I was driving my 2005 Ford Explorer which I purchased brand new in October 2004, when all of a sudden my gas gauge was reading E and my service engine soon light was on. This happened May 13, 2005. I immediately brought it to the dealer and was told that the fuel pump needed to be changed. Since I had filled the tank the day before they wanted me to drive around and use the gas up. I refused and the wound up draining my tank. Well after filling my tank up on January 20, 2006 again my gauge is ready almost E and the dash keeps telling me I have a low fuel level. This time I wasn't even driving it happened after restarting my car when they finished pumping my gas. Back to the dealer I go and again I am told that the fuel pump needs to be checked out and or changed again but this time they drain the gas and since the tank is full I am supposed to drive the vehicle until I use most of the gas. I am told they do have the part in stock to make the repair. I don't like the idea of having to drive around not knowing how much gas I have. This is ridiculous.

- Aquebogue, NY, USA

The contact owns a 2005 Ford Explorer. Safety complaint was that light came on that said have your vehicle checked immediately. The contact took vehicle back to dealer to have the fuel pump fixed. Dealer fixed the fuel pump. No crashes. No police reports. No fires. The contact was driving on road when light came on. Also, before the gas gauge was not working properly.

- North Little Rock , AR, USA