10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 41,842 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2003 Ford Explorer. When operating the vehicle, the rear hatch door and the rear hatch window became unsecured and opened due to a crack near the rear window wiper. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 40,000.
- Los Angeles, CA, USA
The contact owns a 2003 Ford Explorer. The contact stated that the glass and the window on the rear liftgate panel cracked. The contact stated that the dealer replaced it three times, but the failure occurred because the material was not made to expand or contract based on the weather. The failure mileage was unavailable.
- Hardy, VA, USA
While the vehicle was parked in front of my house, the rear window exploded and I have a cctv video showing it was not smashed out. After reading that there had been a previous recall issued in 2004, I contacted Ford to inquire about the recall status. They informed me that the previous owner of the vehicle had already brought it in for this recall. After the recall repairs to prevent the rear window explosion, it still exploded later on.
- Almont, MI, USA
When closing the glass tailgate the right hinge that attaches the glass to the tailgate broke causing the glass to detach from the car and fall hitting me in the left arm updated 09/16/14 updated 3/18/2015
- Wadsworth , OH, USA
Rear window hinges broke for the second time. They were fixed once with recall and are now broke again. Also the back lift gate panel has cracked.
- Winona, MN, USA
The contact owns a 2003 Ford Explorer. The contacted stated that the rear window panel was fractured near the bottom. The contact was concerned that the window would fracture from the vehicle and break. The manufacturer was contacted and advised that there were no a recalls. The vehicle was not repaired. The approximate failure mileage was 30,000.
- Oregon City, OR, USA
The contact owns a 2003 Ford Explorer. The rear windshield has developed cracks, which subsequently caused the windshield wipers to fail. She took the vehicle to the dealer for inspection, but they did not perform an inspection. The manufacturer advised her to repair the vehicle, and if her model type was recalled, she could inquire about reimbursement. The vehicle was in the process of being repaired. The current and failure mileages were 64,000.
- Buena Park , CA, USA
The contact owns a 2003 Ford Explorer. While driving 55 mph with the cruise control activated, the cruise control failed without warning. The vehicle was taken to a dealer and they stated that the cruise control wiring failed. There is a recall for the vehicle speed control, but his VIN was not included. The recall number was unknown. The current mileage was 11,550 and failure mileage was 11,330. Updated 06/25/08. The consumer stated after the dealer fixed the recalled rear hatch probelm, the cargo hatch flew open while driving down the highway. A
- Bremen, IN, USA
-the contact owns a 2003 Ford Explorer eddie bauer edition. The rear window cracked near the location of the Ford emblem. The NHTSA website listed several related complaints. The manufacturer was aware of the defect, and will not authorize the repair. The current and failure mileage were both 49,000.
- Lucedale, MS, USA
- the contact owns a 2003 Ford Explorer XLS. The contact stated that there was a panel below the rear window that cracked in half vertically. The vehicle was parked in the driveway, and when he got to the vehicle he found it that way. He had not driven the vehicle that day. The contact was concerned that there were many complaints concerning this problem. Also, the rear window of exploded. The failure and current mileage were 48000.
- Chesapeake, VA, USA
- the contact owns a 2003 Ford Explorer eddie bauer edition. The rear window cracked near the location of the Ford emblem. The NHTSA website list several related complaints. The manufacturer is aware of the defect and will not authorize the repair. The current mileage was 50,000 and the failure mileage was 49,890.
- Owens Borow, KY, USA
While driving 35 mph rear window shattered. Dealership was notified, but did not resolve the problem.
- Lorain, OH, USA
Owner was driving on a residential street at approximately 25 mph when without warning the rear glass shattered. Owner contacted the manufacturer and was informed that the vehicle was not included in the recall due to VIN. Manufacture stated recall only applied to 4 door model, not 2 door model which the consumer owns.
- Cliffside Park, NJ, USA
A consumer safety campaign 04520 was received for the rear glass falling out or cracking. Consumer took vehicle for an oil change and the dealer did not have the part for the vehicle. Consumer was concerned that someone will be injured, and he will be liable for the injuries. Manufacturer stated no parts have arrived yet.
- Johnstown, PA, USA
Glass of front windshield leaking, we had it resealed and it is again leaking and the new seal is lifting. The rear liftgate window was leaking and the water was leaking in between the inner and outer panels. When the liftgate is opened one gets an unexpected shower. This too required repairing. Dup
- Brockton, MA, USA
Ford Explorer XLS. Rear window shattered for unknown reason. The window appears to be under alot of tension.?
- Jacksonville, FL, USA
Rear glass opened while driving. Loud whistling noise coming from under dash/engine. No power. Stalls on take off.
- Marbury, AL, USA
2003 Ford Explorer sitting in garage. Rear hatch glass exploded as hatch was half way to being closed.
- Madeira Beach, FL, USA
While driving the 2003 Ford Explorer, the right rear window shattered under normal driving conditions.
- Paterson, NJ, USA
- Charlotte, NC, USA