10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 124,900 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Multiple problems with my Explorer. When shifting into reverse car jolts with a clunking noise. ABS light is on and 4X4 high light flashes. Service engine light on but no hose leaks can be found. Wrench light comes on even after tps replacement suggested by obd-II. Very unhappy with this vehicle. I have owned 7 Ford, this is the worst I have owned.
- Yukon, OK, USA
Ford Motor Company regarding dissatisfaction with lack of performance, reliability and quality of 2004 Ford Explorer XLT* consumer states has had multiple problems with 2004 Ford Explorer such as very hard shifting gears from a parked position, the vehicle shut down on I95 highway twice and pedals became inoperable, vehicle also slams into gear at high speed and wants to reimbursed for the multiple problems of his 3 year old truck.
- Fort Washington, MD, USA
Multiple problems with my Explorer. When shifting into reverse car jolts with a clunking noise. While driving car jolts occasionally. When braking car shakes. ABS light is on and 4X4 high light flashes. Explorer was taken in December 2004 and fixed for the truck jolting into reverse. Truck now having the same problem. Truck to be taken back to the dealer next week.
- Iselin, NJ, USA
Vehicle rear-end whine.
- Leonardtown, MD, USA
2004 Ford Explorer in dealership service 5 times for slipping in the rear while driving in low speeds around corners, still not fixed! dealership has also attempted to fix severe delayed jerking after placing the vehicle in reverse on 3 occasions. Had vehicle at dealership for 35,000 service, dealership took it upon themselves to attempt to fix rear end again and replace bearings in the hub with out my permission! going to arbitration with the BBB autoline to request Ford repurchase the vehicle as it is very evident these problems have existed for years and still exist with the newer models. Thank goodness no one was hurt, except my wallet! the dealership offered me an extended warranty for my troubles in July, it is now the last day of September and I have not received it! lemon law - 3 attempts to fix the same problem and you qualify.
- Locust Grove, VA, USA
Transmission going into reverse had started to be delayed and abrupt starting around April of 2005 at appr. 12,000 miles. It seemed to not shift into gear properly and would lurch into gear unexpectedly. We received a recall from Ford in May 2005 stating that we had not yet been in for our recall. No notice had come before that one. I immediately called dealer and took in for transmission fluid change 3 days later. There has been no change and if anything things have gotten worse. I need to take my child 75 miles one way frequently for doctors appointments and am quite concerned about the safety of this vehicle.
- Middlesex, NJ, USA
Flashing lights on panel. Accident in which car skidded. Dealer said defect in rear axle OF2004 Ford Explorer.
- Chappaqua, NY, USA
- Davis, CA, USA