problem was the computer /electrical system. The dealership could not find the cause of the problem. The consumer contacted the manufacturer, and they told him to take vehicle to a dealer.

- Beaumont, TX, USA

problem #6

Jul 292005

Expedition 4WD 8-cyl

  • Automatic transmission
  • 70,000 miles
The contact owned a 2002 Ford Expedition and on Friday a spark plug blew out the side of the engine through the right cylinder head and caused the vehicle to lose power.

- Sand Lake, MI, USA

problem #5

Jul 022005

Expedition

  • miles
My neighbor's 2002 Ford Expedition caught their house on fire. My home caught on fire due the the size of the fire. Both home suffered extensive damage as a result of the fire.

- Kingwood, TX, USA

problem #4

May 162005

Expedition 8-cyl

  • Automatic transmission
  • 81,000 miles
Neighbor was leaving for the store and smelled smoke. Saw fire and knocked on the door and told consumerthat the truck was on fire. Called 911, and emptied two fire extinguishers trying to put out the fire. The fire department stated that the fire was started from an electrical source. Also, notified consumer of three other cases just within houston.

- Houston, TX, USA

problem #3

Mar 162005

Expedition

  • Automatic transmission
  • 101,000 miles
While driving 10 mph consume heard a knocking noise coming from under the hood. Dealership informed the consumer of the blown spark plug. The problem was not resolved.

- Joliet, IL, USA

problem #2

May 032004

Expedition 4WD 8-cyl

  • Automatic transmission
  • 48,000 miles
Vehicle unexpectedly caught on fire while it was parked. Manufacturer was contacted by owner, and was aware of the problem.

- Flushing, NY, USA

problem #1

Jun 272003

Expedition

  • 31,000 miles
The consumers vehicle experienced symptoms of a recall related to a courtesy light or lights that might overheat. The consumers vehicle was not included in the recall due to VIN.

- Callahan, FL, USA