definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,000 miles

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problem #5

Aug 112017


  • 160,000 miles
The contact owns a 2002 Ford Explorer. The contact stated that there was a loud abnormal noise and noticed that the sun roof was detached. The vehicle was taken to an unknown independent mechanic who stated that the manufacturer discontinued the part. The dealer was not contacted. The manufacturer was notified of the failure and confirmed that the sun roofs were discontinued. The approximate failure mileage was 160,000.

- James Town, CA, USA

problem #4

Jan 012005


  • miles
The consumer would like to know if Ford has issued a recall to their tsb article no. 620978 referencing the sun roof. The consumer stated there is a problem with the sun roof in how it retracts.

- Hicksville, NY, USA

problem #3

Jun 232004

(reported on)


  • miles
Problems with the material on the moon roof. The vehicle was taken to the dealer who indicated that the manufacturer would only cover the problem if the vehicle was within it's warranty 36000 miles/36 months, the vehicle had 45000 miles. The consumer came across a technical service bulletin which explained the type of problem the vehicle was having SB620978.

- Hicksville, NY, USA

problem #2

Dec 122001


  • miles
Sun roof would riddle while driving. Dealer contacted. Feel free to provide any further information.

- New York, NY, USA

problem #1

Jun 272002

Explorer 4WD

  • miles
Drivers side saftey belt has broken too, air vent has broken too, sunroof design problem too, fuel pump failed at 14000 mi too

- Arvada, CO, USA