10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
4 / 0
Average Mileage:
123,166 miles

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« Read the previous 20 complaints

problem #9

Dec 122012

Explorer 6-cyl

  • 145,000 miles
Three months ago the overdrive light began flashing on my dashboard. The automatic transmission made a loud noise when changing gears. Sometimes the RPM's will rev but the car will not increase in speed.the light will not turn off and the transmission continues to shift harshly.

- Winnetka, CA, USA

problem #8

Oct 212011

Explorer

  • 65,000 miles
Transmission failed for the second time. Failed originally at 65,000 miles and had to be replaced. Failed again 3 years later at 130,000 miles and had a rebuilt transmission installed. 10 months later at 140,000 miles the transmission is leaking and starting to slip. I don't anticipate paying for a 4th transmission on this vehicle. Obviously there is something wrong with the design.

- Naperville, IL, USA

problem #7

Jul 152008

Explorer

  • 62,000 miles
The contact owns a 2002 Ford Explorer. The contact stated that the timing chain belt tensioner failed and caused the vehicle to sound like a diesel truck while driving. The contact took the vehicle to the dealer and was told the engine needed to be replaced. The contact stated the noise had been a problem for over four years, but the dealer could not find anything wrong with the vehicle. The failure mileage was 62,000 and the current mileage was 101,000.

- Bay City, MI, USA

problem #6

Sep 252012

Explorer 6-cyl

  • 152,000 miles
While coming off a freeway my car suddenly jerked and the transmission failed. Causing my vehicle to stop. When trying to move forward the car began to try to roll backwards into the car behind me. I was lucky I was coming to a stop rather then going full speed on the freeway. After much research I have found that this is an all too common problem with this make model and year. The transmission now needs to be completely rebuilt according to 2 mechanics.

- Portland, OR, USA

problem #5

Aug 152012

Explorer 6-cyl

  • 194,000 miles
Transmission failed on the highway at 70mph pulled off exit and continued on city roads to our jobs parking lot and is no longer drive able.

- Rochester, WA, USA

problem #4

Jul 192012

Explorer 6-cyl

  • 203,000 miles
When accelerating on a start, car doesn't shift into 2nd and 3rd gear....unless there is a push or jump into it.

- Houston, TX, USA

problem #3

Jun 252012

Explorer 6-cyl

  • 155,000 miles
While driving car would not shift passed 3rd gear. I had to pull over on a busy highway because I was afraid the engine would explode. I later found out, after researching, that the risk of it shifting into reverse is a common problem with the PO745 error code in 2002 Explorer.

- Pendleton, IN, USA

problem #2

May 152012

Explorer

  • 135,000 miles
As I was driving home from work my fuel gauge went from full to empty and the check gauge light came on then the vehicle died and I lost power steering and the power brakes.

- West Bend, IA, USA

problem #1

Nov 012004

Explorer 4WD 6-cyl

  • Automatic transmission
  • 47,000 miles
None - just driving and engine stops without a sputter on highway at 55-65 mph or just idling, 2/3 dealer determines idle air bypass defective, 2/3 - driving home from dealer it does the same thing, 2/8 - dealer gets vehicle back and reprograms power control module, now it runs rougher than before and dies out more frequently. 2002 Ford Explorer 49K miles [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Lowell, MA, USA