10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
43,636 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Apr 272018

Expedition

  • 65,545 miles
Vehicle was involved in an accident on a highway. Heavy front end damage. No deployment of airbags. Was advised on this model airbags sensors were placed lower than on current models. I am concerned that they did not deploy.

- Coal City, IL, USA

problem #3

Jul 162017

Expedition

  • 38,000 miles
Takata recall air bags did not deploy severe front end collision totaled

- Wauconda, IL, USA

problem #2

Sep 282016

Expedition

  • 21,000 miles
I was involved in a major front end collision yesterday that is most likely resulting in totaling my brand new car. My entire front end is demolished and frame was definitely effected as car doors couldn't even be opened. With all that said my air bags didn't deploy, the safety feature that is supposed to protect my family and I god forbid we get in an accident which we did and I want to know why! I contacted Ford last night and they referred my to my dealership and when I called my dealership they told me they don't make the cars! I just want answers.

- Bangor, PA, USA

problem #1

Feb 132016

Expedition

  • 50,000 miles
The contact rented a 2015 Ford Expedition. While driving approximately 30 mph, the vehicle accelerated independently and crashed through a telephone pole and a tree. The air bags failed to deploy. The contact stated that smoke entered the vehicle after the crash. The vehicle was towed to an independent facility. A police report was filed. There were no injuries. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Richmond Heights, OH, USA