10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
156,675 miles

About These NHTSA Complaints:

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problem #6

Nov 032018

Explorer

  • 189,000 miles
The drivers seat belt has come unlocked on several occasions. It has happened so many times I tug hard every time I buckle up to make sure it's clicked and it has unlocked while driving even though I double check it.

- Bremen, GA, USA

problem #5

Dec 282016

Explorer

  • 141,760 miles
The lift gate on my truck is cracking and getting worse. Two of my seatbelts are hard to get out of the retractor and they are so tight that they are uncomfortable to the wearer.

- Hephzibah, GA, USA

problem #4

Sep 072015

Explorer

  • miles
Transmission went out at approx 93,000 miles, heat went out around 85,000 miles, seat belts have been replaced once under warranty and again don't work, electric seat doesn't work, misc. Other things

- Glendale, AZ, USA

problem #3

Feb 272014

Explorer

  • 609,289 miles
Rear lift gate plastic cracked through Ford logo with no contact. Third row seatbelt stuck and hard to release.

- Washington, DC, USA

problem #2

Jan 122013

Explorer

  • miles
The contact owns a 2004 Ford Explorer. The contact stated that while driving 60 mph around a curve and over a pothole, the driver lost control of the vehicle. The vehicle then began jerking and the vehicle flipped over five times while the driver was attempting to complete the turn. The contact was a rear passenger in the vehicle. The contact stated that the rear seat belts failed to secure the passenger's properly. As a result, the contact's head was thrown through the window and stuck the ground each time the vehicle rolled over on the roof. The contact and one other passenger were injured. The vehicle was destroyed. The VIN was not available. The failure and current mileages were unknown.

- Richlands, NC, USA

problem #1

Jan 312007

(reported on)

Explorer

  • miles
The consumer was involved in a single vehicle rollover accident in his 2004 Ford Explorer limited in which the seat belts failed to properly restrain him. The air bags also did not deploy. The seat belts had been recalled and fixed prior to the accident. The consumer was not seriously injured and only sustained minor scrapes.

- 9999, DC, USA