10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
34,962 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Sep 082019

Expedition

  • 27,000 miles
09-10-19 my 2017 Ford Expedition has shut down multiple times while driving down the road. The dashboard lights go black and all power is lost, engine, power steering etc. I had the vehicle towed to the dealer on 09-08-19. While it was being towed, the engine compartment caught on fire and the tow truck driver had to put out the fire with an extinguisher. Fortunately, I decided to have the vehicle towed as this entire experience is a life safety matter.

- Boynton Beach, FL, USA

problem #3

Jul 092019

Expedition

  • 36,850 miles
Vehicle started running rough going up a highway on ramp, check engine light came on, pulled over and shut off engine. Restarted engine and it continued to run rough. A couple days later the vehicle stalled while accelerating into an intersection and again the check engine light came on. The electronic throttle body etb assembly has been replaced by the dealer. I feel this is a safety issue, and it should be covered under a recall!

- Arvada, CO, USA

problem #2

May 102018

Expedition

  • 57,000 miles
2017 Ford Expedition. Car was running normal, cruising at 45mph on city street, then unexpected loss of throttle, causing immediate deceleration. Accelerator no longer responding to input. Wrench light came on; had to coast to a stop with traffic coming fast behind me. Shut off car and restarted it, and was able to drive it to the dealership. Dealer replaced faulty electronic throttle body.

- Aurora, IL, USA

problem #1

Oct 222017

Expedition

  • 19,000 miles
On two separate occasions (10/22/17 and 10/27/17) vehicle lost power while driving on freeway, and "check service manual" warning appeared on dash. Vehicle had to be stopped on freeway and then restarted in order to proceed. Serviced by dealer; electonic throttle body determined to be defective, and replaced.

- Everett, WA, USA