10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 10,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 Ford Explorer rollover incident on 12/26/2004 resulted in the death of my stepson.
- Alta Loma, CA, USA
Consumer stated that while making a left turn he heard a loud humming noise and had difficulty turning vehicle. The vehicle was taken to the dealer and the technician indicated that the power steering rod failed. This problem occurred in July. In August the consumer made a turn and the vehicle shut off in the middle of an intersection which caused the steering wheel to lock up. The vehicle was taken to the dealer who indicated that the fuel tank needed to be replaced. The glass in the rear hatch rattled. The vehicle was purchased new and the consumer believes it should not be experiencing these types of problems.
- Ontario Canada, 00, USA
Driving on highway 70 mph swerved to avoid a tire in road car over steers, you must turn back the opposite way then you are out of control in that direction. Any sudden manuver you are out of control. I took the truck to Ford service they said "you have a short wheel base, that will get your attention"
- Wake Forest, NC, USA
- Cary, IL, USA