really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
73,174 miles

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« Read the previous 20 complaints

problem #4

Dec 182002

Explorer 6-cyl

  • Automatic transmission
  • 41,519 miles
When shifting gear from "park" to "drive" the column shifter was noticably difficult to move. Without warning, the column shifter fell off, resulting in not having a car to drive. I am currently trying to have the problem fixed.

- San Diego , CA, USA

problem #3

Sep 152004


  • miles
Gear shift fell off. The metal piece attached to the steering column broke.

- Colorado Springs, CO, USA

problem #2

Apr 142004


  • miles
Consumer stated that gear shift broke off, preventing consume R from driving the vehicle. Also, electric windows broke, one at a time.

- Lake Forest, CA, USA

problem #1

Jan 032002

Explorer 4WD

  • miles
Dealership lost keys. On board computer/security system would not allow remake of key. Ford issues a tsb (ignoring issue hoping warranty would expire before a new key was requested.) 4-wd inoperable. No 4-wd related indicator lamps on dashboard at engine start. Vehicle has been at dealership for over a week "waiting for a back ordered solenoid". "93 other 2002 owners are waiting for parts" to fix same problem.

- Abingdon, VA, USA