really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,150 miles

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problem #2

Dec 172009


  • miles
I have a 2004 Ford Explorer which while driving last year I was told that my hub assembly on my driver's side was bad and that I needed to replace it. I replaced it with a hub assembly from advance auto parts in Jan 2010. I just had to replace this part again in Dec 2010. I lost breaks. I also have a horrible jerking when I am backing up from a tight spot and the wheels are turned sharply. My door ajar light and all interior lights do not go off when the door is opened or the vehicle is cranked unless I turn the interior light switch to the off position and back to the on when the doors open position. I have had the electrical issue reviewed twice in the past. I have had the jerking looked at with no reason given more than once. I had my vehicle inspected on Nov 30th and nothing was mentioned about the terrible condition the hub assembly was in nor the bearings that a mobile mechanic showed me were terribly worn. I am replacing them soon. It seems to me that Ford must know about all of these problems and it should be something that they are willing to help the consumer in fixing since most Ford buyers are diehard Ford owners like myself.

- Henrico, VA, USA

problem #1

Nov 232004

Explorer 6-cyl

  • Automatic transmission
  • 2,300 miles
Complete failure of the gauge pod, radio, interior lights, power windows at 2,300 miles. No speedometer, odometer, tach, fuel gauge, temp, oil, battery, radio (nothing in the dashboard functions except the airbag light). Ford dealer in allentown pa was very rude and went out of their way to not work in a timely manner and keep us in the dark. Drove vehicle to Texas (with no gauges) to dealership where purchased. At the shop right now. Transmission also hesitates excessively between shifts.

- Flower Mound, TX, USA