The heater doesn't work on this stupid vehicle. If the temperature knob is turned the least little bit toward the heating side- no hot air is blowing out and there's a truly annoying, thumping sound. My husband and I have gone online and have found that this is actually a VERY common problem with the Ford Explorer and the only options are to get it fixed at a cost of $800.00 or perform the work around by going through the glove box to manually get the stupid thing to blow heat. I will never buy another Ford again because it's stupid stuff like this that always tick me off with Fords. I refuse now to buy Chevys and Dodge products because of the government bailout so I guess I am stuck buying foreign cars that are more reliable and are a lot less annoying... like my 98 Honda Accord.

When you turn the heater on, there was a loud banging sound. We took it to our local Ford dealer, and they said this was a common problem. They wanted in excess of $900 to fix the problem. They said it's a 8 hour job, as they have to take the whole dash apart. Seems like this was engineered to screw the consumer ! Well, we took the Explorer to our local repair shop (Not Ford dealer), and he fixed it for $800. Our mechanic said that it was the worst design he ever saw. This is another Ford attempt to screw the public, and up revenue for Ford dealer service!