10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 49,599 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2016 Ford Expedition. Consumer writes in regards to a malfunction with the accelerator.
- Lake Havasu City, AZ, USA
8/31/18: Traveling 55 mph and suddenly lost all pedal power on I-40, only able to coast to shoulder. We waited 3 hours on the side of the road for a tow truck while traffic whizzed by dangerously close to our vehicle. Vehicle towed to flagstaff, AZ nearest city, however it was Friday after hours and the dealership was closed until Tuesday morning due to the labor day holiday. We were stranded in flagstaff until 9/4/18, unable to get authorization for a rental car until it was determined if it was covered by a warranty. Ultimately, they replaced the throttle body. There are many complaints of this same vehicle on the internet. We believe this should be investigated further and recalled if necessary. Please see letter below
- Irvine, CA, USA
While driving the vehicle loses all power and decelerates. The powertrain wrench light comes on and vehicle code is show P2112. This has happened on 3 recent occasions. Very dangerous when all of a sudden the power is gone! Aug. 27, 2018, driving home from my son's football game I lost all power on a dark winding country road and had limited access to pull over safely with my young child in the backseat. The vehicle was shaking and would not move forward. I was able to get it towed. The following day my husband hooked his code reader and the code presented P2112 powertrain fault. It started fine and we thought it was just a glitch. On Wednesday August 28, 2018, we heading to the airport and it did the exact same thing about 20 minutes in. This time we were driving on the highway at 70 mph and had an abrupt deceleration with semis traveling behind us. We quickly pulled over and turned the car off and then back one. We were able to start the vehicle and continue down for about 3 miles before it did it again. Again, we turned vehicle off and started back up. This is an extremely dangerous situation and Ford needs to recall since this is an ongoing issue. Someone is going to get hurt or loss of life.
- Carlisle, PA, USA
The front differential failed causing loud grinding noiise
- Oskaloosa, IA, USA
Started car left my home and pulled out onto the road. I began to accelerate. I reach a speed of approximately 40 mph and I felt a slight shutter and saw a warning indicator wrench light up on the car. I depressed the throttle and found that the vehicle was unresponsive to throttle input. I had to coast along to a stop thankfully I was in a safe area when this occurred. If this event were to occur in certain scenarios the outcome could be fatal. I was able to turn off the car and restart and I now had normal functionally. The vehicle was taken to the local Ford dealership where the informed that this was caused by a faulty throttle body control. From doing some online research this problem appears to have been very prevalent on other Ford models.
- Dublin, OH, USA
On 11-30-2016 with clear weather at about 3 pm traveling at traffic speed of 70 mph on I610 South loop East harris county tx (city of houston) in the 3rd lane right from the right side shoulder of 4 lanes, a "wrench" icon come on the display and said to contact the dealer. Immediately at the same time the Expedition lost all accelerator power. The pedal went limp. A hazardous, perilous drift across the oncoming 2 right lanes to the shoulder was terrifying. By the grace of god we made it to the shoulder without being hit and/or causing a multi car wreck and probable fatalities. The car motor continued running, but there was no acceleration, no power to move the car. The car was towed to the Ford dealer where the throttle body identified as the failure and was replaced. The original part throttle body replaced was part # bl3Z*9E9268A. The new throttle body is part # bl3Z*9E926. I have had this Ford Expedition for 11 months. I learned many throttle body parts on Ford Explorer have been replaced by searching the internet for information. There was no listings of 2016 Expedition having this life threatening failure. I do hope and pray that no one is hurt or killed before this situation is corrected.
- Pasadena, TX, USA
- Union City, CA, USA