really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
110,581 miles

About These NHTSA Complaints:

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problem #13

Feb 212017


  • 170,000 miles
The seat belts front, passenger side unlock by themselves while in motion. It can happen during city or highway driving. This has not been repaired by anyone and is factory original. Seems like a danger to passengers.

- Mesa, AZ, USA

problem #12

Dec 212010


  • 123,000 miles
The contact owns a 2002 Ford Expedition. The contact stated that the vehicle's driver side seat belts would unlatch independently. The failure occurred without warning. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.

- Scottsdale, AZ, USA

problem #11

Apr 302014


  • 160,000 miles
On multiple occasions the driver's side seat belt has randomly unbuckled itself for no apparent reason. If an accident were to occur the seat belt may not be considered a reliable restraint which could result in serious injury or death. After multiple complaints from several consumers this safety device should be investigated.

- Elizabethton, TN, USA

problem #10

Dec 142014

Expedition 4WD 8-cyl

  • 180,000 miles
While driving, the driver and passenger seatbelts in the front will randomly unlock. This car has not been in any accidents. The equipment is factory originals. This has become a real safety issue as we never know when they are going to unlock.

- Bakersfield, CA, USA

problem #9

Jun 072004

Expedition 8-cyl

  • 35,000 miles
Be driving any speed it works and both seat belts locking latch will release while driving. It has got worse the front passenger side will not latch any more.

- San Angelo, TX, USA

problem #8

Feb 082013


  • 100,000 miles
Both drivers side and passenger latches unbuckle at random times. Despite secure entry confirmed.

- Bakersfield, CA, USA

problem #7

Jul 082013

Expedition 8-cyl

  • 151,919 miles
Driver's seat belt randomly unlatches while driving despite having been properly latched to start.

- Gilbert, AZ, USA

problem #6

May 142013

Expedition 8-cyl

  • 107,000 miles
The seat belt randomly comes unfastened. At first I thought I wasn't buckling it properly but have since begun yanking on it to make sure it was buckled each time I drive it. It just releases on its own, whether I am going 10-20 miles per hour or freeway speed. It is happening more often, sometimes several times each trip.

- Stillwater, MN, USA

problem #5

Feb 012013

Expedition 8-cyl

  • 183,000 miles
While driving down the road my wifes seatbelt became unbuckled. Then, on 2/27/2013 when I put my vehicle into reverse, my seatbelt came unbuckled. For both seats to become unbuckled with no external influence convinces me we are not safe in our 2002 Ford Expedition.

- Gallatin, TN, USA

problem #4

Nov 282011

Expedition 8-cyl

  • 162,632 miles
We were rear ended while sitting at a redlight. The impact was hard enough to launch the 6000 lb Expedition 20-30 feet into the intersection. 2 out of 5 seat belts opened up and those 2 occupants went flying around in the car. Thank god it was not a head on collision. I never retested or checked the seatbelts and the vehicle was totaled and sent to a salvage yard in nc by travelers insurance. Injuries were whip lash, strained necks and cervical compression and concussions.

- Barboursville, VA, USA

problem #3

Jan 032011


  • 45,000 miles
Drivers seatbelt unlatches randomly. It occurs at least once a day. I have done nothing at this point. The dealer said it would cost 150 to fix on my own. The 2001 model has a recall on this and they are fixing those for free.

- Torrance, CA, USA

problem #2

Aug 102009


  • miles
Seat belt will no longer latch.

- Temperance, MI, USA

problem #1

Dec 052006

Expedition 8-cyl

  • Automatic transmission
  • 20,000 miles
Seat belt locking latch will release while driving. This is a random condition. The dealer could not reproduce the event in the shop and said nothing was wrong. This problem has progressively gotten worse. I will have to fix the problem since I am out of warranty now, but this is a Ford problem I have seen noted on other complaints submitted.

- Hawthorne, FL, USA