2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,300 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

problem #2

Oct 022007

Explorer 6-cyl

  • Automatic transmission
  • 90,600 miles
Pulling out of a neighbor's driveway, my shift rod cracked off and dangled, leaving the truck immobile. Nothing had preceded this. Due to towing fees, I contacted a local mechanic who was able to bring it to his shop, a mile away, vs. To Ford, which would have required a $200 flatbed tow. This provider tried for 3 weeks to get a part, # 5L2C36529A, told that Ford had 1300 vehicles with this issue. If this had happened on the street, there would have been an accident. Several calls to Ford and local dealerships have been not only unproductive but fruitless and demeaning. We are concerned for others that have this same issue, which Ford (which I have always been loyal to prior to now) has gone out of its way to deny, are going to be endangered and would like a recall investigation, please!

- Shoreview, MN, USA

Add Complaint
problem #1

Aug 112004

Explorer 4WD

  • Automatic transmission
  • 64,000 miles
The gear is defective, it comes out of park on its own and it is hard to get it into park.

- Kenosha, WI, USA

Add Complaint