really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
72,719 miles

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« Read the previous 20 complaints

problem #3

Apr 172008


  • 73,000 miles
The contact owns a 2002 Ford Explorer. She noticed that the frame for the glass on the rear window was cracked. The dealer stated that the manufacturer would no longer provide a free remedy for the visibility: Glass, side/rear (NHTSA campaign id #01I010000). As of May 23, 2008, the dealer had not repaired the vehicle. The failure and current mileages were 73,000.

- Temple Mills, MD, USA

problem #2

Oct 012006

Explorer 4WD 8-cyl

  • Automatic transmission
  • 27,000 miles
- the contact states that on January of 2005 her 2002 Ford Explorer had a defective applique located below tailgate glass had developed a crack from top to bottom. The location of this crack is approximately inches to the left of the Ford emblem. Contact took the vehicle to the dealership and they stated that the crack was a stress crack, probably due to temperature expand. On October of 2006 contact experience the same crack this time it cracked into two pieces. Contact states that she can provide pictures if needed.

- Evergreen, CO, USA

problem #1

Jun 272002

(reported on)


  • miles
Consumer has had vehicle in the shop 4 times for the rear window. When the vehicle was coming to a stop it would surge forward. The vehicle was taken to the dealer but they were unable to help the consumer with the problem.

- Pueblo, CO, USA